Maison Aurelia Sanur, Bali - by Préférence

Recensioni su Maison Aurelia Sanur, Bali - by Préférence

Maison Aurelia Sanur, Bali - by Préférence

Jl. Danau Tamblingan, Sanur, Denpasar Selatan, Denpasar, Bali, Province of Bali, 80228, IndonesiaDettagli hotel
Maison Aurelia Sanur, Bali - by Préférence
Maison Aurelia Sanur, Bali - by PréférenceMaison Aurelia Sanur, Bali - by PréférenceMaison Aurelia Sanur, Bali - by Préférence
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1 notte

Recensioni degli ospiti

4.7/5
Fantastico
96 recensione
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.5
Servizio4.7
Pulizia4.8
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Tutte le recensioni(96)
Recensioni positive(33)
Recensioni con foto/video(14)
Soggiorno meraviglioso!(14)
Personale amichevole(10)
Camere magnifiche(7)
Posizione ideale(7)
Ottima colazione(6)
Ottimi servizi(4)
Recensioni negative(1)
Utente ospite
Magnolia Suite
Soggiorno: feb 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 mar 2025
Such a beautiful hotel and wonderful, kind staff. Everyone is so kind and caring. The restaurant is amazing with a great choice of food. We had stayed here at the beginning of my Bali trip and decided to change our plans and revisit this wonderful hotel for our last three nights.
Traduci
Risposta dalla struttura: Dear Valued Guest,Om swastiastu from Maison Aurelia Sanur.What an honour to get such wonderful review. Thank you so much, we are delighted to hear that you found our hotel beautiful and our staff exceptionally kind and caring. It is heartening to know that our restaurant's diverse menu enhanced your experience, and that you chose to return to us for your final nights in Bali.Your kind words inspire us to continue delivering memorable and heartfelt service. We look forward to welcoming you back on your next visit. Meanwhile, stay well and take care.Warm regards,Pauline MottoulleGeneral Manager
Doujamei
Suite
Soggiorno: nov 2024
Solo
13 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
I enjoyed my stay and I was surprised by how calm it was inside the hotel. The decoration is done with a tasteful touch. The staff make you all feel welcome. Check in and out was great. I was able to stay and do some work after checking out. The restaurant food and drinks were very good. Portions were a bit small for me but it seems to be the case outside too. The hotel guests enjoyed great discounts at the restaurant, the happy hours is also available as room service. Every night a weather card was distributed for the following day. And you could top up your water bottle or hing else if needed. This boutique hotel is definitely keeper. I had a nice end of my stay in Bali thanks to Maison Aurelia. Thank you 🙏
Traduci
6/7
Risposta dalla struttura: Dear Doujamei,Om swastyastu from Maison Aurelia Sanur. Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that you enjoyed the calm atmosphere and warm hospitality from our team. It’s wonderful to know that your check-in and check-out went smoothly.We’re also pleased that you enjoyed our restaurant’s food and drinks. We appreciate your feedback regarding portion sizes and will keep it in mind as we continually strive to enhance our dining experience. Additionally, we’re glad you liked our daily weather cards and water bottle top-up service, and that these small touches contributed to a pleasant stay.Thank you again for your kind words and for choosing Maison Aurelia to conclude your Bali trip. We look forward to welcoming you back for another memorable stay.Warm regards,Pauline Mottoulle General Manager
Johnny1974
Suite
Soggiorno: ago 2024
Coppia
35 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
The best thing about this hotel is the bed: so comfy and soft! The rest is also good: tastefully decorated premises, all equipment in proper order, nice staff, good location.
Traduci
Risposta dalla struttura: Dear Johnny,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed the comfort of our beds and found our décor, amenities, and service to your satisfaction. It’s always our pleasure to provide a restful and welcoming environment for our guests, and your thoughtful feedback inspires us to keep creating such memorable stays.We can’t wait to welcome you back for another delightful stay.Kind regards, Pauline MottoulleGeneral Manager
Ying Zee
Magnolia Suite
Soggiorno: nov 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
easy to get food and feel the vibrant of Sanur
Traduci
Risposta dalla struttura: Dear Valued Guest,On swastyastu from Maison Aurelia Sanur.Thank you for choosing to stay with us. We’re so pleased to hear that you had a perfect stay with us.We look forward to welcoming you back for a longer stay in the future and providing you with another exceptional experience.Warm regards,Pauline MottoulleGeneral Manager
fei07
Suite
Soggiorno: giu 2023
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 16 ott 2023
Very new hotel with nice vintage English vibes, a very small balcony but good enough. Great breakfast as well. Friendly Manager.
Traduci
Risposta dalla struttura: Dear Fei Gao,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager
Healim
Suite
Soggiorno: apr 2023
Coppia
3 recensione
3.7/5
Pubblicata: 1 giu 2023
I stayed here the longest during my bali trip but I feel at home the least here. It’s quite okay hotel for the price and the location but I didn’t feel much welcomed at the lobby or the stay. The staff who came to give us chocolate in the afternoon was really nice though. Breakfast is alright but it has little options. And i dont recommend Soto Ayam(chicken soup). It was the most salty food i had in bali.. And among 4 hotels i stayed in bali, here was the only place that changed my water filter colour to brown..
