Stati Uniti d'America: hotel con parcheggio nella provincia di Georgia

Mi hanno addebitato 130 $ extra senza motivo, non ho acquistato o danneggiato nulla nell'hotel. Ho continuato a contattare l'hotel per quasi 2 mesi e nessuno mi ha detto perché mi è stato addebitato.

Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees

The only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30.

In generale amo l'hotel. Il letto è ok. Il colazione è stato eccellente! Quello che non mi piace è pagare $20 al giorno per il parcheggio e dover pagare $4.95 al giorno per il Wi-Fi.

房間不大，比較小！酒店整體環境還可以，不過原來預訂的兩個1.5米的雙床房三人入住，不知道為何要給我改成一張兩米的大床房，然後再給我加了一張活動的單人床，房間空間變成很擠很擠（三個人睡）！入住已經凌晨了，對此非常不理解！嚴重影響了我們和孩子的心情，導致沒有能夠好好休息！

Bel posto.

La mia permanenza, la signora Bridget, è stata sorprendente che mi abbia controllato presto. Il cibo era grande per pranzo e cena. La Brittany al bar era molto gentile e veloce, ha aiutato a ricordare la mia festa di compleanno. Grazie entrambe le signore

Il figlio tornò a casa e volò da Atlanta ad Amsterdam e aveva bisogno di pernottare ad Atlanta. A 10 minuti di auto dall'aeroporto, questa famiglia ha incontrato rivolte contro la discriminazione razziale negli Stati Uniti e coprifuoco in tutta la città. Anche l'autobus tra l'hotel e l'aeroporto si è fermato, il ristorante non era aperto, nemmeno la colazione! C'è un tubo del caffè che vende dei panini o qualcosa del genere. Per fortuna, solo una notte, riempiti a malapena lo stomaco, sbrigati e parti!

The location was a bit tricky to get to from the highway. But the staff was kind and very welcoming. Breakfast was good.