Indonesia: hotel con internet nella provincia di Giava Occidentale

"Good hotel and many activities for kids. They have aviary so kids can enjoy. All was good only one concern, since the location nearby village, the air is polluted with smoke. We can smell the smoke all day long. Need hotel mgmt to talk with villagers to not fire their trash/garbage or etc"

"⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Mason Pine Hotel and it exceeded our expectations. Even before our arrival, the communication with the hotel team was excellent. They responded promptly to our requests and made us feel truly welcomed. Upon check-in, we were delighted to receive a complimentary room upgrade with a beautiful pool view. The room was also thoughtfully prepared with a personalized welcome message on the mirror, a delicious cake, and adorable elephant towel decorations. These small touches made our family feel very special. The facilities are outstanding, especially for families with children. Our little one had so much fun enjoying the swimming pool, trampoline, arcade games, and the various kids’ activities available throughout the hotel. We were also pleasantly surprised to find pickleball facilities, which added another enjoyable activity during our stay. The breakfast was delicious with plenty of choices, and the entire hotel was clean, comfortable, and well maintained. What impressed us the most was the genuine hospitality of every staff member. Everyone was warm, friendly, and always willing to help. They even kindly granted us a complimentary late check-out until 1 PM, which we truly appreciated. Thank you, Mason Pine Hotel, for creating such a memorable stay for our family. We will definitely return and highly recommend this hotel to anyone looking for a relaxing, fun, and family-friendly getaway near Bandung. This is not just a hotel stay—it was a memorable family experience that we will always cherish. One thing that pleasantly surprised me was how runner-friendly the location is. I started my morning with a 5K run from the hotel to the Bumi Hejo and IKEA Kota Baru Parahyangan area before returning to the hotel. The route was enjoyable, the morning atmosphere was fresh, and it was a perfect way to begin the day. This is definitely an added bonus for guests who enjoy running or morning walks. We’ve stayed at several hotels before, including a beachfront resort in Bali, but Mason Pine Hotel has become our favorite family staycation destination. It wasn’t just because of the facilities—it was the genuine hospitality, thoughtful attention to detail, and the complete family-friendly experience that truly made the difference. We left with wonderful memories and can’t wait to come back."

"Our stay at Gaia Bandung was truly exceptional, and the team deserves every bit of praise. From the moment we arrived, the service was outstanding. Whoever selected and trained the staff clearly knew exactly what they were doing. Everyone we encountered was warm, kind, genuinely welcoming and incredibly helpful. There was something particularly special about the smiles from the staff — they never felt routine or forced, but genuinely warm and sincere. We honestly felt like celebrities throughout our stay! 😊 The hotel itself is beautiful, stylish and very chic, while still managing to feel warm and welcoming. The food was excellent, with a wonderful variety of choices, so there was something for everyone. We also had a fantastic massage, which was another highlight of our stay. And then there was MonoMono. The restaurant was absolutely amazing, both in terms of the food and the experience. We received wonderful service from Ramdan, Roma, Hali and the entire team. They were knowledgeable, attentive and genuinely caring, while also knowing exactly when to be present and when to give us space. It made the whole dining experience feel very special. But what impressed us most was what happened when our stay unexpectedly took a difficult turn. When my husband ended up in hospital, the care and concern from the Gaia team went far beyond anything we could have expected from a hotel. The concierge team and the entire crew were incredibly helpful, and the duty manager and staff were checking on his condition every couple of hours. They genuinely cared about how he was doing and whether there was anything they could do to help. That kind of care cannot be taught from a service manual. It comes from people who genuinely care about their guests. Gaia gave us a beautiful stay, wonderful food, excellent service and an absolutely lovely environment — but most importantly, it gave us a team of people who made us feel looked after when we really needed it. A huge thank you to everyone at Gaia and MonoMono. Ramdan, Roma, Hali, the concierge team, the duty manager and every member of the staff who took care of us: you made a lasting impression on our family, and you deserve all the praise. ❤️ We would happily return to Gaia, and we will remember the people here long after we leave."

