La colazione è nella media. Il pane tostato morbido sembra asciutto dopo essere stato lasciato fuori per molto tempo.
Il servizio è molto buono
Questa è stata la mia prima esperienza in un ostello della gioventù e mi sentivo come se tutti fossero così alienati che non ho chiacchierato affatto, ma è stato fantastico incontrare una ragazza che parlava inglese! Limoncello condiviso con me👍🏻delizioso
Quando atterri all'aeroporto, puoi prendere una fermata sulla IC1 fino alla stazione di Ginevra.
L'hotel è molto vicino alla stazione FFS di Ginevra, a poco più di un chilometro di distanza. C'è anche un supermercato Lidl a pochi passi dall'hotel (puoi mangiare e bere al supermercato a Ginevra per quei pochi giorni hhhh).
Puoi anche raggiungere il Lago di Ginevra e la sede delle Nazioni Unite a pochi passi nelle vicinanze (ricordati di effettuare la prenotazione con un mese di anticipo)
Ma perché c'è del personale maschile che pulisce il bagno delle donne? . Una volta entrai e vidi un uomo dentro. . . .
L'ambiente è buono, la stanza è abbastanza grande e il servizio della reception è molto buono. Sono andato nell'area relax per fumare una sigaretta e mi hanno offerto una tazza di caffè. Hanno comunicato con noi con molta pazienza e ci hanno fatto conoscere il percorso di viaggio.
We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped.
They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room.
When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was.
My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out.
I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review.
There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.
Management please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
The location is perfect. You can just walk to anywhere from the hotel. I like the water pressure for the bath. I don’t see anything wrong with this hotel other than it is slightly hot and the ac is not new.
We traveled from Geneva Airport, there is free shuttle service provided. Just wait outside the arrival exit, u can catch the shuttle bus.
It is very near to the airport yet not fair from the city centre. The hotel provides City pass to its guests who pay city tax, with the pass, we can take tram/bus/train within the Geneva City.
Our visit to Geneva this time is mainly to attend the Watches and Wonders even 2025, which the bus stop of the shuttle bus to Palexpo is just around the corner.
The hotel is new and clean, same as most of the Switzerland hotel, they don't provide slippers as shower cap, but shampoo, conditioner, body wash and lotion.
We bought the breakfast, it is not much variety but taste good, simple be nice.
E' il mio secondo soggiorno in questo hotel, ma la soddisfazione rimane. Ho avuto una camera tripla per un letto doppio di dimensioni decente. La camera originale dava un odore di sigarette fumando con finestre sigillate, ma l'ho cambiato subito. La seconda stanza era solo buona.
Anche il colazione era semplice ma buono.Il personale era gentile e utile.In generale, un'altra buona esperienza.
Sono stati tutti molto bravi, e ci hanno dato anche un biglietto per 2 giorni per prendere l'autobus urbano... Ma quando siamo andati alla reception e abbiamo detto che non c'erano le ciabatte, ci hanno detto che le ciabatte erano a pagamento, e non c'erano articoli da toeletta Li abbiamo portati noi stessi, ma vorremmo comunque avere un paio di pantofole Sì, dopotutto non possiamo andare a piedi nudi Per fortuna, quando abbiamo dovuto pagare per le pantofole, questa volta ci è stato detto era gratis... Tour di Ginevra, un giorno è poco, 2 giorni sono sufficienti
Very helpful staff, appreciate your kindness towards us when my daughter was ill and needed advice on where to seek medical care. Conveniently located next to train station and short walk to the quay.love the complimentary chocolate and drinks in the fridge. Nice room and spacious modern toilet.
Hotel molto vecchio, ci sono opzioni migliori. Proprio accanto alla stazione ferroviaria, puoi scegliere di prendere il treno.
Molto buono
162 recensione
8.6/10
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per night
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8.9/10
Molto buono
UUtente ospiteManagement please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
UUtente ospiteWe liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped.
They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room.
When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was.
My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out.
I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review.
There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.
BBaifaxingLa posizione dell'hotel può andare a piedi per la maggior parte delle attrazioni, ma per la prima volta, non ho 30 minuti per trovarlo, perché la sala hotel è al settimo piano (con ascensore), e sotto è un centro commerciale, ma non c'è chiaro segno dell'hotel lungo la strada (e la carta stradale), Non c'è spiegazione della descrizione di Trip.com.Una volta trovata, l'atteggiamento del personale di servizio dell'hotel è amichevole. L'ambiente del ristorante dell'hotel (la colazione è disponibile ogni giorno).L'hotel è vicino al lago di Ginevra, dove è possibile visitare il panorama del lago.
