Arabia Saudita: hotel con servizio colazione nella provincia di Provincia di Medina

The main issue was the attitude of the reception staff during check-in. I arrived at 3:45 PM, only 15 minutes before check-in, but was told to wait. When I politely asked how long, the staff member responded rudely and told me he would let me know. I ended up waiting around 20 minutes before going to pray. When I returned, the same staff member was free, so I approached him, but he told me to wait for another staff member who was busy with another guest, even though he was free and had already seen my booking. Eventually, I had to wait again before being checked in. Overall, the attitude and customer service were not professional or welcoming.

Ho soggiornato all'Odst Al Madinah Hotel dal 7 al 10 aprile 2025, pagando 1.078 AED per tre notti, prenotando online tramite Trip.com. Considerata la posizione, il prezzo è abbastanza conveniente, non proprio bassissimo, ma ne vale sicuramente la pena per quello che offre. L'ho prenotato solo un giorno prima del mio arrivo, ed era una delle opzioni più economiche disponibili in quella zona in quel momento. Ho pagato online e non è stato richiesto alcun deposito aggiuntivo, il che ha reso l'intera procedura di check-in davvero fluida. Al mio arrivo, c'era una lunga coda alla reception, ma un membro del personale se ne è accorto e ha aperto un altro sportello, chiamandomi e aiutandomi a effettuare rapidamente il check-in. Questo mi ha fatto un'ottima prima impressione. Il personale è stato generalmente gentile e disponibile, tranne un membro del personale del piccolo panificio nella hall: sembrava sempre di fretta e un po' maleducato, ma non è stato un grosso problema. La posizione è sicuramente uno degli aspetti migliori di questo hotel. La Moschea di Nabawi è raggiungibile in circa 10 minuti a piedi, o anche meno se si cammina velocemente. L'hotel si trova vicino a Fahad Road, dove si trovano il Madinah Frame e molti hotel rinomati. È anche vicino all'ingresso principale della moschea, quindi se si cammina con delle donne, è molto comodo: si può entrare direttamente senza dover fare la lunga deviazione per il cancello delle donne. La zona circostante è vivace e piena di vita, con negozi, supermercati, centri commerciali e un'atmosfera molto spirituale. Durante le preghiere, è bellissimo camminare insieme alla folla che si dirige verso la moschea. Non ho prenotato la camera con colazione, ma l'hotel offre cibo indonesiano. Se siete in camera, potete comporre il 1518 per collegarvi all'hotel successivo – credo si chiami Zowar Hotel – e ordinare. Ho provato a chiamarli un paio di volte, ma o nessuno ha risposto o mi hanno detto che la cucina era chiusa (probabilmente perché ho chiamato a tarda notte), quindi non ho potuto provare il loro cibo. Tuttavia, c'è un ottimo ristorante indonesiano nelle vicinanze, il Sunda Restaurant, che consiglio a chiunque cerchi sapori familiari. Nella hall dell'hotel c'è una piccola panetteria che vende torte, pane, caffè e tè, comoda per uno spuntino veloce o un drink, anche se il personale non è stato dei più cordiali. La camera in sé era eccellente: molto pulita, confortevole, con acqua calda a sufficienza, e non ho avuto problemi con nulla all'interno. Tuttavia, il corridoio esterno era un po' rumoroso, quindi se avete il sonno leggero, è un aspetto da tenere a mente. Una cosa da tenere a mente è che il personale delle pulizie tende a bussare e ad aprire la porta con la chiave se non c'è risposta: mi è successo una volta, quindi consiglio sempre di rispondere subito se qualcuno bussa. In conclusione, consiglio vivamente l'Odst Al Madinah Hotel a chi desidera soggiornare vicino alla Moschea di Masjid Nabawi ma cerca anche una soluzione economica. Offre un ottimo rapporto qualità-prezzo per la sua posizione, il comfort e il servizio, soprattutto rispetto ad altri hotel nella stessa zona.

