Hotel a 4 stelle in Eastern Tobago, Trinidad e Tobago

Upon arrival we were thrilled and the young man on reception was faultless:welcoming, polite, helpful, and friendly. We booked in swiftly and loved the room, then departed for an afternoon at pigeon point. Upon our return he had left for the day and in his place a young lady who was at best curt/unfriendly at worst bordering on rude/dismissive. Asking her for any advice/assistance was acknowledged as an imposition/inconvenience to her. I asked if we should get a taxi or as my partner suggested, walk to the airport in the morning? She asked ”what time do you need to be there” I replied ”7:00” she said we would be fine walking as it was only 15 minutes walk. The following morning we arrived at reception at 6:40 to find the doors locked and no-one on reception. After 10 minutes trying to open the door, ring the reception bell and calling the hotel reception from.my mobile we found another resident who helped us find a way out via the swimming pool. We had lost 15 minutes so ended up getting a car to take us to the airport after all. If the staff had all been like the guy on arrival and the reception manned all night this would have been a 5* review.

Ho visitato mia moglie e io ho visitato la spiaggia di due anni, che era abbastanza tranquilla da non spaventare il mio toddler dal suono delle onde, come era a Storebay. Abbiamo avuto un bel giorno in vicinanza a essere con la tour dei cavalli, a 15 minuti a Buccoo e c'era anche un pony per il mio toddler a cavallo. Il trasporto organizzato dall'hotel era in tempo e cortese. La stanza era pulita con vista sul mare e giardino. Il colazione era eccellente con una vasta gamma di cibi. I menu per pranzo e cena erano un po 'limitati ma ancora deliziosi. Il personale era amichevole e utile. L'hotel è qualificato come un grande luogo d'arte da solo e è bellamente progettato. In generale, una buona esperienza, vale la pena il prezzo, che è un po' sul lato prezzo per essere onesti.