Swiss-Belinn Medan is an excellent mid-range hotel for those who prioritize location and food. It’s perfect if you want to be within walking distance of Medan’s famous culinary scene while staying in a reliable, professional environment.
The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
Grande posizione, come è vicino alla merdeka di lapangan e a piedi alla stazione ferroviaria.La stanza è enorme e molto moderna.La maggior parte delle etnie cinesi (non cinesi) soggiornano in questo hotel. Vi rimarrà qui in futuro
Staff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
It is a good hotel but needs to maintain its facilities. Food was good too. It says new normal but they are stuck at covid still with the barriers at the reception. Posters about covid are everywhere.
I recently stayed at Karibia Boutique Hotel and had a very pleasant experience. The hotel offers a comfortable and well-maintained environment, with clean rooms and modern amenities that made my stay relaxing. The staff were friendly, attentive, and always ready to assist with any requests.
The location is also convenient, making it easy to access nearby attractions and essentials. Overall, it’s a great choice for both business and leisure travelers. I would definitely consider staying here again and recommend it to others looking for a good and reliable hotel experience.
Great hospitality from staff . The flight delayed until next morning , but the staff keep contact me for update really care asking when can pickup . Asking for change the leaking they direct come and repair . Very close to airport and got airport shuttle service . This will be option when come back here .
Check in staff was friendly and efficient. Room service was prompt, but the soap & shampoo holder was quite annoying because it prevents dispensing the liquid well.WiFi connection was not very reliable, sometimes dropping off. But overall stay was good and comfortable.
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
We had a very pleasant stay at this hotel and were extremely satisfied with the overall experience.
The room was very clean and well-maintained, which made our stay comfortable from the moment we arrived. The hotel is conveniently located along one of the main roads in Medan city, making it easy to get around and access nearby attractions.
The reception staff were very professional and efficient during check-in and throughout our stay. The concierge service was truly top-notch—friendly, helpful, and always ready to assist whenever needed.
One of the highlights of our stay was the excellent coffee served in the lobby. They use ”Ophir coffee”, and it was honestly some of the best coffee we have ever tasted.
Overall, we had a wonderful experience and would definitely recommend this hotel to anyone visiting Medan.
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239 recensione
9,0/10
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1.092 THB
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8.9/10
Molto buono
WWai kam yengGrande posizione, come è vicino alla merdeka di lapangan e a piedi alla stazione ferroviaria.La stanza è enorme e molto moderna.La maggior parte delle etnie cinesi (non cinesi) soggiornano in questo hotel. Vi rimarrà qui in futuro
UUtente anonimoStaff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
西西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
UUtente anonimoCheck in staff was friendly and efficient. Room service was prompt, but the soap & shampoo holder was quite annoying because it prevents dispensing the liquid well.WiFi connection was not very reliable, sometimes dropping off. But overall stay was good and comfortable.
RRebecca HaworthOverall good and would probably stay again.
- managed to do online video meetings as wifi was strong
- comfortable and large bed, however bedding was a little stained
- only one lift worked which meant slight wait times, but the second elevator was fixed by our departure
- good location, hectic but as expected, can get all food delivered
- gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in
- pool area was nice and not too busy
PPeachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
SS.ManivannanI recently stayed at Karibia Boutique Hotel and had a very pleasant experience. The hotel offers a comfortable and well-maintained environment, with clean rooms and modern amenities that made my stay relaxing. The staff were friendly, attentive, and always ready to assist with any requests.
The location is also convenient, making it easy to access nearby attractions and essentials. Overall, it’s a great choice for both business and leisure travelers. I would definitely consider staying here again and recommend it to others looking for a good and reliable hotel experience.
RRefaategThe Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
UUtente ospiteSwiss-Belinn Medan is an excellent mid-range hotel for those who prioritize location and food. It’s perfect if you want to be within walking distance of Medan’s famous culinary scene while staying in a reliable, professional environment.
UUtente ospiteThe service was good, one highlight to afternoon staff, when I approach the counter for check in, there is one one man came to reception in the middle of my registration and asking about the room availability, I expect the staff will say, can I get back to you? let me handle her first, but instead he check the room availability on the different system beside mine. At last he handled me. He might be only make sure that there is room vacant, but you can only focus on who come first and then you can move on to another, after all its accor brand. Overall experience the room is clean, the bathroom very god and clean. Will be back for sure
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