Traduci
Risposta dalla struttura: Dear Healim,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you very much for taking the time to review your stay among us. We are pleased to learn that you liked our turndown service.We are deeply sorry that your visit did not meet your expectations and the standards you can expect in a hotel like ours. Your feedback is very important to us, that’s why we’ve immediately shared your comments with our relevant department heads so that they can ensure a follow-up. We can’t go back on the impression you had during your last stay, but we truly hope that you accept our sincerest apologies for the inconvenience you encountered and would be very pleased to welcome you back to Maison Aurelia in the near future. We remain at your disposal for any further queries. Best regards, Pauline Mottoulle General Manager
ChuaFern
Suite
Soggiorno: feb 2023
Altro
2 recensione
5.0/5
Eccezionale
Pubblicata: 30 mar 2023
What a lovely find New hotel Stylishly decorated common areas and rooms Rooms are big 40m2 Bathrooms modern Pool was beautiful and gym adequate (could do with barbells; all gyms should have barbells ) Gusti at reception was exceptional Welcoming cheerful and helpful The restaurant and wine bar Cork at the hotel but separately operated had a good range of wines Pricey but lovely Good variety of restaurants nearby
Traduci
Risposta dalla struttura: Dear ChuaFernOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.Myself, Gustu and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia.With my best regards, Pauline MottoulleGeneral Manager
Utente ospite
Suite
Soggiorno: ago 2023
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 set 2023
Gorgeous boutique hotel in the best central location. We choose the Carmelia room, which was spacious, bed was super comfortable and room was spotless. We asked for ro9m at back of hotel, which was super quiet and we could watch sunset from our balcony. Staff and restaurant and staff were friendly and helpful. Totally recommend this place!
Traduci
Risposta dalla struttura: Dear Guest User,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager
Utente ospite
Suite
Soggiorno: ago 2023
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2023
Excellent location and hotel. The standard is high, with comfortable rooms. We will stay again when we come back. Thanks!
Traduci
Risposta dalla struttura: Dear Guest User,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager
Utente anonimo
Suite
Soggiorno: lug 2023
Lavoro
147 recensione
5.0/5
Eccezionale
Pubblicata: 12 ago 2023
Beautiful french style boutique hotel. Elegant interior. Highly recommend. Beautiful Balinese staff as always..
Traduci
Risposta dalla struttura: Dear Anonymous User,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager
Joyce Eng
Suite
Soggiorno: giu 2023
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 24 lug 2023
The hotel location is good, and the breakfast was great but if you order 2nd cup of coffee (flat white) they charge you cause it's only allowed 1 cup per pax unless you need black coffee then it's FOC. The breakfast cereal section always has ants in the jars so be careful. The overall experience was good and the staff is lovely,
Traduci
Risposta dalla struttura: Dear Joyce Eng, Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.We are pleased to read that you enjoyed our central location and staff friendliness. Your kind words will be shared with our teams. Nevertheless, we are sorry to learn that your breakfast experience at the restaurant didn't meet your expectations. We’ve immediately shared your comments with the restaurant manager so that he can ensure a follow-up. We truly hope to have the pleasure to welcome you back soon to Maison Aurelia and enjoy a new gastronomical experience with us. Best regards, Pauline MottoulleGeneral Manager
Utente ospite
Suite
Soggiorno: apr 2023
Solo
7 recensione
5.0/5
Eccezionale
Pubblicata: 3 giu 2023
Feels just like home. An elegant classy hotel . Staff beamed with pride and friendliness. Breakfast in new Cork bistro adds to perfection.
Traduci
Risposta dalla struttura: Dear Guest UserOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager
kikitielman
Magnolia Suite
Soggiorno: dic 2022
Solo
7 recensione
4.7/5
Fantastico
Pubblicata: 25 gen 2023
This is a great hotel. Not your typical 4 star hotel but I enjoyed it very much staying here
Traduci
Risposta dalla struttura: Dear KikitielmanOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager
hadrian
Suite
Soggiorno: mar 2023
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 11 mag 2023
Definetely will come again. The experience was great as expected
Traduci
Risposta dalla struttura: Dear HadrianOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager
Utente ospite
Suite
Soggiorno: ott 2022
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2022
Aureila Mansion is a fabulous hotel. However, a major construction is ongoing building a new restaurant. Awful sight and noise .should have informed guests prior to booking .
Traduci
Risposta dalla struttura: Dear Guest UserThank you very much for taking the time to review your stay among us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression. Your feedback is very important to us, that’s why we’ve immediately shared your comments with our relevant department heads so that they can ensure a follow-up. We can’t go back on the impression you had during your last stay, but we truly hope that you accept our sincerest apologies for the inconvenience you encountered and would be very pleased to welcome you back to Maison Aurelia in the near future. We remain at your disposal for any further queries. Best regards, Pauline Mottoulle General Manager