Hotel a {{star}} a Shropshire, ({{countryName}})

We stayed for 3 nights in a Privilege King Room. The room was a good size. The bed was very comfy; the duvet was slightly too warm. The TV was an impressive size. Wi-fi could be a lot better. The shower had good water pressure. The room came with empty bottles of conditioner and body lotion. We didn't use the swimming pool facilities, but they looked impressive. The bar was reasonably priced; 2 bottles of Rekorderlig for £8, cheaper than our local. Staff could do with a major attitude change. We mentioned to reception that we were missing items from the bathroom (conditioner and body lotion), and the receptionist told us that they would bring some up. They still didn't bring this, so we mentioned it again later on. We were advised that they had spoken with housekeeping, who had advised that they had refilled the bottles, which they hadn't. We ordered housekeeping for the following day, but they came late and were extremely rude. They didn't do much of what was needed. The floor wasn't hoovered, and the tea, coffee, and sugar were just thrown on the tray next to the kettle. The fire alarm went off early in the morning, and we were not advised of the alarm being tested. We were extremely unhappy about this, as it woke us up.

Hotel piuttosto incisivo, ma tranquillo e pulito e grande colazione. Bella piscina e palestra. Più mirato alle conferenze e eventi di gruppo che ai turisti come il colazione termina a 930

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

La stanza è molto pulita e la colazione è molto buona.

Questo è un bel posto, ci siamo fermati nel “caffettiera” che era più come un edificio annesso e aveva due camere di cui occupavamo una. La stanza era buona, ci piaceva la colazione nella sala da pranzo e il menu del colazione aveva anche molte scelte, che erano grandi. Ci erano opzioni per un colazione in stile inglese completo, ma anche opzioni per cereali e frutta, ecc. Una sera abbiamo deciso di provare a cena all'hotel e siamo stati estremamente felici della nostra scelta. L'hotel si trova a pochi passi dal centro, molto vicino al castello che vale la pena visitare e si può vedere il castello dalla strada che si cammina dall'hotel alla città.

The room had alot including a fridge, iron, iron board, cooling fan, hair dryer. The spa had an ice room steam rooms saunas heated pool and a few other spa treats I've forgot lol really good stay the breakfast is a buffet continental plus English breakfast.

Abbiamo soggiornato venerdì sera.La stanza era molto pulita.Ha avuto un bel pasto nel ristorante indiano.Il personale era molto amichevole e il cibo era grande. Bello cocktail sul lato dell'acqua. Il personale di ricezione è stato utile e gentile, soprattutto il personale notturno. La colazione era abbondante- la macchina del caffè era in gioco. Solo la denuncia sarebbe di altri ospiti che non aspettano di essere seduti e lamentano la mancanza di croissants!!! Ci siamo divertiti e non esitavamo a prenotare di nuovo.

Ho prenotato 4 notti di letto e colazione, hanno rinnovato la cucina nei primi due giorni, quindi non c'era colazione, queste cose accadevano, ma non hanno cercato di farlo una volta. Non sembrare molto ospite concentrato in tutto.

Good standard large rooms