Top hotel , a proximité de la plage , commerces, restaurants...
Top Accueil , rien a dire.
Excellent Petit déjeuner, très généreux, variés.
Isolation phonique entre les chambres médiocre.
Rooftop non accessible à tous , sauf aux membres ou chambres premium. Donc ne soyez pas séduit par les photos comme moi 😄
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
Con le camere disponibili, ci fu dato una stanza con vista su una parete e una scala di servizio. Questo rovinò l'impressione dell'hotel. Il personale della ricezione si rifiutò di cambiare la stanza e non erano amichevoli. Il colazione era buona.
L’hôtel est super sympa. Les chambres sont correctes. Le service de nettoyage impeccable. Le petit déjeuner masterclass. Premier hôtel où je vais où on sert du vin mousseux au petit déjeuner. Les produits sont frais. Le personnel très accueillant et compréhensif. Le petit plus c’est leur consigne à bagage pour ceux qui voyagent un peu plus tard.
Soggiorno molto piacevole all'hotel Alexandre Fira Congres. Posizione molto comoda se si deve prendere l'aereo, poiché è vicino all'aeroporto di Barcellona El Prat tramite autobus e metropolitana. Raggiungere il centro di Barcellona è molto semplice anche con la metropolitana. La camera era molto pulita e spaziosa, con 2 bottiglie d'acqua a disposizione, una smart TV e un Wi-Fi efficiente. Il check-in e il check-out sono molto semplici. Punti negativi: non ci sono negozi nelle vicinanze quindi è impossibile comprare cibo e il letto e i cuscini sono molto duri.
Il check-in si è svolto senza intoppi, l'addetto alla reception era gentile, il parcheggio era comodo e le bevande calde erano gratuite. L'hotel è lontano dal centro della città e dalle attrazioni. Lo scarico in camera era un po' difettoso e ce ne sono voluti diversi preme per interrompere il flusso dell'acqua.
Etablissementvregroupement tout ce que nous attendions. Emplacement à 2 pas de la plage, et de la petite rue commerçante. Les buffets étaient bien achalandés, et bon (petit bémol pour les desserts, étant des gourmands). Personnel agréable, souriant, et réactif. Nous sommes ravis de notre séjour
La struttura era molto pulita e la posizione era buona, quindi ho potuto trascorrere comodamente. È su un pendio, ma non può essere evitato a causa del terreno di Barcellona. Inoltre, volevamo rimanere qui quando siamo arrivati.
Hotel muy señorial, bonito, habitaciones y baño amplias. Piscina y Spa. Desayuno buffet muy completo y rico. Restaurante con menú, te dan la opción de que sí el día de salida, reservas un tratamiento o comida restaurante, te dejan la habitación hasta las 18,00. Una maravilla para poder aprovechar el día.
El hotel está correcto por el precio que tiene, pero podría mejorar algunas cosas como las siguientes:
1. Tener una nevera en la habitación.
2. Poner una papelera.
3. Arreglar el tema desayuno. Solo abren de 8 a 9.45h y hay unas colas de campeonato. No lo hemos podido aprovechar.
4. La salida a las 10h es muy temprana.
Molto buono
64 recensione
8,0/10
Prezzo da
212 AED
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8.1/10
Molto buono
UUtente ospiteOn arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.
Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.
The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week.
Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.
If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children).
All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.
UUtente ospiteA short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
UUtente ospitePersonalmente preferisco hotel più piccoli.
Sapevo che ci piacerebbe, come spesso beviamo o chiamamo al bar per colazione.
Il lato dell'hotel era a posto!
È bello avere un lungo tempo per colazione.8-12.
Fantastico servizio di pulizia.
Fantastico scelta per colazione.
Deve esserci qualcosa che si adatta a tutti.
Torneremo.
Grazie.
Bev e James.
UUtente ospiteLa posizione è perfetta nel quartiere gotico, si può camminare a La Rambla e molti negozi e ristoranti. La stanza è pulita e confortevole. La doccia in vetro è un po 'diversa, ma la scelta personale di quella. Molto buio nelle aree comuni. Buona colazione inclusa.
Il centro benessere è disponibile per doccia e riposo dopo l'uscita, mentre attendiamo il nostro volo notturno.
KKimmyg43I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
UUtente ospiteOne of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel.
And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.
JJorge Gómez DíazTodo correcto. El hotel bastante sencillo. Las habitaciones justitas para un 4 estrellas.
