Hotel a 4 stelle in Warwickshire, Regno Unito

Molto accogliente. Belle camere. La posizione è grande come è vicino a Stratford su Avon e Warwick, in modo che si può passare un giorno in entrambi. L'uso delle strutture è buono. Molto felice di raccomandare questo a qualcuno.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Lavori in corso in un solo senso. Pulizia impeccabile e ottimo servizio. Menù per cena di due portate la prima sera, poi la seconda sera, stesso menù, delusione, cambio menù al bar ma addebito di 39 sterline. Avevamo già prenotato la cena, incluso il costo, ma abbiamo dovuto pagare un supplemento per la seconda notte. L'accesso per disabili è molto limitato. La nostra camera al piano inferiore presenta molti gradini, senza dubbio sono a conoscenza delle esigenze dei non udenti, se scatta l'allarme antincendio come ci avvisano che siamo al piano inferiore. La spa è eccellente.

Consente di accedere facilmente; solo a pochi passi dalla stazione ferroviaria e dal centro principale. Vicino ai parchi e possibile camminare a Warwick lungo le sentieri Avon e canale. Fantastico colazione e camera ha tutto quello che ti serve per un breve soggiorno.

Una camera spaziosa con facile accesso a tutto. Il bagno era molto elegante e pulito! Scurta gita al bar e al ristorante, e tutto era più che soddisfacente.

Questo hotel è un edificio del castello, l'ambiente periferico è buono, l'interno è più vecchio, il personale di servizio è ancora più entusiasta!

Un hotel così bello, vale la pena di soggiornare

Il rapporto di prezzo è molto alto. L'hotel è stato recentemente rinnovato, le strutture sono di prima classe!

Great location and facilities. Breakfast is very good. The building is a little dated and floors and walls thin so you hear every footstep from above but apart from that it's a great place to stay.

We booked two rooms for a 2-night family stay —a family Suite and a Classic Room. The hotel’s amenities and location were excellent, with plenty of eateries nearby. My son was unwell during the trip and it’s really comforting that the stay was great for him to rest and recover. We had dinner in the hotel and the food was amazing! The breakfast served was also good, we like the hot dishes that we chose English breakfast, scrambled eggs and salmon 👍! Very cosy, comfortable and pleasant experience!