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Wyndham Grand Plaza Royale Hangzhou

Wyndham Grand Plaza Royale Hangzhou

4.6/55006 Recensioni
West Lake Scenic Area
I had the pleasure of staying at the Wyndham Grand Plaza Royale Hangzhou recently, and my experience exceeded all expectations. Whether you are traveling for business or leisure, this hotel offers an outstanding combination of comfort, convenience, and exceptional service. Below, I’ll provide a detailed breakdown of my experience, from the check-in process to the room quality, dining options, and other facilities. 1. Location – Perfect for Exploring Hangzhou The location of the hotel is undoubtedly one of its biggest advantages. Situated just a few minutes' walk from the famous West Lake, it is incredibly convenient for those wanting to explore one of China’s most scenic attractions. The proximity to West Lake makes it easy to take early morning or evening walks along the picturesque waterfront, which I found very calming. Additionally, the hotel is close to several popular shopping streets, including Hubin Road, where you can find both luxury brands and local shops. There are also plenty of restaurants and cafés nearby, giving guests many dining options beyond the hotel itself. 2. Warm and Efficient Check-in Process From the moment I entered the hotel, I was greeted warmly by the staff. The lobby is spacious, elegant, and well-lit, giving off a luxurious yet comfortable vibe. Check-in was smooth and quick, with the front desk staff offering a welcome drink upon arrival. I appreciated their professionalism—they spoke fluent English and were well-prepared to answer all my questions about nearby attractions and transportation options. One thing that stood out was their attentiveness; they noticed I had traveled a long way and offered to expedite my check-in, which was a thoughtful touch. 3. Spacious and Well-Appointed Rooms The room I stayed in was a deluxe double with a partial view of West Lake. It was spacious, beautifully decorated, and had all the modern amenities I needed for a comfortable stay. The bed was incredibly comfortable, with plush pillows and high-quality linens that made it hard to get up in the morning! The room also had a large flat-screen TV, a work desk, and a cozy seating area by the window. The view from my room, although not directly facing the lake, still offered a lovely glimpse of the surrounding cityscape and greenery. One feature I particularly appreciated was the bathroom, which was clean, modern, and well-equipped with both a bathtub and a rainfall shower. The hotel provided premium toiletries and fluffy towels, which added a touch of luxury to the experience. The housekeeping service was impeccable—my room was always spotless, and they replenished water bottles and amenities daily without me needing to ask. 4. Dining – A Great Variety of Options The dining experience at the Wyndham Grand Plaza Royale Hangzhou was truly impressive. The hotel’s main restaurant offers a large breakfast buffet that caters to both Western and Chinese tastes. I enjoyed starting my day with a wide selection of fresh fruits, pastries, eggs, and Chinese dim sum. They also had made-to-order noodle and omelet stations, which was a great touch. The food quality was excellent, and the service during breakfast was attentive, with staff regularly refilling coffee and tea without being asked. In addition to the breakfast buffet, the hotel offers several dining options throughout the day. I dined at their Chinese restaurant one evening, which specializes in Hangzhou cuisine. The dishes were authentic and flavorful—definitely a highlight of my trip. I recommend trying the local specialty, Dongpo Pork, which was cooked to perfection. Room service was also available 24/7, and I tried it once when I returned late from sightseeing. The food was delivered promptly, and the quality was on par with the restaurant meals.
Kingdom Hotel

Kingdom Hotel

4.8/51165 Recensioni
Xiuhu Plaza and Downtown
Very good hotel. Everything remodel Room & Restaurant..etc.. Nice wonderful staff
Mercure Hangzhou West Lake Fengqi Road

Mercure Hangzhou West Lake Fengqi Road

4.9/5776 Recensioni
Wulin Square (Downtown Area)
The hotel is located quite close to subway station, about 5-10 min walk. The two bedside table lights can’t be individually controlled. When one is switched on, the other switch on as well. It’s inconvenient when one wishes to sleep and the other wishes to read. The window (on the window panel) can’t be closed. The traffic noise can be heard constantly. The room is warm. So in order to sleep, the heater must be switched off. Then the cold seeps into the room and it becomes too cold. The highest few floors (of the hotel) are commercial offices. Hotel guests not only have to share the lift with them, but also we the hotel staff. I suspect that there aren’t any cargo or staff elevators. This is extremely inconvenient when you wish to use the elevators during office peak hours. Breakfast is on the 15th floor. The food is average but soy milk is nice. The toilet bowl is heated and auto-flush. Nice. There’s also a user-friendly control panel which works well. The shower cubicle has two floor traps. So the water flow is fast. Very good.
Anji Sky Land Squirrel Tribe Hotel