There were several issues during my stay. First, the balcony glass door could not be closed properly. I am quite sure the hotel was already aware of this issue, as their technician came and fixed it immediately without checking or asking any questions. However, I had to call twice before someone finally came. Secondly, the service quality does not match the price paid. The breakfast area is also very small. It was almost fully occupied, and the tables were placed extremely close to each other, which made the dining experience uncomfortable. In addition, while I understand that hotels require guests to check out on time, the way it was handled felt more like constant rushing. I received a call at 12:15 and another call at 12:55 to remind me to check out. If check-out time is strictly enforced, I would expect the same level of urgency for check-in as well. Lastly, there was inconsistency regarding the check-in time. My Trip.com booking confirmation clearly stated a 2:00 PM check-in, but the hotel informed me that check-in was only available at 3:00 PM.

My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances. The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable. As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram. Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times. Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day. Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.

My stay was average overall. The hotel benefits from an excellent location and the convenience of free parking, which made getting around very easy. I would also like to commend the staff for their helpful attitude and good service. Whenever issues were raised, they responded promptly and did their best to address them. That said, the property would benefit from som9e renovation and maintenance. The room furnishings appeared dated, the mattress was no longer very comfortable, some of the lighting fixtures were not working, and the cable TV signal was inconsistent. The bathroom drainage could also be improved, as water tended to remain on the floor after use. While the hotel offers good value in terms of location and service, updating the rooms and facilities would greatly enhance the guest experience. I would be happy to stay here again if renovations are carried out in the future.

L'hotel è davvero lontano da Haram porta d'ingresso 307 è top 3 a 5 minuti a piedi ero con mio padre stavo nella piccola stanza e la doccia molto piccola la persona non accedere accogliente se non si vuole pagare caro è top I commenti che ho visto prima di prenotare mi hanno spaventato, ma sono andato tutto bene, lo faccio consiglio

Posizione eccellente e la vista sulla moschea del Profeta è insuperabile. Le camere sono un po' datate, anche la colazione era ok, ma il servizio è stato cordiale e accomodante.

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

The Pros: Unmatched Location & Heartwarming Service Dream Location for Female Pilgrims: The absolute biggest selling point. It is less than a 3 to 4-minute walk to the women’s prayer area, with Gates 329 and 330 being the absolute closest. Convenient Amenities Nearby: The Nusuk Center is right next door, and there is a children’s nursery within a 10-minute walk, making it incredibly convenient for families. Outstanding Housekeeping & Concierge: The service from the ground staff is exceptional. The Bangladeshi staff members are incredibly kind, sweet, and genuinely wonderful people who elevate the stay. Great Breakfast Experience: The breakfast team does a fantastic job. The live omelet station and the pancake/waffle station are definitive highlights. Abundant Dining Options: You are completely spoiled for choice. The hotel is literally opposite Hardee's, KFC, and Karak Express. Al Tazaj is nearby, alongside great cafes like Brew 92 for high-quality coffee. The Cons: Dated Infrastructure & Front Desk Friction Aging & Faulty Bathrooms: While the hotel looks grand from the outside, the interior infrastructure is noticeably old. Even after changing rooms twice, the bathrooms had major design and maintenance issues: Severe water leakage across the entire floor every time you shower (whether in a bathtub or regular shower setup), resulting in a constantly wet room. Cramped layout where the commode is practically at the brink of the bathroom door, leaving almost no space. Visible mold in the toilets. Unhelpful Reception Staff: The front desk team lacks friendliness and clear communication. Late Check-Out Hassles: Despite booking a guaranteed 6:00 PM late check-out via Trip.com, the hotel refused to fully honor it. It required tedious coordination with 3-4 different staff members just to get a slight extension past the standard 12:00 PM slot. Final Thoughts While Millennium hotels are generally convenient for airport access, the internal wear-and-tear here is tough to ignore. It remains a solid option solely for its proximity to the Holy Mosque, but at this premium price point, you can likely find newer, better-maintained properties in Madinah.

I recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable. One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene. The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay. The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience. Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel. I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.