Giappone: hotel con bar nella provincia di Prefettura di Hyōgo

Communication with the hotel before arriving in Japan was nearly impossible. Once you are in Japan, if you use a local phone to call the hotel, they can provide information about where they can pick you up if you are traveling by bus. Apart from that, the service and facilities were excellent. The hotel provided a mobile phone that you could use to call them for pick-up at any time and from any location in the Nijigen no Mori area. Breakfast and dinner were delicious.

Overall, our stay was good, especially the location. The room is a bit old but still well maintained. However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude. He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further. We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter. What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere. We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.

Grande resort w amazing spring, un soggiorno gratuito w flusso gratuito di bevande e snacks. Nota che non ci sono negozi o ristoranti convenienti vicino, l'unica opzione è il ristorante buffet dell'hotel che costa quasi 9 mila yen per pac. Meglio portare dei biscotti e del cibo.

Very nice Japanese hotel with good service and facilities (public hot spring bath where women and men are separate and several private hot spring baths that I recommend to book in advance). We also had an amazing massage in the hotel spa. The down side would be that the hotel doesn't offer western beds (only Japansese futons) and that the personnel doesn't speak very good English (but are very nice and are trying their best to help)

Food was great and Eri-san was very friendly and helpful. The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly. Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat. The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures. Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.

General impression: This is a super decent house with an excellent view of the kinosaki village. You could feel the management put lots of efforts to maintain the best comfort of every guest and the whole team operated under warm & effective process. While we are having breakfast or dinner in the dining area, their staff make a very efficient turn to change our yukata, towels, bottles of water, making up mattress on our room.That impressed us so much! Onsen quality: The onsen inside the house is well managed and run until mid night. We can go outside with the free pass of public onsens, but we also enjoy ourselves in the in-house onsen because of more accessories provided there. You can feel the onsen owner care about guests more than the public onsens outside. Dining experience: We enjoyed the half board experience for 2 nights, especially the 2nd night with the tajima beef sukiyaki. The flavors & taste feed us well. Though breakfast is a bit simple, but we could make up some room in our stomach to enjoy snacks or ice-cream in the village. My friend & I would definitely give 5 star rating to Yamamotoya, and will recommend our friends to visit you again.

Nice hotel but need renovation or refurbishment. Hotel was located near to the port, view from our room was fantastic. The breakfast was very nice, they even serve beef burger and fresh orange juice. Lobby lift area has a very good smell. Hotel has private car park with a rate of 1700 yen per day if not mistaken.

The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience. The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight. The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.

*리뷰이벤트 후기 이런 거 아님, 여기는 내가 시간을 들여서라도 리뷰해준다 마인드로 작성 중 어머니 데리고 효도 여행으로 좋은 료칸 찾아보다가 갔는데 방은 끝내주게 좋고 일하시는 분들이 정말 너무너무 친절하게 극빈 대접을 해주시고 욕탕은 대욕탕과 야외탕 이렇게 2개로 나뉘어 지는데 탕도 넓고 야외탕은 시원해서 오래 즐기기 좋았고 특히 석식이 미치게 맛있었다. 리뷰 사진에는 제 최애였던 고배규 구이만 올렸지만 10가지 정도 코스가 계속 밀려들어오는데 야채 러버 어머니와 고기 러버 아들이 모두 만족했던 환상적인 코스였습니다. 일반 숙박이랑 별 차이 안 나니까 조식, 석식 무조건 추가하세요.

We stayed in Arima to experience the gold Onsen. The rooms were fantastic, I absolutely loved the shower in the room. The tatami mattress beds were well cushioned. Though the rooms were a bit small. The table area and sleeping area were the same. During meal times the staff would enter the rooms to convert the table area to bed area vice Versa. From Osaka it was an approx 45 mins train ride and the airport shuttle was very fast. The good thing about using trip.com was that I could utilise the free internet call to call for hotel shuttle