Anji Sky Land Squirrel Tribe Hotel

4.6/53770 Recensioni
Langman Shanchuan Scenic Area
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort

Savoir Resort

4.8/5510 Recensioni
Xixi Wetland Park
Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

4.8/5325 Recensioni
West Lake, Lingyin Temple Scenic Area
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
KE GAMER

KE GAMER

4.9/5196 Recensioni
Anji Surrounding Area
酒店在半山腰，樹屋的景色很好，房間裏面的歡迎小食和歡迎水果品質很好。還配有洗臉巾，這個細節太棒了。 套餐還有下午茶和森林泡池贈送，温泉泡池很舒服，在森林裏還有木簾分隔，能看景色也不影響私密性，管家們都很專業服務響應很快，進出都是接駁車接送，整個入住體驗都很好，會給朋友推薦
Yiwu Marriott Hotel

Yiwu Marriott Hotel

4.6/51277 Recensioni
Internatinal Business City
Nice hotel, nice people! I called a massage lady to my room , She is very nice to me, just like my girlfriend. Providing me with a physical and mental pleasure. Will definitely come again!
DoubleTree by Hilton Ningbo Chunxiao

DoubleTree by Hilton Ningbo Chunxiao

4.7/5793 Recensioni
Beilun Yangsha Mountain
Best Hotel we have visited in China within it’s cost to service ratio. You get real value for your money and this experience is therefore unmatched by any other hotel we have stayed at. From arrival, you are welcomed at your car with a friendly portar that accompanies you to the reception desk with your luggage and after check-in to your room. Check-in was quick and easy with the friendly and efficient staff. We had only told the hotel it is an anniversary stay. Our room was made-up with folded swan-towels on the bed and scattered balloons with rose petals. You can go for a walk throughout the area all the way to the nearest swimming beach built on the lagoon (Ningbo Binhai Thousands of People Sand Beach) entry fee of 30RMB per adult on weekdays and 60RMB on weekends. About 10 to 15 minutes walk from the hotel. The hotel has a bar where you can have cocktails and food professionally made with some of the best ingredients. Don’t get dissuaded by the price tag. (I would however say the service is extremely good but slow during the week at the bar. ) Be patient, relaxed and enjoy the bar. It is worthwhile and great value. Would highly recommend the Burger and Mojito. The staff left us a complementary fruit and cake basket with a bottle of wine and some soup for a night snack. You can visit the Chinese Fishing Village in Xiangshan. It cost about 646RMB to go there and back and the ride takes between 90 and 120 minutes. Entrance is 60RMB per adult. You can rent a tent and chairs at the beach for 100rmb for the first hour and 50rmb for each additional hour. I would highly recommend taking your own towels with some water bottles to wash your feet when leaving the beach. You can pay 25rmb per person at the facilities next to the beach to wash your feet or take a shower(the facilities are not good). There are slow Quad Bikes to ride on the beach and Jet Ski’s on the water. The quad bikes are about 100RMB for 15 minutes. Room service can be sent to your room with the food kept warm in a small oven under the kart for your convenience. When requesting some water or small items at night, the staff can sometimes send the items with a robot to your room. The hotel has a swimming pool that you can use anytime within the schedule. We could use the swimming pool any time between 08:00 in the morning and 21:00 in the evening. You can request a towel at the pool reception desk on the swimming pool floor. I would highly recommend this hotel for a break away from busy life. You can come here to relax with world class service at a valued price.
Four Points by Sheraton Jiaxing

Four Points by Sheraton Jiaxing

4.8/51122 Recensioni
Yaohan Shopping Mall Area
We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests ”Romantic Theme” for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the ”Restaurant” is the ”heartbeat” of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the ”Eatery Restaurant” at the ”Four Points by Sheraton” in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the ”Beef Wellington”, it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the ”Four Points by Sheraton” Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon.

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Informazioni di viaggio locali

Numero di hotel71,991
Numero di recensioni7,731,804
Prezzo medio (giorni feriali)81 €
Prezzo medio (fine settimana)85 €