Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
Отличное расположение, в центре, сервис потрясающий, завтраки отличные, номера комфортные, хотя местами уже видно, что отель не совсем свежий, но в все же в целом впечатление приятное. Однозначно советую забронировать!
Un servizio molto ampio e professionale. Struttura fantastica e ambiente molto amichevole. Comprende una piscina al tetto, spa e ginnastica. La posizione è molto vicina alla spiaggia. Molto pulito. Ottimo. L'amore con la mia famiglia.
I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
Conveniently located in Cox's Bazar, Ocean Paradise Hotel & Resorts is a great base from which to explore this vibrant city. The city center is merely 00.00 Km away and the airport can be reached within 15 minutes. Also within easy reach are 100 Feet Buddha.
Ocean Paradise Hotel & Resorts offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, fitness center, sauna, outdoor pool, indoor pool. Whatever your reason for visiting Cox's Bazar, the Ocean Paradise Hotel & Resorts is the perfect venue for an exhilarating and exciting break away.
The rooms were spacious, but unfortunately, we were assigned a twin bed room despite booking a king bed room, and the hotel was unable to accommodate our request due to being fully booked.
The hotel's location and amenities were satisfactory, meeting our expectations. However, we encountered significant difficulties in communicating with the hotel staff via phone, as the provided contact numbers were not being answered. After numerous attempts, including contacting them through alternative numbers listed on their Facebook page, we were eventually able to schedule the complimentary airport pickup service.
**Please note that foreign guests may face additional challenges in reaching the hotel staff.**
UUtente ospiteApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
MMamurThe rooms were spacious, but unfortunately, we were assigned a twin bed room despite booking a king bed room, and the hotel was unable to accommodate our request due to being fully booked.
The hotel's location and amenities were satisfactory, meeting our expectations. However, we encountered significant difficulties in communicating with the hotel staff via phone, as the provided contact numbers were not being answered. After numerous attempts, including contacting them through alternative numbers listed on their Facebook page, we were eventually able to schedule the complimentary airport pickup service.
**Please note that foreign guests may face additional challenges in reaching the hotel staff.**
UUtente ospiteОтличное расположение, в центре, сервис потрясающий, завтраки отличные, номера комфортные, хотя местами уже видно, что отель не совсем свежий, но в все же в целом впечатление приятное. Однозначно советую забронировать!
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