Kestel, Sahil Caddesi No: 121, Alanya, 07450, TürkiyeDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.1/5
Molto buono
56 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.1
Servizio4.1
Pulizia4.1
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Tutte le recensioni(56)
Recensioni positive(36)
Recensioni con foto/video(2)
Recensioni negative(10)
Utente anonimo
Camera Comfort
Soggiorno: Aug 2024
Famiglia
2 recensione
3.7/5
Pubblicata: Aug 24, 2024
Nice hotel, location a bit away from Alanya was clean and friendly staff, actually the staff were excellent, beach was rocky slippery but still ok, travellers make sure to take light swimming shoes with you, swimming pool was good too.
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sepezho
Camera Comfort
Soggiorno: Jul 2024
Coppia
1 recensione
1.7/5
Pubblicata: Aug 14, 2024
Unfortunately, I have to give this assessment.
from the very beginning, it was in the room where we wanted to check in, allegedly broken pipes and we were asked to wait. we waited for about 2 hours and came to clarify again (for clarification, we arrived at 15 hours)
At 17:00 we are told that a couple more minutes and it is ready. after these couple of minutes, we are told that we will have to wait until 21:00 in the evening.
After a couple of arguments, we got a room.
The rooms are ok, hard to say wow. our room probably had 3 beds originally, but there was no 3rd bed. there was just a hole and space for that very baby bed.
The shower, unfortunately, did not work well.
I would also like to ask the director to pay attention to the staff and their treatment of customers.
On the first day, when we were delayed, we were given towels for the beach without any information. when we asked "and then what about the towels" we were told "leave them in the room".
We used them for a couple of days and wanted to change them, and when we came up we were told that it can not be done, because it is not time to get new towels and it turns out they have rules on the issuance of towels.
Then we gave towels and received cards for towels with the most strange questions from one of the employees. questions from the category of "who are you? What are you doing here?"
the next day we came to get towels at about 13:00, to which we were told that they have rules for getting towels and they are not here now.
Out of some sense of justice, we went to the front desk, where the girl said, "You should have read the writing on the wall."
In response to any questions she said that it was our fault, that we could have been more attentive and that we could have learned the rules in 2 days.
I am not talking about 70% of the dialog where the employee was clearly disinterested and rolled his eyes.
In addition, there was an unpleasant situation with the sauna and hamam.
We were told that free use of the spa from 12 to 14. We specifically waited for this time to go to the sauna.
As a result we were told to wait at the entrance because there was a covered girl and we had to run from one place to another so that we did not see her.
and it's like she "took" private time for herself.
I respect her religion, but there should be equality here, because shared time is shared.
The cab button was broken. We don't know why.
But when you want to order a cab you are offered a VIP, with a surcharge of 100-150 liras. and if this VIP cab is not available, then calls a local.
The entrance to the sea is normal, like everywhere else.
But the way to reach it is a horror.
below in the reviews you can find a photo from another visitor of this hotel.
4 stars is not your position, it is 3 stars at best.
Traduci
M&F Elif
Camera Comfort tripla
Soggiorno: Jul 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: Jul 24, 2024
Det bästa hotellet man kan bo i. Bra service och fina personal som hjälper till.
Traduci
Utente ospite
Camera Comfort
Soggiorno: Aug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: Aug 16, 2024
Bon hotel ! Sejour super cool avc la famille
Traduci
Utente ospite
Soggiorno: Apr 2023
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: Apr 30, 2023
Otelde 1 gece konakladık personel güler yüzlü ve ilgiliydi tekrar gelinebilecek bir otel
Traduci
Fth
Soggiorno: May 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: Jun 6, 2023
Odaların temizliği, otelin konumu havuzu, yemekler herşey dört dörtlüktü. Tavsiye edilir. Ufak tefek eksiklikler vardı elbet onları işletmenin düzelteceğini umuyorum. Mesela ilk gün odaya su bıraktılar sonrasında su verilmedi odalarda tek kullanımlık terlikler yoktu. Haricen iyidiydi. Teşekkür ederiz
Traduci
FlaviusMihail N
Soggiorno: Jul 2024
Famiglia
1.0/5
Pubblicata: Jul 8, 2024
I’m very disappointed, the dor at balcon it was open and blocked, I couldn’t close it, the air conditioner as well ,doesn’t work, i had a chair in my room and it was broken, my shower as well , leaking on the floor. After every dinner they was making pictures at my food. I didn’t apply at the screen from the front door, but the cleaner,he still comes inside. And i was forced to go out allmost naked. The dj ,he had a bad attitude about our childs when they played at the pool. They will tell you “ all inclusiv” but you drink only juice mixed with water and poor beer. They didn’t change our towels. To expensive for what they offer. I do not recommend.
