Ibis Styles Jakarta Airport

Recensioni su Ibis Styles Jakarta Airport

Ibis Styles Jakarta Airport

Jl. Raya Bandara Soekarno-Hatta Kp. Rawa Bokor, Benda, Kec. Benda, Benda Subdistrict, Benda, Tangerang City, Banten, 15125, IndonesiaDettagli hotel
Ibis Styles Jakarta Airport
Ibis Styles Jakarta AirportIbis Styles Jakarta AirportIbis Styles Jakarta Airport
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

7.8/10
Buono
349 recensione
Recensioni verificate
Ubicazione7.9
Strutture e servizi7.5
Servizio8.0
Pulizia7.7
Filtra per:
Ordina per:
Tutte le recensioni(349)
Recensioni positive(306)
Recensioni con foto/video(59)
Vicino all'aeroporto(59)
Trasporti comodi(47)
Posizione conveniente(47)
Trasporto da/per l'hotel(42)
Soggiorno meraviglioso!(32)
Bella accoglienza(30)
Camera piccola(12)
Ideale per viaggi di lavoro(11)
Recensioni negative(43)
Utente anonimo
Camera Superior matrimoniale
Soggiorno: mar 2025
Famiglia
2 recensione
4.5/10
Pubblicata: 6 apr 2025
I stay at this hotel expecting a decent 3-star experience, especially considering the rate is over IDR 900,000 per night. Unfortunately, what I get is far from acceptable. I book two rooms. The first one has a visibly dirty floor as soon as I enter—either it hasn’t been cleaned properly or the stains are permanent. The smell in the room is also unpleasant and hard to ignore. The second room isn’t any better, with a bedcover that has a strange, crusty-looking stain that makes me uncomfortable. In terms of amenities, the room is severely lacking. There’s only one dental kit in a room meant for two, no hand soap at the sink, and not even a glass for rinsing—something I expect as a basic standard in any hotel, let alone one in this price range. The AC also doesn’t cool the room properly. When I go down for breakfast at around 8 AM (still two hours before breakfast ends), most of the food is already gone. Staff are nowhere to be found and not helpful when they do appear. A trainee tells me the food will be refilled, but I wait and nothing gets restocked. Tables are still dirty from previous guests, and it’s hard to find a clean place to sit. The variety of food is also disappointing—there’s “chicken porridge,” but no chicken? It just doesn’t make sense. To make things worse, I get woken up at 2 AM by the sound of vacuuming in the hallway. It’s absurd that cleaning is done at such an hour. Overall, I feel incredibly let down. This hotel does not live up to its star rating or price. I’ve stayed at other hotels near the airport with similar prices that offer much better service and facilities.
Traduci
6/12
Lydia Chong Siew Loo
Camera Superior matrimoniale
Soggiorno: gen 2025
Viaggio in solitaria
2 recensione
9.0/10
Ottimo
Pubblicata: 25 mar 2025
The room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage.
Traduci
Angela
Camera Superior matrimoniale
Soggiorno: lug 2025
Famiglia
3 recensione
8.5/10
Molto buono
Pubblicata: 18 ago 2025
Near to the airport Transfer mini bus was difficult to find but we ended up getting a taxi. Breakfast enough choice
Traduci
Risposta dalla struttura: Dear Angela,Thank you for sharing your experience with us. We’re glad that you enjoyed the breakfast selection and found our location near the airport convenient.We’re sorry to hear that it was difficult to locate our transfer mini bus. We will work on improving the information and signage so it’s easier for our guests in the future.We hope to welcome you back for a smoother stay next time.Warm regards,Ulil AZMI - General Manager
Rindang Manola
Camera Superior con due letti singoli
Soggiorno: mag 2025
Affari
1 recensione
10/10
Eccezionale
Pubblicata: 22 giu 2025
Location is good. Perfect for transit. Room was clean and comfortable. Staff were friendly and helpful. Will book again for another time
Traduci
Kenny Kai Yuen
Camera Superior con due letti singoli
Soggiorno: mag 2025
Affari
35 recensione
6.5/10
Pubblicata: 7 lug 2025
The bang was not good for the buck. Only good thing about this hotel was how close it was to the airport, and it has shuttle-bus service to all the terminals. The room was way too small for the $$$ you are forking out. The breakfast was OK tho... Next time id' choose the Ibis Budget hotel right next to this one.
Traduci
Risposta dalla struttura: Dear Kenny Kai Yuen,Thank you for taking the time to share your feedback.We’re glad that our convenient location near the airport and shuttle service met your needs. However, we regret that the room size and overall value did not fully meet your expectations. Your comments regarding pricing and room comfort are important to us and will be shared with our management team for consideration.We appreciate your feedback on the breakfast and hope you might consider staying with us again in the future.Kind regards,Ulil AZMI - General Manager
Ilman
Camera Superior con due letti singoli
Soggiorno: mar 2025
Affari
3 recensione
9.0/10
Ottimo
Pubblicata: 14 giu 2025
Bagus
Traduci
Risposta dalla struttura: Dear Mr. Ilman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ulil AZMI - General manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: ott 2024
Coppia
5 recensione
10/10
Eccezionale
Pubblicata: 6 dic 2024
Nice staff The room clean Located near airport + free Shuttle bus
Traduci
Risposta dalla struttura: Dear Valued guest,We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AZMI - General Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: gen 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 3 feb 2025
Customer service staff Veronica provides quality service in this hotel industry. Will strongly recommend friends to stay here.
Traduci
Risposta dalla struttura: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel staff - Veronica and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AZMI - General Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: lug 2024
Famiglia
14 recensione
6.0/10
Pubblicata: 3 ago 2024
Stayed there for 1 night as our flight arrived late and conecting flight the next morning. Close to the airport but hotel shuttle only until 12pm. (Pay attention to the taxi drivers at the airport, they try to rip you off) Hotel is ok, clean but already quite used. But still good if you need accomodaguon close to the airport. Friendly staff, didnt try the breakfast but looked good.
Traduci
Utente ospite
Camera Superior matrimoniale
Soggiorno: nov 2024
Famiglia
4 recensione
8.0/10
Molto buono
Pubblicata: 5 feb 2025
Ok for transit hotel. Room was small but clean. Comfortable stay for one night.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ulil AZMI - General Manager
AZHAR GLOBAL
Camera Superior con due letti singoli
Soggiorno: ott 2024
Famiglia
2 recensione
6.0/10
Pubblicata: 24 nov 2024
not bad for 3 star close to airport. Staf was friendly, breakfast need to upgrade, old room.
Traduci
Zzhuizz
Camera Superior matrimoniale
Soggiorno: gen 2025
Affari
95 recensione
8.0/10
Molto buono
Pubblicata: 16 apr 2025
Great location to stay if you have an early flight next morning.
Traduci
Andrew Ng Fu Qiang
Camera Superior matrimoniale
Soggiorno: ott 2024
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 5 nov 2024
Ideal location for people flying out of CGK airport. Friendly staff and clean rooms.
Traduci
Mettatoallbeings
Camera Superior con due letti singoli
Soggiorno: ago 2024
Affari
62 recensione
7.0/10
Pubblicata: 21 set 2024
locate near the airport. if you need a place to rest after a long flight. the price is reasonable.
Traduci
Utente ospite
Camera Superior matrimoniale
Soggiorno: mar 2025
Altro
1 recensione
7.5/10
Pubblicata: 1 mag 2025
Hotel was very good just breakfast limited
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to write your review in regards to your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations of our breakfast; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil AZMI - General Manager