Hotel a 5 stelle in Isole Riau, Indonesia

⭐⭐⭐⭐⭐ An Amazing Stay at Mövenpick Bintan – Special Mention to Michelle! This was my first time visiting Bintan and also my first stay at Mövenpick Bintan, and honestly, choosing this resort was one of the best decisions I’ve made. The resort is huge, and since there is so much to explore within the property, they provide buggy services to bring guests around, which is really convenient. As Bintan doesn’t have a huge variety of attractions to explore outside the resort, we specifically wanted somewhere that could keep us entertained for 3 days and Mövenpick definitely delivered. We stayed while the resort is still under soft opening, so naturally there may be a few minor things that are still being fine-tuned. However, what impressed me the most was the service attitude of the entire team. Every staff member we met was professional, friendly and genuinely helpful. They always had a smile, proactively approached guests to check if we needed anything, and even took the time to have small conversations with us. I’m also a hotelier myself, so I can confidently say that the team here is doing a really great job, especially considering they are still in their soft-opening phase. A very special mention to Michelle, who assisted us during check-in. From the very beginning, Michelle was incredibly friendly and made sure we had a smooth and seamless experience throughout our stay. We did encounter a minor room issue during our stay, but she immediately followed up and made sure it was resolved as quickly as possible. What I appreciated even more was that she didn’t just solve the problem and walk away. Throughout our entire stay, she would proactively approach us and check whether everything was okay and whether we were enjoying our stay. That kind of genuine care really makes a difference. Michelle is honestly one of the best hotel staff we have ever encountered, and I truly hope the management recognises her efforts. She is definitely an asset to the resort. The Kids Club is huge, and our kids absolutely loved it! They even have a sleeping room and movie room for the little ones, which I thought was such a thoughtful touch. The resort also has multiple swimming pools, including the ocean pool, kids’ pool and the pool at the beach club, so there’s always somewhere different to enjoy. I personally loved all the little details around the resort, especially the kids’ amenities. Even the shower amenities provided for children were so thoughtfully prepared. It’s these small touches that really show the resort has put a lot of thought into the family experience. We also absolutely loved the buffet breakfast. There was a great variety of choices, including plenty of pastries, desserts and even ice cream! One of my favourite touches was the kids’ corner, where children can actually get their own food. It may seem like a small thing, but it made breakfast more fun for our kids and was definitely a plus point for us as parents. Overall, despite still being in the soft-opening stage, we had a really wonderful 3 day stay at Mövenpick Bintan The combination of the beautiful and spacious resort, family-friendly facilities, thoughtful little details, great food and most importantly the genuinely warm service from the staff made our stay memorable. For our first trip to Bintan, I honestly couldn’t have chosen a better resort. If you’re looking for a place where you can simply stay in the resort, relax, enjoy the facilities and keep the kids entertained for a few days, Mövenpick Bintan is definitely worth considering. And Michelle thank you for taking such good care of us! You truly made our stay extra special. ❤️ We’ll definitely be back!

Montigo Resort in Nongsa, Batam, is an exceptional destination for those seeking a luxurious and tranquil escape. Nestled along the serene coastline, the resort offers a perfect blend of modern comfort and natural beauty. From the moment you arrive, you’re greeted with stunning views of the South China Sea and lush surroundings that set the tone for a truly relaxing stay. The villas at Montigo Resort are spacious, beautifully designed, and come equipped with top-notch amenities. Each villa features its own private pool, creating a personal sanctuary where guests can unwind in complete privacy. The interiors are tastefully decorated, with a contemporary touch that doesn’t overshadow the tranquil atmosphere of the resort. One of the standout features of Montigo Resort is its world-class service. The staff is incredibly attentive and always eager to assist, ensuring that every guest’s needs are met with a smile. Whether it’s arranging excursions, providing local recommendations, or simply making sure you’re comfortable, the team goes above and beyond to make your stay unforgettable. The dining options at the resort are equally impressive, with a variety of restaurants offering both local and international cuisine. The seafood dishes, in particular, are a highlight, fresh, and delicious, served with an ocean view that elevates the dining experience. For those looking to relax or rejuvenate, the spa offers an array of treatments designed to pamper and refresh. Meanwhile, the resort’s facilities, including a fitness centre, water sports, and recreational activities, provide ample options for guests to stay active and entertained. Montigo Resort is also perfectly located, just a short ferry ride from Johor, making it an ideal weekend getaway. Whether you're seeking a romantic retreat, a family vacation, or a peaceful escape from the hustle and bustle of city life, this resort offers everything you need for a memorable experience. In conclusion, Montigo Resort, Nongsa, Batam, is a hidden gem that offers unparalleled luxury, exceptional service, and a peaceful environment. It’s a destination that promises relaxation, rejuvenation, and unforgettable memories. Highly recommended for anyone looking to experience the ultimate in resort living!

