Cile: hotel con spa nella provincia di Regione Metropolitana di Santiago

The location is very convenient, just about a five-minute drive from the airport, and there’s a free shuttle service as well. Breakfast had a great variety and the staff were very flexible and accommodating. The room cleaning wasn’t perfect, but that’s part of the charm in Latin America. They responded quickly to all my detailed questions, including the advance shuttle reservation.

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Molto comodo, c'è colazione sotto, l'ambiente è buono e vicino è sicuro.C'è un grande centro commerciale accanto a lui, che può andare a fare la strada.Questa è una zona molto sicura.Il viaggio è anche molto conveniente

It is a nice and clean hotel. We are very impressed with the clean and the comfort and it’s in good location very convenient to go to shopping center and have a nice restaurants around. It’s highly recommend to stay in this hotel.

Great room and beds and enjoyed breakfast.  But the shuttle instructions were very confusing- it’s quite a walk from outside airport where other services do pick up, and hard to find spot as it’s in the middle of the car park, but well inside the building which made no sense. I waited closer to entrance of car park and once realised it was not coming, had to pay for a taxi which cost $25USD. This was annoying as I booked expecting an easy transit and Aldi because I wasted time and energy after a long flight.

Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.

Ho usato il letto speciale del club.E'molto bello usare il letto del club.Nella sala da letto del club, godiamo del cibo e bevande deliziose in spazio aperto.Pesce, piatti di carne, sandwich, panetteria, dolci e salate sono grandi. Durante il mio soggiorno, ho ricevuto varie suggerimenti dal ministero del Gibi del club, e ho goduto il viaggio di viaggiare in città e di birra.La stanza è pulita e confortevole, abbastanza grande da rilassarsi.Il personale dell'hotel è molto amichevole.Voglio usarla di nuovo.