Hotel a 3 stelle in Hokkaidō, Giappone

Kudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.

My Stay at Fairfield by Marriott Hokkaido Naganuma – A Pleasant Surprise in Hokkaido The Fairfield by Marriott Hokkaido Naganuma was one of the most unexpectedly comfortable stops during my recent self-drive trip around Hokkaido. Located in the peaceful town of Naganuma, it’s about a 30-minute drive from New Chitose Airport and roughly one hour from central Sapporo. While it’s far from the bustling city center, that distance is exactly what gives the place its rare sense of tranquility. When I arrived at the parking lot in the middle of winter, my car was covered in snow. Before I could even grab a shovel, a staff member came over with a friendly smile and quickly cleared the snow off the vehicle for me. The service was warm, efficient, and genuinely thoughtful—it made the whole check-in experience feel smooth and welcoming right from the start. The room impressed me immediately with its generous size. Compared to many typical Japanese business hotels, the space here feels noticeably roomy. I could easily open my large suitcase fully and organize everything without everything feeling cramped. The bed was comfortable, and the large windows offered an open view of the surrounding fields (a pure white snowscape in winter), which made the stay very relaxing. Cleanliness is another standout feature. The entire hotel was impeccably maintained—floors, bathroom, bedding, everything spotless. There wasn’t the slightest odd smell in the air, and I slept very soundly every night. The surroundings are extremely quiet. At night you hear almost no traffic or human sounds—just the soft whisper of wind. It’s the perfect place if you’re looking to escape city noise. The downside is that there are no convenience stores within walking distance, so if you don’t have a car it can be inconvenient. I recommend stocking up on snacks and drinks at a roadside station (Michi-no-Eki) or supermarket before checking in. Scenery-wise, the hotel is surrounded by wide Hokkaido plains. In winter it’s an endless blanket of snow; in summer I imagine it turns into lush green fields—either way, it’s incredibly photogenic and healing for the eyes. Although it takes about an hour to drive to central Sapporo, having a car turns this “remoteness” into an advantage: you can easily reach nearby hot springs, farms, or head further north to other attractions. In summary, this hotel is an excellent choice for self-drive travelers looking for a comfortable overnight stop or anyone who wants a quiet, restful base. Great value for money, spotlessly clean, friendly and attentive staff, plus that peaceful away-from-it-all atmosphere—I’d happily return on my next Hokkaido trip.

The room size although quite tight for 2 people but nevertheless it is comfortable. The room amenities was quite good too. The staff was helpful during my stay there and although the hotel didn’t provide any airport transfer service, but you may ask the front lobby to book your taxi. The best things was the hotel provide a luggage storage services. The location wise although not that close, but it’s quite convenient, a 6-7 minutes walk to the nearest station and 4 minutes walk to the tram.

Sono rimasto per una notte per un viaggio d'affari. La camera da bagno e il bagno sono separati. La camera da bagno ha una zona di lavaggio di stile giapponese. Le strutture sono fornite vicino al desk front. Ho apprezzato che avevano i sali da bagno. E'vicina alla stazione, ma ci vuole un po' di tempo per camminare al centro della città.

The place is fairly conveniently and centrally located. Easy to get to many places just by walking. There is a bus stop to the Chitose airport that’s fairly close to the hotel. The breakfast is not bad, although seems to have not changed during my stay. The laundry is slightly costly but amazing, works really well. There are two problems. One is that the bathroom smells bad. I cannot really manage this issue after two days. Another issue is that the elevator to the breakfast restaurant seems to be a bit dirty and there’s no one cleaning it.

