Hotel in zona Iglesia Cristiana Gracia y Amor, Bogota

Modern hotel in good part of the city, although no restaurants within easy walking distance, but eating in the hotel restaurant was no problem with tasty food and good service although prices are higher when compared to restaurants elsewhere in the city. Spacious room, well designed , mini bar , safe, desk ,sofa, everything you want except control of the room temperature. We spent most of the time feeling cold in the room with no way to heat it (outside temp dropped to around 7-8C). Beds are very , very firm which is not ideal for anyone. Room pricing is very reasonable and represents good value. Caution with the breakfast buffet - our room was B&B, so we helped ourselves to the buffet only to be confronted with the manager half through our meal telling us that we had only paid for the basic breakfast and therefore needed to pay an extra 56,000pesos per person - the buffet was adequate but falls well below the offerings of 4 star hotels elsewhere. I did find pricing somewhere on the website that confirmed that full breakfast was 56k pp but I never managed to convince the manager that we should only pay the difference between basic breakfast and full breakfast , I felt cheated. One female member of staff on the front desk was very helpful and understanding and spoke good English and tried hard to help, but by this point we had decided not to use the buffet and buy food at local coffee shops close to the hotel. Our travel agent was to blame for only paying for basic breakfast but this was not explained upon check in nor were we told what we could eat without being fined. The good news was at check out when our 2 breakfasts we didn't attend were refunded giving us back approx 75K per day for 2 people, thus proving my point that we should have only paid the difference between 75K and 112K for 2 people to upgrade. Check what type of breakfast you are entitled to and there will be no problems, change the mattresses for something softer and actually plug the thermostat in the rooms into the heating/cooling system and this hotel would easily score 100%

Il mio soggiorno è stato molto piacevole e sorprendente allo stesso tempo! Ho creato una pagina TripAdvisor solo per dare tutto il credito a chi ha colpito il mio soggiorno più! Ieri era il mio ultimo giorno all'hotel, i miei amici e la mia camera 834, avevamo fame e andavamo a mangiare, ma era già tardi e tutti i posti erano chiusi. Andammo al bar nel lobby, dove Edwin lavorava, ma aveva già chiuso il suo turno, non solo ci ha salutati con un viso veramente sorridente, ci ha anche fornito la sua piena attenzione e il suo servizio sorprendente!! Anche se tutti gli oggetti erano puliti e già immagazzinati nelle cabine, ha preso il tempo di prendere tutto e andato sopra e oltre per fare le nostre bevande; oltre a questo, ha chiamato anche servizio in camera per noi e siamo stati in grado di mangiare al bar!!! Merita un'innalzamento!!! Ha soggiornato con noi fino a tardi, ha messo la musica per noi, e abbiamo avuto un bel tempo! Grazie EDWIN PER CHE IL STATO NOstro Ultimo STAY Così un TIMO MEMORIABILE!!! Per favore condividi questo con lui!!! FYI ragazzi sono fortunati a tenerlo nel vostro business!!! Grazie Edwin ancora!! Tutto a Aruba: i tuoi ospiti Vanesa, Visia e Angie! ~

Molto soddisfatto, salute e comfort Impianti: dovrebbero essere tutti Salute: pulito e confortevole Ambiente: luce luminosa e confortevole, è il tipo di vita la prossima volta Servizio: la reception non è molto buona, altri sentimenti sono buoni Consapevolezza generale

Ancora una volta, il buon prezzo di un hotel di marchio nella città di Bogotá.Ha partecipato ad un'attività commerciale anche al piano superiore dell'hotel.Mi piace molto il cibo colombiano nel ristorante dell'hotel, e puoi ordinare piatti diversi ogni giorno

It was good. location was ok. There is a free shuttle bus connecting to the airport every hour. Room was just ok, For the night before the flight was ok

Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer. Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges. Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you. Breakfast is 5/10. Not terrible but limited in selection and not very good quality. Wifi was also poor. Gym is dire. Overall I wouldn’t recommend it.

C'è una colazione meravigliosa ogni giorno e la camera è grande e pulita. Dovrebbe essere il miglior hotel in cui ho soggiornato in Colombia questa volta! I camerieri sono gentili e l'ambiente è pulito e ordinato.