Es cierto que estás en el parque prácticamente.
La entrada y llegada a la recepción un poco lenta. Grandes grupos que dificultan el check in y únicamente 2 personas en recepción.
El acceso al parking estrecho y poco señalizado. El coste es de 18€ la noche, algo excesivo, pero las plazas son amplias
KKam Fat MickyExcellent location with all kinds of public transportation including metro, buses to airport and major points of interest in Barcelona. You may explore some good restaurants nearby.
UUtente ospiteL'hotel è in una buona posizione, vicino all'Ospedale della Croce di San Paolo. C'è una panetteria sulla sinistra quando esci, e Burger King e McDonald's sulla destra. Ci vogliono circa dieci minuti per raggiungere la Sagrada Familia. Se cammini per qualche minuto fino alla stazione della metropolitana, puoi prendere la metropolitana per arrivare alla Sagrada Familia in una fermata e alla Pedrera in tre fermate, a pochi passi da La Pedrera e Casa Batlló. Prendi la metropolitana fino alla stazione ferroviaria di Sens, a sei fermate, dove ci sono molti treni per Madrid e altre città. L'hotel non è troppo lontano dal Parco Güell, il che lo rende adatto come tappa turistica. L'hotel in sé ha strutture nella media, insonorizzazione un po' scarsa, niente bollitore né acqua gratuita, tuttavia vengono forniti spazzolini da denti e rasoi, e c'è un forno a microonde e un distributore automatico al primo piano. Anche il personale è relativamente cordiale. Le prime due foto rappresentano l'ingresso dell'hotel, e la terza foto è del St. Paul's Hospital dall'altra parte della strada, ora aperto come museo di architettura.
TTravel-HolicQuesta è stata l'esperienza più bella che abbia mai avuto in un hotel.
Anche prima dell'inizio del nostro viaggio, l'atmosfera vacanziera era già iniziata, 2 settimane prima del volo.
Una persona della reception del B&B di Sant Cugat, un'anima meravigliosa, una signora di nome Maria Faatemah, ci ha conquistati con le sue risposte rapide alle nostre domande e preoccupazioni. Più rispondevamo, più la nostra mente e il nostro cuore si sentivano a nostro agio.
Sempre educata e cortese, con un'educazione impeccabile e sempre pronta ad aiutarci con qualsiasi cosa le presentassimo.
Due settimane dopo, siamo stati accolti con il suo sorriso sincero e generoso e ha capito subito chi eravamo non appena ci ha visti avvicinarsi alla reception. È una persona in sintonia con se stessa e ha mostrato la sua compassione fin dall'inizio.
Ci ha servito come se fosse la guida e non ci ha fatto sentire a disagio, anche se non parlavamo molto spagnolo.
Ci ha accompagnato in camera e ci ha detto di sentirci liberi di chiederle qualsiasi cosa avessimo bisogno. Abbiamo avuto un piccolo problema con l'aria condizionata e in 10 minuti l'ha risolto assegnandoci una stanza in più finché l'addetto alla manutenzione non l'avesse riparata.
La seconda stanza era bellissima e ci ho dormito per 2 giorni: è stata un'esperienza fantastica.
Faatemah ci ha chiamato i taxi, ordinato da mangiare, tradotto dallo spagnolo all'inglese e ci ha persino guidato verso i migliori luoghi turistici. Sembrava davvero che avesse fatto più del previsto, senza costi aggiuntivi.
Persino i bambini dicevano di volerle comprare qualcosa come regalo di ringraziamento per il suo straordinario servizio e la sua splendida educazione.
Faatemah è stata incredibilmente professionale, compassionevole e ha offerto un servizio così impeccabile che ci siamo innamorati tutti della Spagna (Barcellona) e ci piacerebbe tornarci, solo per aver sperimentato di nuovo questo servizio.
Faatemah è molto più di una semplice addetta alla reception e vi auguro tutto il meglio per il futuro, spero che possiate crescere e diventare qualcosa di più grande e migliore e che anche altri siano abbastanza ricettivi da apprezzarvi. Grazie Maria Faatemah per essere stata un'ospite così meravigliosa e la tua ospitalità è davvero apprezzata.
Non vediamo l'ora di venirti a trovare presto.
Ti auguro una vita meravigliosa e non posso che augurarti il meglio in questa vita e nella prossima.
Cordiali saluti,
Amer Khan e famiglia
PeaceX
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