This hotel use the self check in system. However they don't remind guest about the check out time so I am never informed about the check out time. Finally the last day, the receptionist just came to my door at 10:00 and told me I need to pay. I was shocked and asked politely about not charging extra money and got out the room at 10:20. They finally still needed to charge me 2000 Yan. I requested to have the price list and all policies about the check in and check out. THE MAN RECEPTIONIST CAME INTO MY ROOM AND SHOWED ME THE BOOKLET. ONLY ME AND HIM IN THE ROOM, THEN HE SHOUTED AT ME IN JAPANESE RUDELY !!!! I have the right to understand all the pricing and information although I have time exceed, I can pay however I don't deserve the bad attitude of their hotel service. It is the WORST STAY EVER in my life. The time was 31st Dec 10:30 a.m. when he shouted at me. SHAME ON HIM AND THE HOTEL.

Room was clean and comfortable, and the buffet dinner was excellent. There are plenty of candies for kids and free alcohol for adults during specific hours, which was a nice perk. The location is just so-so, as there’s no convenience store nearby, and the ski area opposite only opens on 21 December, so it wasn’t available during our stay. Overall, a pleasant stay with some minor inconveniences.

La posizione è buona. E 'vicina alla zona centrale. La stanza è abbastanza spaziosa per 2. Anche se non si può aprire 2 bagagli allo stesso tempo. Ci sono un mini frigo e una caldaia. Caffè e tè gratuito. Inoltre si può prendere in prestito un curatore per capelli e ferro sul desk front. Offrono anche altre cose che si possono prestare come tagliare le unghie e altre. Cambiano le tue asciugamani ogni giorno. Ma la pulizia della stanza non è consentita fino alla vostra 4a notte. La vista è anche bello. Ecco una foto scattata dalla nostra stanza.

A very comfortable stay. I was in a Single Rm on d 13th flr. Super quiet at the end of the hallway. Window facing another building wall, no view. Comfortable bed and PJ set. No daily housekeeping provided but they'd leave a bag of towel, new PJ set and stuffs hanging on your door in the morning. Early check-in would cost 1000¥ per hour till the official 3【pm check-in time. I opt to leave my luggage in their storage rm, after I checked in around 4:30p, my bags already in my rm. Professional and polite staffs in general. I took the airport bus, but on my day of arrival, bus companies not dropping off passengers infront of the hotel due to severe snowstorm 2 days prior. And they also not picking up infront of d hotel on the wkend and final day of d Sapporo Winter Festival. Nearest airport bus stop would be Odori Park or Grand Sapporo Hotel. It's about less than 10mins walk. If it's during winter with snow on d ground, the Grand Sapporo Hotel bus stop would actually be a better route. I took the Odori Park route and was a bit tedious. Hotel is attentive to amenities details eg: charging cables of different ports ( type-C, Apple, usb-A etc...) available in the rm; utensils available at each floor's elevator lobby, free tea/coffee and extra toiletries at Lobby. Coin laundry(cash only) is 300¥ for each load of washing ( laundry detergent will automatically add in) and 100¥ for 30mins dry. Coin exchange avail at Check-in desk. Great location to Odori Park just across the street and plenty of choices for food + shopping. Rm facing the park during Winter Festival might be noisy due to stage performances and safety announcements or whatnot from the megaphone. Loves the onsen; Female and male has each of their own sections. Closed for cleaning 10a-2p daily, but daily operation is 2p-2a. Delicious mini fruit popsicles/ ice cream available to onsen users. No mini-fridge nor microwave in the rm. Breakfast buffet cost 2300¥/pax with mostly cold dishes, hot food only a handful of choices - wished could be more though; but they do serve wine (red+ white). Will stay again.

Sono rimasto qui per due notti e ho prenotato una stanza doppia.Quando ho aperto la porta, mi sorprendeva molto. Il condizionamento dell’aria non poteva essere regolato in dettaglio; potevi solo aprirlo, scegliere un livello o sopprimerlo. Non c'era bisogno di inserire una carta chiave per l'elettricità. Il bagno era standard, ma il custode ha dimenticato di rimuovere il cestino e lasciarlo sul letto. Al di là, tutto il resto era molto buono. La posizione è eccellente, proprio da quella stazione.