Hotel a 4 stelle in Hebei, Cina

The hotel facilities are excellent, especially the onsen, which was a real highlight of the stay. This is a ski resort with true ski-in and ski-out access, which is very convenient. The room itself was spacious, comfortable, and very well maintained. Breakfast offered a great variety of options and was very enjoyable. However, the check-in process took quite a long time — around 45 minutes — which was disappointing after arrival. Also, activity vouchers can only be used through the WeChat program, which may be inconvenient for guests who don’t use it. Overall, a very nice hotel with great facilities and rooms, but the check-in experience could be improved.

La posizione è ottima, proprio nel centro città. Il personale della reception, la Sig.ra Ella Xia, è molto disponibile ed efficiente. La colazione in hotel è un'ottima scelta ed è stato un vero piacere incontrare per caso il Sig. Stephen Yang, Direttore Generale. È così cordiale e allegro che spiega dove andare e cosa vedere. Questo potrebbe spiegare perché i suoi consigli siano davvero utili per il team di gestione di questo hotel. Altamente consigliato per riunioni di famiglia o vacanze rilassanti in questo particolare hotel.

Molto soddisfatto del servizio della reception e dell'atteggiamento e della velocità del personale della stanza. Ho vissuto in due hotel a North Dai River. Il servizio non è peggio di tutti i servizi. Il piccolo giardino della reception e il piccolo alto fanno cose difficili e calde. Spero che la stanza non sia troppo alta quando sto per soggiornare, Una interruzione di uno strato della stanza, il personale non si annoia davvero di cercare una stanza soddisfatta con me, lode per il vostro servizio a cinque stelle 👍

Questa è la mia seconda volta ad Aranya, e devo dire che è un bel tranquillo appartamento, la stanza ha un'energia meravigliosa e era molto pulita. Abbiamo prenotato la sala privata di primavera calda e siamo stati scoppiati a quanto l'esperienza era pulita e spaziosa e premiata. Il personale era sempre cortese e sempre disponibile per aiutarci con le nostre richieste. Il mio cinese è povero, ma si sono assicurati di aiutare a comunicare e portarmi al negozio di comodità per i miei oggetti e mi hanno ripreso. Il loro ramen è il migliore che abbia mai avuto. E' un meraviglioso istituto e sarò di sicuro di ritorno presto.

Ho impiegato così tanto tempo a scegliere un hotel al Thaiwoo e sono così felice di aver scelto l'AB Hotel! Innanzitutto, il servizio offerto dalla Sig.ra Wang è stato eccellente, è stata molto paziente e disponibile, e la comunicazione tramite WeChat è stata sempre tempestiva. In secondo luogo, l'appartamento dell'hotel sembra moderno e pulito. Non ho notato alcun odore, nemmeno per un hotel che accetta animali. Rispetto al Nanshanli, proprio accanto, credo che questo offra un miglior rapporto qualità-prezzo, dato che si ha una stanza più grande (con cucina e soggiorno). Tuttavia, l'aspetto negativo è che in inverno abbiamo dovuto camminare all'aperto per raggiungere il noleggio sci, che si trova nell'edificio del Nanshanli. Ciononostante, la mia famiglia non vede l'ora di tornarci in futuro!

During the past few days in Zhangjiakou, the most unforgettable thing is not the passion of the track, but the emotion brought by the front desk. My family sent a box of sports drinks before I left. I made sure to make sure it was delivered on the day of the game. The result was that I, a road ******, filled in the wrong district address. The courier was sorting from the south of the city to a novice post office in the north of the city. Just after the race ended at 4 p.m., the logistics information showed that ”the post office is already at the post office,” but we had to leave for the next city at 5 p.m, and looked at the postoffice address 10 kilometers away on the map, stamping our feet in a hurry. When she heard this, Ms. Park comforted me by saying, ”Don't worry, I'll find a way,” grabbing the keys to her electric car and running out. She returned 20 minutes later, sweating and panting, saying, ”The sorting officers had the wrong zoning area. I went halfway through the warehouse with them to find it!” She thought she could get it now, but she frowned again and said, ”The box is too big to fit in the electric car basket. I'm afraid it will be broken on the road. I'll run around and pack it in the trunk again!” Before I could react, she turned and rushed down the stairs again - the second time she saw her, she had a sweat scarf on her arm, With her hands tightly wrapped around the trunk, even her work shirt was soaked with sweat, but she smiled and said, ”I just borrowed a shock absorber from the post office, and none of the drinks damaged.” When she tore open the packaging, she also purposely put a note on the trunk: ”Remember to replenish electrolytes after the game!” At that moment, I suddenly felt that although the wind of Zhangjiakou was cool with the grassland, but the box of drinks and the smile of my little sister, the trophy of the race course was more heart-warming. When I met such a service in a strange city, I really wanted to share the warmth with everyone! She not only helped us to get the express, but also let me feel the ”heart for heart” service temperature. Next time I come to Zhangjiakou, I will definitely choose this hotel full of human touch.

