Regno Unito: hotel con bar nella provincia di Lancashire

Ho soggiornato in questo hotel per una notte, era molto più bello di altri hotel della zona, ma al nostro arrivo c'era molta gente in piedi fuori dall'ingresso principale a fumare e sputare sul pavimento. Il check-in è stato abbastanza semplice e abbiamo trovato la nostra camera, che era spaziosa a sufficienza, anche se il letto era duro. Volevo mangiare qualcosa, ma l'hotel era troppo caro: 6 sterline per una zuppa! Alla fine siamo usciti per mangiare, siamo tornati a letto e siamo stati svegliati da gruppi di persone chiassose che tornavano presto da una serata fuori tra le 02:20 e le 03:30. Siamo scesi per la colazione la mattina, che era buona, con salsiccia, uova e pancetta, ma tutto ben fornito e caldo. L'unica pecca è che alcune persone non hanno il controllo sui propri figli: i bambini piccoli che correvano in giro hanno fatto cadere un vassoio dalle mani di un'altra donna e hanno rotto tutto per terra.

We have stayed several times at the imperial, this time we upgraded to a double bed suite with sea view at a cost of £160 on a two night stay. Sadly the suite (Churchill Suite) didn’t meet expectations. In very urgent need of repair and decoration, windows in lounge area filled with silicone with huge gaps and letting cold in. Supposed to be able to open but all siliconed together. The quadrant shower leaked onto the floor from the tray and waste. We removed the wast cap to see if that helped, sadly it just revealed a disgusting black gunge inside the waste that had not been cleaned for a long time. Didn’t use the drawers in the bedroom, not clean. General cleanliness will be difficult to achieve due to the delapadated state of the suite as a whole including fixtures and fittings. I think Mr Churchill who resides in many picture forms on the walls within the suite would be most upset with the conditions. Even the window drapes had fittings missing making it difficult to close curtains. On a positive note, the breakfast is excellent, I hope that things can be improved at the imperial and we will hope to hear about any planned updates to this 4**** hotel so that once again we can enjoy a break there?

Was there for 5 days with my partner and was our first time at Blackpool the staff and owner was really nice despite decorating and there lift not working you wouldn't have known by how professional they are 😊 Was a mix up with rooms at first but got quickly resolved 😊 Will be back again

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

Abbiamo prenotato due camere. Uno era con genitori anziani! La stanza data era una passeggiata equa e era molto lontana dalla zona di accoglienza senza alcuna assistenza solo verbale. Sarebbe stato bello avere avuto qualche assistenza dal personale. Quando siamo arrivati in camera, il buco di gomma era bloccato, così ho chiesto la ricezione per farla riparare, non è successo! Interrogato il personale di ricezione e ha mentito e ha detto che aveva riparato la manutenzione quando nessuno è venuto a guardarla! This is not the service we expected from ‘Mercure’ standard. Leggendoci sopra il bagno per spruzzare i denti e ogni volta che abbiamo dovuto lavarci le mani dopo aver usato il bagno, abbiamo dovuto usare il bagno. Non sono sicuro di leggere da nessuna parte, ma per usare le strutture di nuoto gli adulti devono pagare 10 sterline.

Was fine up until me and my partner came back from a gig, around 22:45, and found ourselves fully locked out for a good 20 minutes, had to have the security officer from next door to call the worker at the President to open the door. Nothing, not so much as an apology, for leaving us out in the cold.

Great pub to stay at. Comfortable rooms great shower/bath. Good offering excellent and innovative don't miss specials board. Breakfast was good value choose the £15 option better vfm. We are both coeliac and this inn has a great GF menu. Staff are great very friendly and helpful. Recommemded.

如果是為了pleasure Beach遊樂園而來，這個酒店還是挺方便的，但是離黑池鎮中心有點距離，會產生額外的交通成本。同時我對酒店的衞生和服務態度極其不滿，但我打開剛打掃好的房間，看到的是這樣的場景，雖然安排了人來重新做衞生間衞生，但沒有就此提供任何補償。

It was great experience stay at hilton. Great customer service nice and clean rooms nd grat locatin. Breakfast was really good. Definitely visit again.