Pubblicata:24 giu 2024
Utente ospite
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Prezzo per notte da:22.733 JPY
Pubblicata:29 set 2024|Camera Standard (letto matrimoniale alla francese)
Utente ospiteMi sono preso per il fine settimana. La posizione di questo hotel era perfetta per decidere dove andare per il giorno. Ci sono molto da fare in zona, da bowling con un arcade, gioco morbido per bambini, e cinema. Una buona selezione di posti per cibo e bevande. La stazione ferroviaria non è troppo lontana e apre molti altri posti. Il personale dell'hotel è molto amichevole e utile. Essi forniscono raccomandazioni e aiutano a dire a ciò che si desidera / bisogno. Il personale di arrivo chiede anche che avresti un piano preferito. Stai qui 3 volte. Sicuramente consiglierei e restare di nuovo se necessario.
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Prezzo per notte da:8.472 JPY
Pubblicata:23 feb 2025|Camera Standard con 2 letti singoli
Utente anonimoL'edificio è imponente e meraviglioso. La camera è un po' datata, ma comunque ben tenuta. L'hotel è molto caldo e accogliente. Il giardino è mozzafiato. Ho apprezzato molto anche la spa, soprattutto la piccola piscina esterna con idromassaggio, davvero rinfrescante. Lo consiglierei vivamente ad amici e parenti.
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Prezzo per notte da:16.496 JPY
Pubblicata:16 mag 2024
ds999
arrived around 3pm and checked in at the bar as instructed I received a warm welcome and even had my case carried up the stairs (no lift). I was given room 3, a single which was more than adequate with large single bed (very comfy) separate bath tub and wc plus t & coffee- I was pleasantly surprised. The wall mounted tv worked efficiently, there was sufficient storage and hanging space for my two night needs & the t and milks were topped up as requested. brekky was adequate and I enjoyed my stay. The ten am check out was a bit of a problem on the second morning as my train wasn’t until noon (less than 5 minutes walk to the station). the bus to Stratford, Warwick and Coventry goes from round the corner and the town is 7 - 10 minutes walk across the river bridge and past the pump room. plenty of dining options. good value for money but more a boarding house than hotel. I would return
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Prezzo per notte da:7.248 JPY
Pubblicata:26 lug 2026|Singola
Utente ospiteI got to the hotel around 5 pm and there was no one at the reception. I went to the restaurant and a young gentleman said he can help me check in. At first he couldn't find my booking as I had done it through TRIPS.COM. He eventually found it I went to my room. The room had AC which worked fine. I had a good night sleep. In the morning I went to the restaurant for my breakfast and asked for vegetarian option. He asked if I would like vegetarian sausage and how many if so. I ordered two and also asked for oat milk which he kindly brought for me. I then went to the counter to get other vegetarian food (mushroom, tomato, baked beans, hash browns) and toast. I had a good breakfast with coffee and orange juice.
There was no credit card blocks and check out was just a drop of the card into a box on my exit.
Will recommend this hotel to anyone. Clean and functional.
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Prezzo per notte da:9.013 JPY
Pubblicata:20 feb 2025
manami_co2
Ho vissuto due giorni.Una società di noleggio vicino all'aeroporto di Heathrow può arrivare per più di un'ora.Cinque sterline al giorno.Questo è un buon posto per visitare Kotzwald.
Ho visto circa quattro dipendenti 々, ma tutti mi hanno accolto con entusiasmo.
La stanza è molto pulita e la dimensione è buona.L'acqua è molto pulita.Ci sono molti sedili, quindi penso che sia molto conveniente.Compreso il tovagliolo e il ventilatore.Sembra che dovresti chiedere il servizio pulito della stanza in anticipo al banco.Ho dimenticato di chiedere, poi ho solo chiesto di cambiare le tute, ma ha cambiato le tute immediatamente.
Credo sia meglio preparare la biancheria, lavare i capelli, guardiani, pacchetti dentali, eccetera in anticipo.
E'molto conveniente perché ci sono stazioni di benzina, ristoranti (Kendki, Starbuck caffè, ecc.) e supermercati vicino.
Grazie per la sua risposta educata.Se hai una possibilita', voglio andare di nuovo.
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Prezzo per notte da:5.718 JPY
Pubblicata:22 apr 2025|Camera Superior matrimoniale
Utente ospiteQuesto posto era incredibile, un bel posto tranquillo per catturare il respiro o camminare a Stratford-upon-Avon per godere dell'architettura e vedere la storia.
Vorremmo che ci fosse stato più tempo e, certamente, intendiamo tornare e approfondire.
Alloggio molto pulito, tempestivo e spazioso.
Le camere e l'hotel sono state dotate di un'ottima aria condizionata, con le tute e i bianchi di qualità eccellente.
Il servizio è stato eccellente in tutto il mondo e il personale è stato estremamente gentile e utile.
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Prezzo per notte da:13.437 JPY
Pubblicata:30 dic 2025
Showkat Ganie
The room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient.
Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable.
Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!
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Prezzo per notte da:4.471 JPY
Pubblicata:23 mag 2026
Utente ospiteWe did not eat, so cannot comment on it. The hotel was quite unusual, yet with charm in a ramshackle, real sense. It reminded me of backpacking in Asia, but staying in a nicer kind of place while doing so. The explanation for why soap disappeared from the hotel made no real sense, but as we can use the liquids it was okay... it seems an odd penny-pinching move to deny guests a simple small round disc of... 'Guest soap' during their stay. They do exist, I stay in hotels often. It's jarring not to give people soap, and overall I suggest that it is a negative cost saving given the potential loss of repeat business that such incongruences, as they build, can result in. A special thanks to the kind night receptionist.
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Prezzo per notte da:10.307 JPY
Pubblicata:26 dic 2025|Camera doppia accessibile
Utente ospiteÈ stato un hotel aperto, ma è stato un hotel aperto, e non è stato un hotel aperto, ma un hotel aperto, e non è stato un hotel aperto, ma un hotel aperto, e non è stato un hotel aperto. Inoltre, il colazione era un bel toccamento, con opzioni fresche che facevano sentire bene ogni mattina.
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Prezzo per notte da:10.637 JPY