Bad check in service at front counter lady. Seems more occupied with her task than guest service. I have to call and request for our sofa bed to be open. Given we book and indicated a family of 4, unlike other hotels whom immediately arrange all additional required items such as toothbrushs, slippers, towels, water, etc. Here I have to call to request for each items. The wifi doesn't work. I have to physically bring my laptop to the front desk for assistance.. and even that was not able to connect. Breakfast, average as the food are abit hard - hard noodles, hotdogs, breads.. Only cons is location near to ski and restaurants but so are a few hotels nearby. Free scheduled public bus shuttle to/fro train station, have to walk about 7 mins to the bus stop. As a Hyatt member, this is the worse Hyatt Place hotels I stayed. I believe surrounding hotels will have better guest services and competitive price too.

Singaporeano di 6 soggiornato per 5 notti durante la stagione sciistica marzo Prenotato l'appartamento di 3 camere, 3 docce, 3 toletta con 1 bagno, asciugacapelli, umidificatori, pulito, spazioso abbastanza per la famiglia Cucina a casa disponibile ma senza utensili, cucina da usare solo 4 tazze e un caldaio Il servizio è buono, responsivo soprattutto il signore del desk front molto utile e accogliente. La colazione è semplice, ma è sufficiente, buona e riempita abbastanza per un inizio mattinale Il personale del ristorante del colazione ricorda anche la selezione delle nostre figlie e è attento ai bambini. SPA è un buon tempo per il tempo freddo ma igiene scarsa, non confrontare con i giapponesi, perché questo è solo un concetto di piscina riscaldata con piscina all'aperto. I biglietti per il cinema sono buoni e siamo riusciti a catturare 1 quasi quotidianamente e ci siamo goditi completamente. Camminare brevemente a LAWSON, negozi, negozi di sci, noleggi, sci academia La domanda è: resterò ancora, Sì!

We travel with a dog and luckily found this location. The room was big and the see view from the balcony is very nice. The whole compound is pet friendly and has a lot of options to walk. The cost was only 5 minutes away and offeres many activities as well as nice places, coffees, restaurants and bakeries to sit, eat and relax. The hotel/apartment stuff was super friendly and helpful. Would come back any time!

Location: it’s right in front of the beach. You just cross a small road. Not many things to do around the area but a 15min Didi drive gets you in many hot spots. Service: Front desk service was really excellent, willing to help book tickets for local attractions. The staff was generally friendly and even gave me a gift at the end. ⭐️⭐️⭐️ Rooms: Even though the hotel can do with an upgrade of some stuff, the rooms are exactly as seen in pictures and are all sea facing. I loved that rooms came with a mini kitchenette with a proper big sized fridge. 👍 There was no tea/ coffee in the rooms, even though there’s a “tea station”. I asked the ayi for a teabag of green tea, she said they don’t have. 🥴😪🥴 Breakfast: Breakfast is standard Chinese breakfast. Not too much variety but changed from day to day, which I liked. Cleanliness: The hotel is Chinese “clean”. The ayi came in to clean but left the glasses in the sink unwashed and the bed “made” as seen in the pic. 🫣🤣😂 Even the kitchen counter wasn’t even wiped. 😭😭😭 It had some crumbs from my previous meal. The bathroom sink had water marks/ stains that could easily be polished of, if the ayi took her job seriously. The disposable bath towels in the bathroom were a winner though.🥇 And the sheets, towels and bedspreads were great and clean. 🙌🏾 Overall: If you want downtime and relaxation, and are not too picky, this place is great. I would stay here again simply because of the service received. But I wish the hotel can train the staff on proper hygiene.