Recensioni su Alma

The hotel has a great location: next to the cable cars and close to all attractions in the city. The room and breakfast are quite basic but fulfill what I needed.

Location good depends on what you are looking for. Tobe hill, local cuisine are within 50 meters Generally carpet appeared quite new toilet is well kept. I was given a new towel Breakfast was good taste sumptuous Luggage storage free service Staffs are courteous It is worth the money if booked early. The only setback is room size. But if one has been to Hong Kong then there will be no complaints on room size when compared against the room rate. I will stay again. Tq

Good location, 3 min to KokTobe cable car station and 10 min walk to Abay metro station. The hotel is retro style and furnitures need some update. The service staffs are not responsive when you greeted them.

Excellent booking and living experience! It can use the bathtub to relax my body. Even though the assistant do not speak English, they always keep clam and be willing to help me, on one side for enjoying my breakfast , the other for my needing a taxi to train station. Finally, Almaty is a picturesque and hospitality city for traveling. Thanks 😊

Older style place but very nice and in a great location near the hills and fresh mountain air! The people didn't speak English but they had all the features written out on a sheet in English that you should ask for as it gives lots of great tips. The b'fast was fine and this was a nice hotel and part of Almaty to spend a night in transit!

Old hotel but ok breakfast not good

I like location Good

Not bad!

位置很好，就在纜車站附近，到山上，博物館及獨立廣場都十分方便，有sunna房，但未見開放，有泳池及健身室，亦有櫃員機，但若要兌換外幣的話，就只能到對面的哈薩克大酒店。員工不十分主動及熱誠，有需要時亦只是問一下答一句，其中一位青年男職員，面孔十分撲克，幫忙調教電視後就算對他說聲謝謝，亦木無表情，十分AI人樣。

強烈懷疑前台的中年婦女給外國人差的房間。服務態度極差，不耐煩，連早餐時間都不告訴。第一間二樓的房間緊鄰工地，晚上7點了還在施工，噪音極大。到前台要求換房間，沒有員工會英語，衹能用翻譯軟件溝通，然後告知沒有房間可以調換。打電話給攜程要求換房或者取消預訂，等待攜程回覆期間，酒店突然説有客人取消，又有房間了。給的新房間緊鄰馬路，但是比第一間好多了。夜裡發現有一塊牀板是塌了的，可怕。提醒國人，出門在外要敢於維權，不要吃啞巴虧。

安靜，離景點都不遠，很蘇式的酒店 價格實惠。

Отель расположен крайне удачно. Самое приятное впечатление от отеля - это очень отзывчивый персонал, старающийся сделать всё возможное. Изначально меня заселили в номер на втором этаже, где не было стола. Но на следующий день по моей просьбе переселили в другой номер, где стол был. Он был на фотографиях и очень нужен мне был для работы. Завтраки в неудачные, скудные и всё холодное, но можно разогревать еду в микроволновой печи. Самое неприятное впечатление от отеля - это слышимость и шум от соседей. Судя по всему, отель часто используется "для одной ночи", для этого даже есть соответствующий тариф. В выходные дни без беруш спать было просто невозможно. Еще отель очень нуждается в реновации, так как всё довольно старое. Но при этом в отеле довольно чисто, за что спасибо.

프런트 직원은 영어를 어느정도 구상할 줄 알며, 대체로 친절한 편입니다. 위치 또한 중앙박물관 등 유명 명소와 가까워 매우 좋습니다. 하지만, 1인 전용 객실이라 해도 방 크기가 매우 좁은 편이었습니다. 무엇보다도 화장실의 개선이 시급해 보입니다. 화장실 문을 열 때 순간적으로 났던 악취, 물을 내리지 않아 머리카락 뭉치가 둥둥 떠다니는 변기를 보며 큰 실망감을 느꼈습니다. 배수 또한 개선이 필요합니다. 샤워를 하고 나니 물이 내려가지 않아 욕실 바닥이 온통 물바다였어요! 호텔의 연식이 오래되어 보이는 건 어쩔 수 없겠으나, 보다 투숙객을 편안히 대접할 시설에의 개선이 필요해 보입니다.

房間還可以，相對安靜，比較舒適 沒有垃圾桶，廁所那沒有窗簾，沒有空調，但是給拿了暖氣片。 早餐OK，速溶咖啡。但是小姐姐服務態度不錯。 前台小姐姐服務一開始不好，但是後面還可以 周邊的景點較集中，落日飛車，歌劇院，芭蕾舞劇院，中央大劇院都很近