Croazia: hotel con palestra nella provincia di Regione di Zagabria

Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets. Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.

This hotel has several issues that affected my stay. First, the lighting design is poor—there’s a harsh spotlight in front of the TV that is uncomfortable, yet turning it off makes the room too dark, leaving no good lighting options. Second, the air quality is concerning. The room has visible dust floating in the air, especially under the lights, and there’s no ventilation since the windows can’t be opened. This made the room feel stuffy and uncomfortable, especially for those sensitive to air quality. Noise pollution is another major problem. The poor soundproofing allows outside noise and hallway sounds to be clearly heard, disturbing sleep. Additionally, the duvet is unusually heavy, which may not be comfortable for all guests. After just one night, my friend developed allergy symptoms and caught a cold, while I experienced headaches, throat discomfort, nasal congestion, and dry eyes—possibly due to the dust and poor air circulation. While the hotel looks good in photos, the actual experience was disappointing. I hope they improve air quality, cleanliness, and noise control to provide a more comfortable stay.

Buona colazione 😋 La stanza è pulita per l'igiene !La prossima volta la prenotazione!  Ho un congelatore , una sauna in piscina!  Questa volta mi sento molto felice con gli amici !

Staff at the reception are friendly and happy to help. Location is good, only within 10-25 minutes easy walk to different sight seeing places, lower and upper Zagreb, and museums. Train station is around 10 minutes from the hotel. Room is big and have enough spaces for your luggages, and work. However, room temperature could not be adjusted, always at 25-26 degree C, which makes the room quite hot and stuffy. This hotel is a good choice in Zagreb.

Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.

L'ambiente è molto gradevole e l'hotel è estremamente pulito e confortevole. Ci è stata assegnata una camera comunicante, il che ha reso molto comodo il soggiorno con gli amici. È stato tutto fantastico. Se dovessi tornare in questa città, prenoterei di nuovo qui.

La posizione è molto positiva per la porta e puoi sbarcare la strada!Anche se l'hotel è molto vecchio, ma molto pulito, quando entra nella stanza piena di champagne!Non ci sono molti tipi di colazione, puoi ordinare uova di pasta di pasta e una piccola quantità di frutta!In generale, non è buono

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

Consigliavo molto questo hotel, un incredibile interno moderno, uno dei più eccellenti colazione che abbia mai avuto.Il bagno aveva un incredibile cosmetici corpo.Buona posizione - vicino all'autostrada, in modo che si possa rapidamente uscire dalla città.Il centro è 5-6 km da. Hanno un grande parcheggio sotterraneo. Non si rimpiangerà di rimanere qui!!!

Some issue of the room , but after feedback is getting solved . Have. A warm swimming pool and nice gym room , a bit far to lower town , but is good experience .