Hotel Park Inn by Radisson a Ankara

Visiting from the states. I stayed at Park Inn Cankaya for business solo-female for 5 days. Started out in room 3007. I usually go to breakfast around 8:30 and return at 10:30. The first day my room was not cleaned. The second and third day I hung the yellow cleaning sign up but I still had to seek out the cleaning staff and ask them to clean my room. They are not aware of who is staying in the rooms or when the guest is out of the room maybe this system needs to be fixed. For the first 3 days there was a light sewage smell radiating from the central air vents in my room, the 3rd day the smell got so bad, I couldn’t focus on work. I requested to move so they put me in room 4009. I had to somewhat bargain with the reception twice for this to happen, they wanted to put me on the 1st floor but that’s a downgrade so eventually they agreed to put me on the 4th floor. If a better room is available why even offer the lower level one since room 3007 smells like toilet sewage? This made me feel like the staff was judging me. The reception staff need customer service training. They need to understand that the happiness of the customer should be a priority. They don’t seem to know this. Since I got to stay in two rooms I noticed that the pillows are old and lumpy, the towels were worn-out and low-quality and the mattresses are mid-range. Most of the English channels on the TV do not work. Even the CNN international channel gave a black error msg in both rooms. Very low channel count with no English movie channels. The TV’s are old, no screen-casting options. No Netflix or any movie channels available. If you want to watch anything from your laptop or phone you just bring your own HDMI cable. Both rooms had some kind of tape or glue left on the ceilings above the beds. I’ve never seen that in any hotel before. The first room I was in also didn’t have a remote for the bathroom blinds. Nice modern bathroom design but the shower heads needs to be removed and properly unclogged/cleaned for limescale. Most of the staff do not understand English. The reception staff and room service staff needs training in customer service, big mistakes: upon checking they didn’t even tell me that there was an indoor pool or gym, in addition to this the reception staff offering me the 1st floor downgrade repeatedly was not professional. Ordering or bringing food from outside the hotel is forbidden. The room service, restaurant and breakfast is very mediocre. One thing that was pretty disgusting for dinner in my room 3 separate times; they served me stale bread that was leftover from the breakfast buffet. At least give your guests fresh bread when they order room service. They also charge me €1.50 (45TL) Euros for one raw onion. Taking advantage of ‘foreign guests’. Paying €1.50 for one onion is the worst rip-off I have ever seen in any hotel internationally in my life. Don’t be fooled by the fancy bar photos. The Sky bar has been shut down from what I saw. Maybe the hotel is tryi