Hotel a 3 stelle in Sumatra Settentrionale, Indonesia

In die Jahre gekommenes, grundsätzlich schönes Hotel. Leider lässt die Sauberkeit etwas zu wünschen übrig und an Details & Austattung mangelt es. Für Instagram Posts eignet sich die Unterkunft mit ihrem schönen Ausblick allerdings grandios. Lage ist ruhig und ziemlich abgelegen. Service ist sehr lieb und bemüht, obwohl die Kommunikation auf Englisch manchmal etwas holprig war. Insgesamt ein guter Aufenthalt, allerdings ist der Preis zu hoch.

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

L'arredamento era vecchio e usurato, l'aria condizionata non funzionava e le lenzuola erano sporche, ma la posizione era buona e il prezzo era conveniente. Ho prenotato per cinque giorni e ho cambiato camera a metà perché l'aria condizionata si è rotta. Il personale è stato molto disponibile e mi ha subito assegnato una camera molto migliore.

Caldo e apprezzativo Avevo un ottimo soggiorno a Swiss-Belinn Medan! La stanza era pulita e confortevole, e ho apprezzato davvero l'arrangement di compleanno pensativo, rendendo il mio soggiorno speciale. Grazie per la grande ospitità e il servizio eccellente. Sarebbe sicuramente rimasto qui! 🌟

Overall, Ibis Styles Medan Pattimura offers an above-average stay and is a reasonably good choice for business travelers. One of the hotel's strongest points is its staff, who are consistently friendly, courteous, and attentive. Their professionalism and willingness to assist guests contribute positively to the overall experience. However, the hotel's location is not particularly strategic, making it less convenient for accessing some of the city's main attractions and shopping areas. In addition, the facilities and in-room amenities appear somewhat dated and would benefit from renovation and modernization. The breakfast selection is also rather limited and lacks variety, especially for guests staying multiple days. In conclusion, the hotel provides acceptable comfort and service for business trips, but it may not be the most suitable option for travelers seeking a relaxing holiday or leisure-focused stay. It serves its purpose well for short work-related visits, but there is room for improvement in terms of facilities, location, and dining options.

The hotel is old, things are run down there’s free Wi-Fi, but I never see it working breakfast. Caters only locals almost nothing available for Westerners overall it’s not a bad stay, but for my next trip, this would not be my first choice. If I have to I will stay again. Also, there are cheaper options about the same quality. The hotel stuff is nice though helpful

We arrived after 3:30 PM but only managed to check in around 5:00 PM, which was quite disappointing after a long journey. Upon entering the room, the staff were still sweeping and mopping the floor, indicating that the room was not properly prepared prior to our arrival. This gave a poor first impression and did not meet our expectations for a smooth check-in experience. The view of Lake Toba is beautiful and definitely one of the highlights of the stay. However, the private beach was very dirty and poorly maintained, which was quite disappointing. With such a great natural setting, better upkeep of the beach would greatly improve the overall guest experience. Although the breakfast spread initially appeared to offer a wide variety, the actual options were quite limited. During peak holiday periods, the food was not sufficiently replenished, making it difficult to accommodate the large number of guests. This resulted in a less satisfying dining experience than expected.

La posizione è buona, circondato da ristoranti locali e mini mart per la necessità di base. Piscine situate al retro, davanti al lago. Dipende dalla stanza situata, deve andare in fondo o in alto, quindi non è adatto per le persone ha limitato di salire le scale. Le camere sono anche di base, il colazione è cibo locale di base.

Checked in with tons of ants on the floor and just beside beds. Request to change to another room straight but was told no more same grade room available. Cleaner come and clean the floor and we have to use back the same room. No cupboard and only 2 hangers for a 5 person room. We dont even have place to hang our clothes and towels. Price is much moreexpensive compared to the surrounding hotel too.

Io e mia sorella siamo stati a questo hotel per 3 giorni e 2 notti. L'hotel era buono e carino. Solo un po' lontano dalla città. È molto vicino all'aeroporto. Amichevole e utile personale. Molto raccomandato.