Pubblicata:9 ott 2024
TinaMThis is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here.
Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting.
As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station.
The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day.
At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others.
On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :)
I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water.
Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.
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Prezzo per notte da:59 €
Pubblicata:14 ago 2025
Utente ospite
La posizione del B&B è eccezionale; sia Laomendong che il Tempio di Confucio (Fuzi Miao) sono facilmente raggiungibili a piedi. Nelle immediate vicinanze c'è anche il Museo delle Mura della Città. Il servizio è discreto, anche se sarebbe stato molto apprezzato un aiuto con i bagagli durante il trasferimento. La pulizia della camera è buona, e la stanza è spaziosa e luminosa. La colazione, sebbene non abbondante, si distingue per la sua pulizia, il buon sapore e la freschezza, con una quantità giusta per non sprecare nulla, il che è un punto a favore. Xiao Mai è molto docile e i bambini l'hanno adorata. Nel complesso, sono molto soddisfatto. La prossima volta che sarò in zona, tornerò sicuramente qui. Consigliatissimo!
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Prezzo per notte da:46 €
Pubblicata:11 mag 2026
TianxinbaobeijinL'hotel gode di un'ottima posizione, la receptionist è stata molto gentile e si trova proprio accanto a Pingjiang Road e Guanqian Street. Nelle vicinanze ci sono anche molti punti di ristoro, il che rende molto comodo spostarsi. La stazione della metropolitana è vicinissima, a pochi passi. Le camere sono pulite e ordinate, completamente attrezzate e dispongono persino di lavatrice e asciugatrice. Consigliatissimo!
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Prezzo per notte da:38 €
Pubblicata:31 mag 2026
Utente ospiteSiamo venuti a Suzhou appositamente per il weekend per assaggiare i loquat bianchi di Dongshan. Questa volta non abbiamo scelto il Dongshan Hotel, ma siamo tornati indietro di un'ora per scegliere il Wugong nel centro città. Era la prima volta che venivamo qui e ci è stata assegnata una camera al primo piano. La hall era al terzo piano, quindi dovevamo prendere l'ascensore fino al primo piano e poi fare un bel po' di giri per trovare la camera. Con due anziani, è stato un po' scomodo. Tuttavia, la mia famiglia ha concordato che l'ambiente dell'hotel è molto caratteristico e ha deciso che la prossima volta a Suzhou sceglieremo di nuovo il Wugong (e mi hanno chiesto specificamente di prenotare una camera al terzo piano) 😁
È la stagione della maturazione dei loquat e le due piante di loquat nel cortile sono perfettamente a tema.
Tra le pareti bianche e i tetti grigi, i loquat pendono dai rami.
Mi sono svegliato presto e ho scattato alcune foto agli alberi di loquat 📸
Stare sotto gli alberi è davvero una sensazione fresca e deliziosa 🤤
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Prezzo per notte da:42 €
Pubblicata:7 mag 2026
Utente ospiteFacilità: la camera è grande, 2.4 metri di letto per la prima volta, si può dormire insieme in quattro punti, e dovrebbe essere molto conveniente portare due bambine.Ma sento che la stanza è vuota, non è buona progettazione, è sprecata.Il divano è molto scomodo.
Salute: buono.
Una volta, ho sperimentato il costume cinese gratuito: non ho ricordato alla reception, ho dimenticato.
Il ristorante del secondo piano è buono!Ha usato due pranzi.Carni rosse sono caratterizzate, pollo di pecora è molto profumo, riso è particolarmente profumo.
Il campus è bellissimo!L'atmosfera!La mattina del maggio 4, la signorina Reception è molto attenta. Ci ha portati direttamente dal cancello al campus, grazie mille!
Servizio: la reception è in generale buona!
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Prezzo per notte da:37 €
Pubblicata:19 feb 2025
Utente ospiteL'ambiente è elegante, la stanza è pulita e confortevole, il servizio è intimamente in posizione dettagli dell'hotel apartment Zhou, la sanità è pulita, le strutture sono modernizzate, il servizio di ricetta è un'esperienza di soggiorno molto soddisfacente! L'ambiente è tranquillo, la moda di progettazione della stanza, l'apparecchiatura è completa, l'atteggiamento di servizio è amichevole, il rapporto costo-benefici è molto alto, fortemente raccomandato agli amici!