Our stay at Natra Bintan was such an amazing experience for us as a couple 🤍 We decided to go on a weekday, and honestly that was the best decision because the whole place felt so peaceful, calm, and private. The atmosphere was very relaxing with beautiful views and a quiet environment perfect for escaping from busy routines and spending quality time together. From the moment we arrived, the service was really good. The staff were all very friendly, polite, and helpful throughout our stay. They made us feel welcomed and comfortable all the time. Check-in was smooth, the room was clean and cozy, and everything was well prepared for guests. What we loved most was the overall vibe of the resort. It’s not just about the stay, but the feeling you get there slow mornings, relaxing walks, enjoying the lagoon view, and having peaceful moments together without rushing anything. It truly felt like a short healing trip for both of us ✨ Definitely recommended for couples who want a romantic, relaxing, and peaceful getaway. We would love to come back again someday 🤍

Ho letto alcune recensioni negative su Google o Trip.com, ma ho comunque deciso di scegliere questo resort per la posizione. Inoltre, dopo aver parlato con l'autista, ho scoperto che la vista sulla spiaggia di questo resort è in realtà la migliore di Bintan. Mangiare all'interno del resort è piuttosto costoso, soprattutto la cucina indiana la sera. Sono andato al ristorante cinese, ma non abbiamo ordinato pesce. Il cameriere è molto disponibile, gentile ed educato. Abbiamo ordinato per una persona di media statura, ma ci ha sconsigliato di scegliere quella perché la porzione era davvero abbondante.

⭐⭐⭐⭐⭐ **Ospitalità in sospeso dall'inizio alla fine ** Questa era una delle migliori vacanze familiari che abbiamo avuto. Da check-in all'uscita, ogni interazione con il personale è stata sincera e cordiale. Una particolare attenzione è stata la spa. Mia madre ha goduto dell'esperienza di spa completo 90-minute dopo la ricezione ha spiegato pazientemente i diversi pacchetti per aiutarci a scegliere il trattamento più appropriato. Il massaggiatore cinese era eccezionale e ha reso l'esperienza incredibilmente rilassante. La nostra figlia ha avuto anche una vacanza fantastica, amava il Paese, dove Kiki ha fatto la visita in modo divertente e divertente, così come gli sport acquatici, soprattutto la sua prima volta barca banana, caiacchi e padella di guardia. Abbiamo partecipato alle sessioni di complimentazione di Idu e il suo collega, una notte, e Rusdi e il suo collega, la prossima, condividono le fascinanti conoscenze sulla luna, le stelle, la navigazione e l'astronomia. E' diventata una delle attività più memorabili del nostro soggiorno. La squadra di front desk, specialmente Haykal, Feronica e Gian, è sempre stata veloce per aiutarci attraverso WhatsApp e in persona. La colazione ha una grande varietà ogni mattina, e le camere sono state spaziose, confortevoli e inmaculate. Infine, un cuore di gratitudine a Mustika, il cui leadership e il cui calore personale erano evidente in tutto il resort. Vederlo venire personalmente per dire addio prima di partire per la nave era un modo meraviglioso per finire il nostro soggiorno. La Residence Bintan offre una vera ospitalità in ogni senso della parola.Lo consigliamo felicemente a chiunque visiti Bintan e attendiamo di tornare.

