Hotel a 5 stelle in Viti Levu Group, Fiji

We had such a lovely stay at Outrigger. It was just the break we needed. The food is good and the drinks are decent. The prices were better than I was expecting. We ended up not doing a package and spent far less than we would have done on a package. Loved the adult pool, the only pain is that it sometimes closes early to set up for weddings.

1. I arrived at the hotel at 9am, because of the room not yet ready, we wait until at 1pm, the staff said the room is almost check out, will be ready at 2:30pm, we wait for almost 6 hours, until after 3pm, it's the check in time, the staff said the room still not yet ready. OMG... but at last, thank you to Trip.com for resolving the problem; we got a refund for the first night. 2. Room service is really bad; the box of tissues, the shampoo, and the body lotion all need to wait for a day to refill. 3. The lobby is very, very small, does not look like a 5-star hotel, and many people sleep on the sofa; they also wait for a long time to check in. 4. The Fiji Airlines counter is not open all the time, so we had to take the luggage by ourselves and check in at the airport at last. 5. The only good point to stay is that the port is very near, it's convenient for island hopping, and the restaurants are not bad.

The hospitality is top notch! All staff were really welcoming and friendly. Plenty of activities to occupy yourselves and very nice property to be in - vibes and views wise. Overall a very pleasant stay and a wonderful memory

Il nostro soggiorno è stato molto piacevole, il nostro hotel è stato benvenuto, accogliente e accogliente. Il divertimento nella piscina di adulti è stato il modo per iniziare il giorno, e il ponte solare e le cabane di spiaggia sono stati molto rilassanti. Anche se le piastre avevano un leggero odore moldo e la stanza non era ben servita, il nostro soggiorno complessivo era grande.

È possibile guardare pesce in mare, pesce di mare, la vista è piacevole, la camera è grande, ma la camera è piccola. L'estate è molto comoda nell'acqua del mare. Guardare pesce nel mare è più chiaro. Il colore è molto bello. Vale la pena un viaggio molto adatto per il bambino

Enjoyable stay with standout staff… just a few areas to improve Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome. A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room. That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages! Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.

Amazing staff and beautiful hotel, being greeted BULA to being asked for refreshments on a hot day, our welcoming was very thoughtful and helpful. The room was beautiful and appealing, restful and convenient. Staff were very helpful, however would have like a bit more variety during breakfast, regarding lighter food. Otherwise our stay was perfect, would be looking to book here again.

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!

Questo resort è stato il punto! L'ubicazione, ristoranti, ospite, piscina, saloni, persone, spaziose e pulite camere ...la chiami, hanno tutto. Yasmin, in particolare, era sorprendente: ha accolto alcune richieste e ha accolto per assicurarci che siamo felici. Cellar e Barnes sono stati un bel toccante aggiunto. Li è sorprendente e farà le bevande migliori mai!

Il tipo di camera è molto grande, è adatto per tutta la famiglia per le vacanze, l'hotel è anche molto grande, il ristorante è anche molto grande, le strutture sono complete