We arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
Excellent location and facilities. Convenient shuttle service and inclusive breakfast.
This is the cleanest Hampton by Hilton I have so far stayed at!
One thing to consider in lactose and gluten free options for a breakfast, other than that, I have absolutely enjoyed my stay and will be back again and again!
This hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.
Lovely hotel, very clean and the staff were very attentive and friendly. Really enjoyed our stay and the pool was a great bonus! The steak house is also great!
Il servizio è buono, avevo letto che il
Check out ma puoi davvero solo un'ora, dal momento che fanno pagare un'intera notte in più, l'ho fatto perché sono arrivato in hotel alle 2 del mattino e ho preso un volo alle 21:00, quindi non era molto quello che ero, dovrebbero almeno aiutare con 2 ore. Riposa tutto molto bene, il servizio di trasferimento per l'hotel eccellente
Molto accogliente e senza complicato. L'hotel è molto buono in un centro commerciale e all'aeroporto. È stato fantastico trovare la possibilità di lavarsi gratuitamente. Purtroppo, la navetta gratuita all'aeroporto è stata ritardata di 10 minuti, il che è ancora ragionevole, ma il prezzo molto costoso del soggiorno non può essere accettato.
La posizione dell'hotel è eccellente, la pianta del parco è ricca, il profumo dei fiori degli uccelli, la camera è ampia e la struttura è elegante. L'hotel è completamente dotato di strutture calde e piscina calda, è la scelta ideale per rilassarsi.
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
Il resort soddisfaceva tutte le nostre aspettative. Il servizio era eccezionale e molto personale. Ci ricordavano sempre e ci auspicavano un compleanno felice nei ristoranti e nel bagno.
Fantastico
103 recensione
9.6/10
Prezzo da
740 €
per night
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9.1/10
Ottimo
UUtente ospiteMy family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
UUtente ospiteWe arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
MMister StephenThis hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.
UUtente ospiteTutto è molto generale.I quattro persone che vivono, le letti non sono molto comodi.Una o due notti possono sopportare.Servizio in generale.Le strutture in generale.Non può essere detto bene o male.
VVerified MemberIl personale era molto buono, soprattutto il personale del ristorante. Tuttavia, alcune delle carenze comprendevano il WIFI molto lento e incoerente nel nostro edificio (500), la porta del bagno non poteva essere tenuta chiusa, e il jacuzzi in camera non è mai stato caldo. Ma, sulla nota positiva, la camera AC era molto buona, la camera, il bagno e la doccia erano spaziose e aveva acqua calda.
P.S. Mi ha soffocato il mio tomahawk sotto cotto durante il pranzo.
UUtente ospiteExcellent location and facilities. Convenient shuttle service and inclusive breakfast.
This is the cleanest Hampton by Hilton I have so far stayed at!
One thing to consider in lactose and gluten free options for a breakfast, other than that, I have absolutely enjoyed my stay and will be back again and again!
RRenee MilevojErano molto severi di avere una persona in camera e c’era un furetto morto in uno dei tubi caldi, tardi alla notte, ma era divertente dopo le ore, è una primavera calda naturale e non sono una persona naturale. I miei amici non si preoccupavano, perché è circondato dalla foresta piovana. In generale, l'ho amato e pensavo di tornare per un weekend romantico con mio marito. Più per coppie o rilassamento che per un gruppo di feste.
UUtente anonimoMolto accogliente e senza complicato. L'hotel è molto buono in un centro commerciale e all'aeroporto. È stato fantastico trovare la possibilità di lavarsi gratuitamente. Purtroppo, la navetta gratuita all'aeroporto è stata ritardata di 10 minuti, il che è ancora ragionevole, ma il prezzo molto costoso del soggiorno non può essere accettato.
UUtente ospiteAbsolutely loved this place. The grounds were beautiful and you felt like you were really in the middle of the jungle, but with all your creature comforts. Breakfast each morning was great, with a good choice of local and western options. Would definitely stay again.
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