"I had a wonderful and relaxing stay at this resort. There was a small cockroach in the cabin, but it wasn't unexpected since the resort is nestled in a forest surrounded by nature. What I loved most was the cool weather, peaceful atmosphere, and beautiful natural surroundings. The campfire in the evening created a warm and memorable experience, while the BBQ was enjoyable and the jacuzzi was the perfect way to unwind after a long day. I also upgraded to the Golf View cabin (Cabins 1609 & 1611), and it was absolutely worth it. The view was beautiful, and there was a lovely chilling area near the lobby where we could relax at night. The breakfast was superb, offering a great variety of delicious food, and the staff were friendly, welcoming, and attentive throughout our stay. There are also plenty of nearby activities to enjoy, such as ATV rides, paintball, and other outdoor adventures, making the stay even more exciting. If you're looking to escape the busy city and enjoy fresh air, nature, and a peaceful glamping experience, this is definitely a fantastic place to stay. Despite the minor issue, I truly enjoyed every moment of my visit and would happily return again. Highly recommended for anyone who loves nature and glamping! ⭐⭐⭐⭐⭐"

"This is a hard one cause me and my girlfriend really like this place. But like some of the other 1-3 stars comments regarding the entrance and accessibility of it. Maybe the management could install more signs o along the roads. Or even send a tutorial on how to get there with photos (landmarks) or waza/Google maps links through WhatsApp. We would've appreciated if we were informed ahead of time about the additional entrance fee to enter kawah putih as well (we wasted another 1.30hours finding our way up). We really wanted to explore more of the area. But we're just too. Mentally tired to do so. Service wise... We booked the grand cabin with hot tub. Our room had no Light (literally, the lightbars are missing). We called the technician/receptionist, but it still took them 30mins to arrive... Oh about the hot tub area, we stayed in cabin 27 (basically we're at the most front part). Theres actually not much privacy if you want to enjoy sometime in the hot tub. The cabins behind you can see moreless everything...Maybe you could plant more trees for privacy😂. Room rating wise. It was actually really nice... It really has everything I need and more... Bed and blankets all were great... But again I just find it hard to enjoy after that long and confusing drive. Summary... I think it worth it to try least once. But ya'll really have to do a lot of research especially on how to get up there (In order to not waste money, energy and ESPECIALLY your time)."

"To get a good view, it is recommended to take an executive room. The other room, the view is not good, only overlooking the car park. It is recommended that Trip.com explain this in more detail so that as consumers, we can choose clearly according to our needs."

"SUPER CONSIGLIATO!!! È passato molto tempo dall'ultima volta che sono stato a Puncak, forse più di 15 anni, sono tornato di nuovo qui con i bambini e ho deciso di soggiornare al Royal Safari Garden, e questa è stata la scelta giusta. Posizione: molto strategica, con mini market, parco safari e punto ristoro. Servizi: completi!!! Non solo camere, ma mini zoo, spettacolo di uccelli, parco acquatico, colazione con animali, parco giochi, sala giochi e tanto altro. Servizio: tutti erano molto cordiali, a partire dalla sicurezza, alla reception, al concierge, al personale del ristorante, alla presenza in piscina, tutti erano molto bravi, cordiali e molto disponibili. Consiglio personale se potete fermarvi più di una notte perché non basterà pernottare, un hotel molto piacevole per una vacanza con la famiglia. Grazie Royal Safari e trip.com per questo piacevole soggiorno!!!"

"Very nice hotel located not far from exit toll ciawi. Building was clean and full of fun activities for childrenn"

"Hotel bello per soggiorni, buon servizio, buona posizione vicino al centro commerciale Risenda Park, molto bello e personale ausiliario 👍 Il pranzo è molto vario, tutto è delizioso, soprattutto il riso fritto e vari cibi fritti. Hotel amico dei bambini, molti giochi, campeggio all'aperto e una piscina divertente. Tornerà per soggiorno ⭐️⭐️⭐️⭐️⭐️"