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Utente ospite
Soggiorno: Oct 2024
Altro
3.0/5
Pubblicata: Oct 24, 2024
No entertainment team . Vegetarian food mainly . Constantly bothered about having a spa treatment or tattoo. Drinks awful. Very noisy next to main road. Broken air conditioning. Unable to open window due to noise from road. Disappointed. Spa was not open, unless you are spending money. Went out of hotel to eat most days. Not close to much. Rude and persuasive reps. Think twice.
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Utente ospite
Soggiorno: Oct 2024
Famiglia
4.0/5
Molto buono
Pubblicata: Oct 1, 2024
The stay at this hotel was truly peaceful. To start with, the hotel is very beautiful, and its seaside location is stunning. The room was spacious and clean, thanks to Souhaila, who took great care of us. The reception was excellent; I would like to thank Ali and another friendly blonde girl I don’t know her name x). I also want to highlight the kindness of the servers, who were very courteous and did their job exceptionally well. Special thanks to Mazlum at the reception, who was also very friendly, and to Salih, the animator, who made our evenings fun with his humor and kindness. I will not visit the hotel another time if there is no animation with Salih x) I can't wait to return to this hotel to complete my stay, which, for me, was not long enough.
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Utente ospite
Soggiorno: Sep 2024
Coppia
5.0/5
Eccezionale
Pubblicata: Sep 23, 2024
This hotel really exceeded our expectations for the price we paid. The staff were great, nice pool & spa, pretty good food and the room/balcony was perfect for our stay, it was always clean and perfectly equipped! We would definitely return here again.
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Utente ospite
Soggiorno: Aug 2024
Solo
5.0/5
Eccezionale
Pubblicata: Aug 24, 2024
Pros: I absolutely loved how this hotel is run. The owner was always there to ensure guests are comfortable. The service was very warm and hospitable. Kubilay at Front desk was so helpful and always with a big smile! I signed up only for breakfast, which had a great selection of seasonal produce, many types of local cheeses, and hot dishes as well. Cons: not really an issue for me, but the pool was closed, because it was off season.
Traduci
Utente ospite
Soggiorno: Jul 2024
Altro
5.0/5
Eccezionale
Pubblicata: Jul 30, 2024
I stayed at the hotel with my family and all the stuff made our vacation unforgettable. From the first minute we felt very welcomed at the hotel and Darina from the reception help us with all special requests. She is very friendly, attentive and helpful. I also want to mention Salih who was making every day full of fun and different activities. The pool party was a great experience and every night we could enjoy different events that he organized. All the guys from the bar are super friendly and nice, always smiling and making so cozy atmosphere. We also liked the food, it was always delicious. It was so sad to leave, but I am sure we come back there next year. The people who works there make this place the best to stay in Turkey. Thank you very much to everybody for our vacation. We enjoyed it a lot!!
Traduci
Utente ospite
Soggiorno: Jul 2024
Altro
5.0/5
Eccezionale
Pubblicata: Jul 15, 2024
The best hotel! I was there with mom. We want to rest. Very nice hotel staff. Entertainment is provided in the evenings every day except Sunday. It’s very clean and pleasant there. The food was very good and varied. I recommend it to everyone!
Traduci
Utente ospite
Soggiorno: Jul 2024
Altro
5.0/5
Eccezionale
Pubblicata: Jul 11, 2024
I can highly recommend this hotel. It was one of my favourite vaccation, because of the family atmosphere which was there! Rooms were clean, food was tasty, swimming pool with free drinks was perfect on these scorching temperatures and the beach was nearby. And my favourite part - waiters, espacially Süleyman, Halil and Ferhat. Always friendly with smiles on their faces, helpful and they have learned some polish worlds to have better contact with us 😁 Best place to go!
Traduci
Utente ospite
Soggiorno: Jun 2024
Altro
5.0/5
Eccezionale
Pubblicata: Jun 3, 2024
We have had the lovliest holyday! Good atmosfphere for all the family, polite and professionel staff, clean and delicate rooms, traditional turkish food with all the lovely vegetables from the turkish kitchen. Entertainment for everybody in the evening, thanks to Salih who takes care of us all! Thank you all so much! Murat Bozan and Ida Jor