In generale, un soggiorno fantastico con vista fantastica e un servizio fantastico! La camera era perfettamente grande e il letto unico era molto spazioso per una persona. L'accento era certamente la vista, puoi vedere il terminale della nave da destra dalla finestra, e il design dello specchio intelligente nella stanza era un bel toccamento che ha davvero sollevato lo spazio. Il personale era eccezionalmente caldo e attento, aiutando proativamente con il mio bagaglio e aprindo le porte della macchina ogni volta. Tuttavia, la qualità del pollo era media, era piuttosto alta e forte piuttosto che morbido e morbido, e appoggiandomi su di esso per un po' mi fece sentire la schiena sudata. Il più grande errore per me, però, era il sistema di ascensore; non ci sono chiare luci indicatori o chimi sonori quando arriva l'ascensore, quindi ho finito per mancarlo un paio di volte. nonostante questi chic, la vista e il servizio lo hanno reso un soggiorno molto piacevole. I’d’d also prefer bottled drinking water over the large filtrated water dispenser provided, as washing glasses every time was a bit of a hasle.

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

Abbiamo scelto Wyndham Panbil per la sua vicinanza alla riserva naturale e per la vista sul lago. Cosa ci è piaciuto: - la vista sul lago, a volte si possono vedere grandi uccelli o aquile che sorvolano la superficie. - la vicinanza alla riserva naturale. Quando ci siamo iscritti all'escursione, c'era qualcuno che ci veniva a prendere nella hall per portarci alla riserva naturale e riportarci indietro. - il servizio e il personale. Sempre sorridenti e molto gentili. Non fanno promesse esagerate e sono sempre onesti nel dire se possono o meno soddisfare le nostre richieste. Chiedono feedback su come migliorare il servizio. - nelle vicinanze c'è una panetteria e una caffetteria che vendono prodotti locali. La panetteria apre dalle 10:00 in poi. C'è anche un supermercato nelle vicinanze che vende tutti i generi di prima necessità e anche una macelleria, credo, per gli ospiti dell'appartamento. Cosa non ci è piaciuto: - sebbene il lago sia stupendo, la strada sottostante a volte può essere rumorosa. Non è stato un problema insormontabile perché abbiamo dormito tutti la notte. Sebbene ci fosse un po' di traffico la sera prima di Hari Raya, per il resto tutte le altre sere e notti la circolazione era scorrevole e non siamo rimasti bloccati nel traffico. - L'acqua della piscina sembrava un po' torbida, soprattutto quella interna, che credo sia la vasca idromassaggio. - Non c'erano molte strutture per i bambini, a parte la piscina. - Gli interni dell'hotel sembravano datati, ma ho notato che erano in corso dei lavori di ristrutturazione. Il pavimento della camera presentava alcune lastre rovinate. - C'era solo una doccia a pioggia, quindi era difficile per me fare la doccia a mio figlio senza bagnarmi. A parte questo, credo che il servizio offerto dal personale abbia compensato ampiamente le limitazioni delle strutture.

Recentemente ci siamo fermati qui per un passaggio familiare con la nostra figlia 2-year-old, e non posso apprezzare questo hotel abbastanza. Viaggiare con un toddler può essere imprevedibile, ma la squadra qui ha reso il nostro soggiorno incredibilmente senza saldatura e senza stress. Quello che amammo: Incredibile ospite di famiglia: dal momento in cui ci siamo reclutati, il personale si è alzato e si è allontanato per rendere la nostra bambina benvenuta. Erano pazienti, sorridenti, e la hanno sempre salutata caldamente. Fantastico Toddler-Friendly: le strutture per i bambini sono di prima qualità. Qualsiasi zona di piscina o spazio di gioco è stata pulita, sicura e ben mantenuta. Ci sono entrambi i campi di gioco all'aperto e all'aperto Convenienza senza saldatura: la stanza era pulita e spaziosa, e il personale era incredibile acomodando le nostre richieste per assicurarsi che il nostro toddler fosse comodo durante il soggiorno.

Doulos Phos the Ship Hotel is a place of total serenity and peace. Upon arrival ,we were greeted by the warm hospitality of the hotel team. Andri, the hotel manager gave us a good overview of the activities that we can enjoy at the hotel. He personally conducted the tour and the ship hotel and briefed us on its interesting history. The room was clean and comfortable. The breakfast was simple but delicious. The sunset and sunrise were beautiful. In the evening, we had a 10-course Rijstafel, an Indo- Dutch semi fine dining comprising a welcome drink, appetizer,, main course and dessert plus a very special brew of coffee. Overall, it has been a wonderful weekend getaway for me and my wife. Will come back again to explore the surroundings more.