Hotel a 3 stelle in Luzon Centrale, Filippine

All was great in this hotel except for the delay in check-in. But we do appreciate that they offered a late check-out in lieu of the delay. Saturday night stay 3/4 Room in GF request was provided Fire dance was entertaining Naya Bar's food and live band was big ✅️ Amenities Room - no bar soap and slippers; rest is OK Faciities - kayak, life vest, inflatable, and many more Wave pool - 15mins only in the morning; rest is afternoon Breakfast - Asian buffet choices only Check out - Smoother than check in Special thanks to receptionist KC for allowing us to print our concert ticket. 💯✌️

very relaxing worth it ang pric

The hotel is quite new and has modern look and feel.  They have ample parking for guests and have reserved slots for Accor members. The room is clean and spacious and has modern furnitures and fixtures.  They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel. I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced. The hotel is just opposite the Harbor Point mall and nearby restaurants. What I like most are the warm and friendly staff who are always smiling and make you feel at home. However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement: 1. AC control installed in the room is not working so requested for a remote control.  Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature. 2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator.  Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us.  Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff.  So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired. 3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms.  Tried sending a message but no quick reply.  So just called the number and got an apology and feedback.  Maybe they should assign someone to monitor the messages so they can respond quickly to guests. 4.  We were having breakfast at our room when there was a brownout.  No back up generator so we were in dark for about 10-20 minutes.  Also no emergency lights in the room so we had to open the curtains to get natural light.  We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted.  Thank you. Hope the hotel can complete all unfinished work and level up soon. Thank you to the staff for a wonderful short stay.

We had an amazing 3 days and 2 nights stay at the hotel. The room was clean, comfortable, and well-maintained, and the staff were very accommodating and friendly throughout our stay. The amenities were excellent, and the overall atmosphere was relaxing and enjoyable. We truly appreciated the great service and hospitality. Highly recommended, and we would definitely love to come back again!

I had an amazing experience with SureStay Studio by Best Western Clarkview. I was looking for a special place where I could treat my wife and 3y/o son for Valentine’s Day. I’m currently working abroad, so I wanted to make the celebration extra meaningful even if I couldn’t be there with them. I messaged the property two weeks in advance with a special request a bouquet of flowers for my wife and Kinder Joy chocolates for my son. I knew this was beyond their usual scope, but they gladly assisted me. I sent the funds via GCash, and they took care of everything. I also requested if they could print a personal letter for my wife. I forwarded my message to them, and without hesitation, they printed it beautifully and included it in the bouquet of flowers. That extra effort truly meant so much to me. I would also like to mention that the bouquet in the photo (price list probably from their partner) they initially sent didn’t look very impressive but in actual, it was beautifully arranged and looked classy and expensive. My wife was really impressed! 😁 What truly touched my heart was that they went above and beyond my request. They prepared the room with a romantic setup, complete with petals and candles something I didn’t even expect. My wife was so amazed and happy. When they arrived, they were greeted warmly and with genuine excitement by the staff. The team was very responsive and accommodating from the beginning until the day of the surprise. Their effort, sincerity, and attention to detail made this celebration unforgettable for my family. The place itself is cozy, clean, and well equipped with a rice cooker, water heater, induction cooker, refrigerator, a very spacious bathroom, dining area, and even an indoor pool for both adults and kids. I highly recommend this place not just for a comfortable stay, but especially if you’re celebrating a special occasion. They truly care about their guests and make every effort to create beautiful memories. Thank you so much for helping me make my wife feel loved despite the distance. ❤️

I had a very pleasant stay at Ritz Hotel Angeles and overall, I was satisfied with the experience. From the moment I arrived, the staff were welcoming, accommodating, and responsive to requests. They were easy to approach whenever I needed assistance, which made the stay much more convenient and comfortable. The room was clean, comfortable, and well maintained. It provided a relaxing place to rest after a long day, and the overall atmosphere of the hotel was peaceful and pleasant. I also appreciated that the room had the essential amenities needed for a comfortable stay. Housekeeping and hotel staff were attentive, and any requests or concerns were handled efficiently. One of the things I appreciated most was the hotel’s convenient location in Angeles City. It was easy to get around the area, and transportation was readily available whenever needed. This made the hotel particularly convenient for business travelers, as well as guests who may have meetings, appointments, or other activities around Angeles and Clark. There are also various establishments within the surrounding area, making it easy to find dining and other necessities. The staff contributed greatly to the positive experience. They were courteous, professional, and willing to assist whenever needed. Good customer service can make a big difference during a hotel stay, and I appreciated how approachable and helpful the team was throughout my visit. The hotel also offers good value for its location and overall service. It is a practical choice for travelers looking for a comfortable and accessible place to stay in Angeles City without unnecessary complications. Overall, I had a smooth and enjoyable experience at Ritz Hotel Angeles. The combination of accommodating staff, comfortable rooms, convenient location, and easy access to transportation made the stay worthwhile. I would consider staying here again on a future visit to Angeles City and would recommend it to both business and leisure travelers looking for a convenient and comfortable accommodation option.

We had a very enjoyable stay at the resort overall. The service (4/5) was commendable—staff were friendly, accommodating, and always willing to assist with our needs. There were just a few minor delays during peak times, but nothing that significantly affected our experience. The facilities (4/5) were maintained and offered a relaxing atmosphere. The amenities were enjoyable and suitable for both leisure and family time. A few areas could benefit from slight upgrades or more attention to detail, but everything was clean and functional. Overall, it was a pleasant and memorable experience, and we would definitely consider coming back for another stay.

Ho ottenuto un upgrade gratuito della camera, il che è stato fantastico! La camera è spaziosa e pulita. Inoltre, è vicino al SM City Clark, il che lo rende comodo e facile da raggiungere. Nel complesso, ho trascorso una buona notte.

Staff are kind and considerate.The food at the restaurant are good too and we enjoyed the jet ski and banana boat.Both swimming pools,they call it salt water and the other is fresh water are both warm water.The sea is warm and clean aswell so enjoyed to the max.

As a Kapampangan, I really enjoyed their food - it was delicious! The only issue was that the Clam Chowder became salty once it got cold, so it’s definitely something you need to consume while it’s hot. The lobby was fine, and the guards were accommodating. Some of the lobby staff were friendly, but others were not. Another issue was the foul odor coming from the toilet. I had to keep the exhaust running and leave the bathroom door open just to get rid of the smell. I specifically requested a quiet room, but they placed me at the far end near an area that was under construction, which was also where the workers stayed during their breaks. Additionally, I had to ask housekeeping to replace the duvet on my first day because it had visible dirt on it. On my second day, a new family checked in and it seemed like they were looking for their relative’s room. They didn’t knock; they tried to open my door right away. I called the front desk to report the incident, and they said they would inform the guard, but no action was taken. The second incident involved the same group-they were noisy in the hallway. I had to politely ask one of them myself to lower their voices. Since the rooms aren’t soundproof, I think the hotel may also be lacking clear house rules regarding noise. I gave an “okay” rating since it’s a 3-star hotel and I knew I shouldn’t expect too much, but the noise really ruined the experience.