Australia: hotel con servizio colazione nella provincia di Australia Meridionale

Great restaurant and front-of-house staff, but weekend noise control needs urgent attention I have stayed here many times, and usually, my stay is amazing, really comfortable, and very quiet. On the positive side, the food in the restaurant is always great quality, consistent, and comes with really nice service. They also have a great selection of beers and wines. The reception team on this occasion was also incredibly helpful; I needed to extend my trip by two days on top of my initial booking and had to use a separate website to do it. The staff were great at rearranging things so I didn't have to move rooms, which I really appreciated. They even moved me away from the elevators into a quiet room for my first night. Unfortunately, the rest of the weekend was a complete disaster for noise, starting on Saturday evening. Around 6:00 PM, when I just wanted a peaceful, stress-free night, a woman in the room directly across from me started loudly screeching and singing opera. I have never experienced anything like this in a hotel before. I called reception to report it, but they just gave a casual, ”Oh okay, we'll see what we can do.” It only got worse from there. On Friday night, I had already arrived back to find a distressed elderly lady because her neighbor was screaming and shouting. I had to politely knock on the door myself to ask them to keep it down. Then Saturday night was the worst of it with people coming back from nights out. I was woken up six or seven times on Saturday night alone by loud, noisy people and the constant slamming of doors. The doors don't have automatic soft-close hinges, but you don't need to slam them for them to shut. Because there is no visible overnight security or manager on-site, you are left to deal with the chaos. It feels like the hotel might be taking in more disruptive customers lately, perhaps due to lowered rates. I strongly recommend that management place professional notices in the rooms asking guests to be considerate, keep noise levels down, and refrain from slamming the doors. To top it off, Sunday morning offered no relief. Well before 9:00 AM, I was awoken by housekeeping trolleys and the loud clinking of crockery and cutlery all the way up the corridors. Then, at 9:58 AM, while I was almost ready to leave, there was a sharp knock on my door. The housekeeping lady asked, ”Ma'am, are you checking out today?” While she was polite enough, the interruption was incredibly abrupt, unprofessional, and poorly timed right before check-out. I’ve never experienced housekeeping being this noisy or pushy here before, nor have I ever encountered such disruptive customer behavior. I couldn't even get a little sleep-in before a long drive home. I usually stay mid-week, so perhaps weekends are just a different story, but the total lack of peace made for a horrendous experience. The food and front-of-house staff are great, but management desperately needs to address weekend noise controls, overnight oversight, and housekeeping protocols.

Mi piaceva l'hotel! E 'nuovo, molto bello, e le camere sono moderne, belle e molto pulite. Le strutture sono anche bellissime. Ha parcheggio sotterraneo. Il colazione era anche davvero buono, e il prezzo era ragionevole. In generale, è stata una grande esperienza e rimarrei certamente lì, ma anche noi siamo stati molto felici del prezzo, soprattutto per un hotel di nuova qualità.

The hotel itself was fantastic—clean, comfortable, and the staff were friendly and professional. I really enjoyed my stay inside the property. However, the surrounding area was quite noisy on the weekend nights. There were many drunk people around, shouting and making a lot of noise, which affected the overall experience, especially when trying to rest. If you’re planning to stay here, I’d recommend requesting a quieter room or being prepared for some weekend nightlife noise.

My stay at Peppers was fantastic. The hotel is clean, beautiful, and very comfortable, with a great location. Housekeeping was outstanding and kept everything spotless. My expectations were definitely met with the room. Only two small negatives: the restaurant downstairs is extremely overpriced, and when I called 40 minutes before check-in to see if I could get my parking pass early, I was told no — I’d need to buy a normal ticket and then the pass at check-in, which felt inconvenient. Overall, I was really happy and would definitely stay here

Very happy with the service regarding my order for additional services - eg surprise flowers and a birthday cake. All was very well communicated and the execution was exceptional - was a lovely surprise for my partner. Breakfast was also delicious. Thank you Grand for making our stay truely memorable.

It was a good stay. The room is spacious and exceptionally clean. Their amenities are above average. The hotel is quite new and I hope they can maintain the cleanliness in the next few years. In terms of customer service, I think they can do better if they want to live up the name as “luxury escape” in Murray Bridge. The room is quite hot for us and adjusting it manually is prohibited as the A/C can only go down to 20 degrees celsius “auto”. We kept asking the front desk to make our room a bit cooler. Some staff are tremendously helpful but some of them don’t know how to operate it in their end. One staff even promised to ask for assistance from their colleagues but they never did and nothing happened. The view in our room is impressive but the sliding glass doors are quite dirty which defeats the purpose why we paid extra dollars to have a nice view. The cleaner said that they have a professional cleaner who does it twice a year only. In the lounge bar, we decided to have a coffee after we checked out and were fortunate to enjoy live music every last Sunday of the month. The waiter promptly delivered our orders to our table. However, no napkins provided and he even spilled the coffee in our table and didn’t even bother to say anything or even clean it. The breakfast buffet was depressing, we had to eat exactly the same thing during our entire stay. For me, luxury experience is all about the small details, and they would benefit from improving on the small details that they may have overlooked in their service. Overall, I would still recommend it to others and happy to stay again in the future.

Excellent value, lovely choice and quality for breakfast, room had excellent views of the lakes and nice balcony to watch the sun sets and rises. Gym facilities pool and spa all excellent for the price of this hotel. Service was amazing nothing too much trouble definitely would be happy to rebook  Only minor point bed was very soft and moves away from the wall but that could just be the room we had :)

Grande posizione, grande personale. Ma niente di strano, non mi sentivo un po' invecchiato nelle camere. Anche le strutture, mini bar, servizio in camera erano molto basilari. Le camere con bagno dovrebbero avere sali da bagno. So che stanno pianificando l'apertura di una sauna/vapore/condensatore, che renderà certamente più piacevole il soggiorno. Buona, ma solo poco invecchiato oggi con tutti gli hotel intorno. Passerò molto tempo in hotel, viaggiando per lavoro e piacere, e apprezzo quando le camere di hotel hanno buona qualità del tè, migliori snack che solo crisp e cioccolato, bellissimi bagni, ecc. Per me è stato superato.

[Nome dell'hotel] Holiday Inn [Totale rating - 4.5.] Data del soggiorno:[3-7 agosto 26] Lunghezza del soggiorno:[numero] 4 Tipo di camera:[Re standard] [Aspetto positivo specifico - ”Purezza impecabile”

This hotel has an absolutely excellent location. It is very close to the airport bus stop, making the trip to the airport incredibly convenient. Since the hotel opened in 2004, the overall facilities are a bit dated, but everything is well-maintained and in good working order. A nice bonus is that the bathroom is very spacious.