Wowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
Il miglior hotel a Karuizawa! Servizio eccezionale e bellissimi alloggi che hanno reso la nostra esperienza davvero memorabile! La natura professionale e curativa del vostro personale è stata notevole, garantendo che ogni aspetto del nostro soggiorno si senta personalizzato e benvenuto.
Il design e la manutenzione dell'hotel sono anche lodevole. L'eleganza decorazione e le strutture ben mantenute hanno posto un perfetto contesto per la nostra romantica portata, migliorando il nostro piacere e comfort complessivi.
I very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
A wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip.
Good hotel at a really decent price point, the only thing is the location there is nothing much to do in Nakano itself but it is very close to the train station, and I think a lot of people staying there had cars. They have different style rooms, the first room I stayed in had a coffee table which I couldn't use for computer work, but then moved to a different room later which had a proper work table which was much better. Also has an onsen which was also nice. Breakfast buffet quite decent, would just request that more vegan options be available.
Super convenient next to JR Nagano station. Hotel check in was fast and they managed to lend me a sewing kit and a small screw driver for me to open my toy to change batteries. Breakfast selection wasn’t that great with as it had few muslim friendly options. Room was big. Laundry service had to be booked in advance and we didn’t know so couldn’t do our laundry. The TV had a screen to show the amount of time remaining for the laundry machines. There was a free water dispenser but only at hotel lobby. For convenience to train station and easy access to snow monkey bus, it was still an awesome experience for us.
Il personale dell'hotel è grande. Sono gentili e ospiti per aiutare i clienti. Abbiamo anche goduto della primavera calda. Vorremmo visitare di nuovo qui nel prossimo futuro.
CCraigoWowee!! What a hidden gem. This hotel was small but punched a knockout!! Pricey but you get what you’ve paid for and more! Hidden in Omachi this hotel offers those wanting to go to the ski parks of all with a complimentary shuttle bus. The staff were super friendly and service was so good!! The food was to die for as I recommend the buffet style for breakaways and dinner as it had everything! Private onsen with a private onsen for females which showed their privacy. Gym, kids play room and also indoor pool. The list goes on! Thank you so much!!
BBryce van de LaarFrom the moment you enter Kokuya Ryokan, be prepared to leave the real world behind and fully immerse yourself in the experience. You swap your shoes for slippers at the door and don’t see them again until you leave. You will receive a warm welcome from polite and gentle-mannered staff, get taken up to your beautiful room, and once you’ve changed into your traditional yukata, it’s time to let the relaxation begin. The multi-course dinner will probably be one of the best meals you’ve had in your life, with many unusual textures and flavors to try. The futons are comfortable, and your room is kept toasty warm. There are even skincare products to keep you pampered and moisturized between soaks in the onsen. Honestly, you won’t even need to open your suitcase while you’re there.
The staff will take you through all the logistics when you arrive, but there are some things that might be useful to know in advance.
- The ryokan sends a shuttle to Yudanaka station at about 15:00 to collect new arrivals, so time your journey to take advantage of this benefit.
- The ryokan also offers guests the opportunity to catch a shuttle to the Snow Monkey Park immediately after breakfast the next morning.
- After you leave the ryokan, they will take your luggage down to the coffee shop opposite the station, so you don’t need to worry about those logistics.
- Trains from Yudanaka back to Nagano leave at 12:30 and 15:30.
- The ryokan itself has several private onsens that you can reserve for a 45-minute slot. Because the onsens are on the property, you can go in with your partner or travel companions regardless of gender. It’s a boutique hotel, so you don’t have to worry about not getting access to all the onsens you want.
- The ryokan is on the main road of the Shibu Onsen town. The hotel will give you a key so you can wonder down the main road, visiting any of the public onsens you wish - however, with so many gorgeous and more private onsens in the hotel itself, you probably won’t have time or the desire for this.
- Also, there is a coffee machine in the room! (I was worried about having to survive without coffee, and this turned out to be an unfounded concern).
We had an incredible and totally indulgent time at Kokuya. Experiencing a traditional ryokan is a privilege that you should try at least once if you can. And adding the Snow Monkeys in give the trip a double purpose, making it that much more memorable. The only thing that would have made the trip better is if we had been allowed to linger longer over every course of our dinner.
UUtente ospiteIl miglior hotel a Karuizawa! Servizio eccezionale e bellissimi alloggi che hanno reso la nostra esperienza davvero memorabile! La natura professionale e curativa del vostro personale è stata notevole, garantendo che ogni aspetto del nostro soggiorno si senta personalizzato e benvenuto.
Il design e la manutenzione dell'hotel sono anche lodevole. L'eleganza decorazione e le strutture ben mantenute hanno posto un perfetto contesto per la nostra romantica portata, migliorando il nostro piacere e comfort complessivi.
UUtente ospiteMolto lontano dalla stazione, l'hotel stesso è nero e vecchio.La stanza è molto piccola.Ma il personale mi sente bene, posso scegliere di lavarsi i capelli e disturbare, e la colazione è deliziosa.Se pensi che sia solo un sonno, è molto economico, quindi non serve, ma non ripete.
AAdamI stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar.
Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully.
Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition.
Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons.
Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing.
Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.
JJosh2025La stanza era grande: grande, pulito, moderno. Solo quello che ci serviva dopo pochi giorni di piccole camere d'albergo giapponesi. Ma ci sorprendevamo che non c'era acqua disponibile per gli ospiti dell'albergo. Penso che l'acqua non sia il posto giusto per risparmiare denaro come hotel.
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
LLumI very recommend for this hotel best of all, free parking, wide room and the breakfast is the best of what I have before, i would forget and will come back to stay again.
GGood Day EverPosizione strategica nella zona urbana.
Camminare vicino alla stazione Nagano.
Camminare facilmente per ottenere cibo o persino shopping
Tutte le strutture messe nella zona di lobby, riempite ogni volta che è necessario facilmente.
Lo spazio della stanza non troppo grande o piccolo .... Buono ...
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