EEmmanuel HemmerléStavo per arrivare tardi la scorsa sera, quindi ho scritto all'hotel per chiedere il trasporto dall'aeroporto all'hotel, e mi hanno detto molto attentamente e proprio il servizio di navetta. Quando sono arrivato all'hotel, la persona di ufficio, un gentiluomo svizzero, era estremamente ospite, amichevole, autentico, dettagliato in buon senso, utile e professionale. Mi ha anche aiutato a prenotare un taxi per il giorno dopo. Che grande modo di accogliere un ospite. Molti impiegati di ufficio in tutto il mondo dovrebbero imparare da lui!
La stanza era molto bella, tutto bene, abbastanza grande, e aveva tutte le attrezzature.
Ottimo pranzo all'hotel: buona cucina.
Ho dovuto lasciare il mio bagaglio al concierge, e tutto è stato molto bene.
L'unico punto per il miglioramento: quando sono andato, ho chiesto a una signora al ricevimento, apparentemente svizzero, di aiutarmi a recuperare il mio bagaglio e a prenotare un taxi per me. L'ha fatto solo in modo freddo e lontano. Dovrebbe andare a trovare un altro lavoro in un'altra industria. Uno dove può continuare a essere inamichevole.
UUtente ospiteГостиница расположена в городке, находящемся недалеко от Женевы. Рядом железнодорожная станция и удобно съездить в Женеву или любой другой город Швейцарии. Рядом с отелем есть небольшая аллея, где очень много цветов.
UUtente ospiteGreat location, regular free shuttle to the airport (every 10/20mins depending on time of day).
You check in at the main hotel, which wasn’t especially clear, but I figured it out.
Great for a quick overnight stay before a flight
KKamalathaUn giorno prima sono andato a confermare il mio soggiorno con l'hotel. Non hanno trovato la mia prenotazione. Li ho mostrato la mia conferma sul mio telefono. Mi è stato detto che possono vedere il mio numero di conferma, ma non è stato effettuato alcun pagamento da trip.com. Mi assicurarono che questo era successo prima, e mi dissero di essere in un altro posto in attesa, mi assicurarono che non mi spazzarono la carta finché non si risolvesse la questione. Ho continuato a venire all'ufficio di fronte ogni volta e poi mi è stato detto che era stato risolto. Solo l'ultima notte mi è stato detto che dall'errore dell'indirizzo Trip.com. Nel frattempo l'hotel aveva sbattuto la mia carta. Non hanno rispettato le mie reazioni all'Hotel Montana Geneve e all'Hotel Montana Zurich, ma non c'era nessuna e-mail per scusarsi per il controllo e il ritardo nella gestione. Un giorno prima sono andato all'hotel per controllare, potrebbero aver partecipato a e non si sono impegnati a rispondere con fiducia a trip.com, perché ci sono stati incidenti precedenti in cui [ayment non è stato ricevuto.
Pensavo che il gruppo dell'Hotel Montana avrebbe potuto gestire meglio questo problema.
UUtente anonimoLa colazione è nella media. Il pane tostato morbido sembra asciutto dopo essere stato lasciato fuori per molto tempo.
Il servizio è molto buono
Questa è stata la mia prima esperienza in un ostello della gioventù e mi sentivo come se tutti fossero così alienati che non ho chiacchierato affatto, ma è stato fantastico incontrare una ragazza che parlava inglese! Limoncello condiviso con me👍🏻delizioso
Quando atterri all'aeroporto, puoi prendere una fermata sulla IC1 fino alla stazione di Ginevra.
L'hotel è molto vicino alla stazione FFS di Ginevra, a poco più di un chilometro di distanza. C'è anche un supermercato Lidl a pochi passi dall'hotel (puoi mangiare e bere al supermercato a Ginevra per quei pochi giorni hhhh).
Puoi anche raggiungere il Lago di Ginevra e la sede delle Nazioni Unite a pochi passi nelle vicinanze (ricordati di effettuare la prenotazione con un mese di anticipo)
Ma perché c'è del personale maschile che pulisce il bagno delle donne? . Una volta entrai e vidi un uomo dentro. . . .
UUtente ospiteOttimo hotel. Buona posizione a pochi minuti dal centro ottimamente collegata con la linea D che si ferma proprio di fronte l’hotel. Attaccato allo stadio di Ginevra e al centro commerciale. Camere spaziose, luminose, funzionali e pulite. Personale cortese e disponibile.
NNurzakiah HanimLa posizione è molto conveniente e accessibile. È a 1 minuto a piedi dalla stazione ferroviaria e 2 fermate dalla stazione Cornavin.
Il personale era sempre amichevole e accessibile. Anche se non ho detto che sarebbe il mio compleanno, mi hanno preparato una piccola ricchezza nel mio secondo giorno di soggiorno. Grazie veramente!
L'hotel e la camera sono puliti. Molto piacevole agli occhi.
La stanza è stata dotata di un socket universale che è stato utile dal momento che il mio bagaglio è stato ritardato e non ho un adattatore di viaggio con me.
In tutto, ho avuto un soggiorno molto piacevole.
Grazie N’vy!
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