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Prezzo per notte da:71 €
Pubblicata:8 set 2023
Utente ospite
Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
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Prezzo per notte da:47 €
Pubblicata:8 ott 2025
SpongebobsquarepantsFive-Day Stay in Nanjing
Check-in Experience
We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee.
Accommodation
We stayed in two types of rooms during our visit:
Single Room - Spacious and located in a peaceful, quiet area of the property.
RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games.
**Ratings**
Staff: 8/10 - Friendly and accommodating throughout our stay.
Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities.
Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout.
Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days.
**Things to Consider**
It’s highly recommended to have your own car, as the property is quite far from the city center.
If you enjoy nature and outdoor activities, this place is ideal. Activities include:
- ATV rides
- Fishing area
- Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter)
- Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry)
- Train ride (30 RMB)
The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car.
**Challenges We Faced**
My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available.
However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.
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Prezzo per notte da:18 €
Pubblicata:23 dic 2025
Utente ospiteLo stile tatami è semplice e confortevole; la camera è spaziosa, con il bagno e la doccia separati; fare il bagno nella vasca è molto rilassante; il balcone ha un piccolo angolo dove si può stare seduti sulla sedia a sdraio a bere il tè. La posizione è anche eccellente, a poche centinaia di metri dalla zona panoramica di Shantang Street.
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Prezzo per notte da:34 €
Pubblicata:19 mag 2026
UntamedFootprintsLocation is convenient as there is a mall, night food street and a nearby tram station.
The front office is located on the 5th level; not on the ground floor. But there is an entrance on the ground level for hotel guests. The front office lady who did the room check-in for us is helpful. However, the rest are less than friendly.
There is an in-room safe which is rare for hotels in this category. When we attempted to use it, we realized that it couldn’t be locked. Front office sent a maintenance staff who encountered the same problem. As a result, he replaced it and the issue was resolved.
There was an eye-opener incident with the in-room safe which convinced us not to use it. We returned to our room on the second night (21st March 2026) and couldn’t open the safe door. After a few failed attempts, we contacted the front office which sent the same maintenance staff who replaced our safe the previous night. To our surprise, he opened the safe with his personal code. I would think a decoder or gadget of some sort would be required in order to open the safe.
There was central air-conditioning which proved insufficiently cold. We had to open the window to cool down the room.
Terry slippers were not the standard setup. Plastic slippers were provided. However, terry slippers were provided upon request.
Plastic bags are not provided with the rubbish bins. Unhygienic!
Only a box of tissues was provided. Most hotels provide 2.
The refrigerator isn’t cold enough.
Coffeemate was provided. It should be drip-coffee.
The master switch was located next to the room door which was very inconvenient. In most hotels, it’s at the bedside!
The shower cubicle floor and sink countertop have stains.
Hair-conditioner was not provided. Instead, a conditioning shampoo was!
There was only 1 wall hook. There should be at least 2.
Water seeps through the shower cubicle door. This can cause injury should one slips.
There were only 2 washers and 2 dryers. They looked like household type; unlike Atour which is commercial type thereby more powerful. In addition, you have to manually add the detergent as it doesn’t not dispense automatically. There’s pros and cons to this arrangement.
The washing and drying was a nightmare! It takes 50 miniues to wash and 90 minutes to dry. The ‘standard’ is 30 minutes to wash and 35 minutes to dry. There was one time when it took 105 minutes to dry our pants!
Timing is good; 6:30am to 10:15am (weekday) and 6:30am to 10”30am (weekend).
Breakfast was delicious and had a good range of food. It came with bread and butter pudding! Food was constantly replenished.
Staff service was excellent! They aim to please. So, 4 stars service is for the staff who served at the breakfast area/restaurant.
On the whole, we get the impression that the hotel management is trying to cut operating cost except for breakfast.
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Prezzo per notte da:33 €