Name: LOTTE ARAI RESORT
Address: Myōkō, Giappone
Rating: 9

Corea del Sud

Sokcho

Giappone

Myōkō

Seogwipo

엄마랑 같이 무더운 여름에 부여 여행을 하게되었는데 주차도 편하게 할 수 있었고 시설도 너무 좋았어요
어린이 가족들이 즐기기엔 더없이 좋아보이는 리조트였습니다
숙소 들어가자마자 엄마가 바닥을 닦았는데 먼지한톨 없다고 청결에 너무 만족하셨어요

La camera è magnifica con vista sorprendente! L'hotel è messo in dotazione con strutture per non sentire niente manca nonostante sia leggermente lontano dalla zona principale.

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.

The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.

Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day. 

The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.

In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

Lotte Resort

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