Vietnam: hotel con spa nella provincia di Lam Dong

Breakfast buffet had a variety of food and drinks to choose from but food usually runs out quite quickly. The refrigerator wasn't functioning and there wasn't any remote control for the tv. Rooms were not sound-proof and it's hard to have a good rest as it gets really noisy in the early morning at 6am.

Great staff all over the resort, always smiling and no rain or cold weather can dampen their moods. My room card was accidentally disabled and just by reaching out to a near by technician, he immediately understood my issue despite language barrier, within 3 minutes someone ran to me to open up the door. The villas are far away from the reception. The surrounding is so beautiful and peaceful. I love that the resort plants their own vegetables. There is a shuttle bus (not very frequent) bringing you to town area which is abt 20+ mins drive away. There is a mini mart in the resort for basics including wine and beers. Very family friendly too as there is a theme park within the resort. The interior of the room(I stayed in a villa) is like the chalet type. If the resort can do minor touch ups to the rooms, this hotel will definitely get its 5 stars!

Siamo arrivati per qualche giorno e non ci dispiacevamo di aver soggiornato in questo hotel, le camere sono pulite, non stanche, il personale è molto accogliente, ogni giorno rilasciando asciugamani freschi, singoli kit di igiene, frigoriferi mantengono la temperatura, Confortabile bouvar, Ci è un pannello e un tug, situato nel centro, vicino al mercato notturno, la ricetta aiuta con il trasferimento, giochi. Рекомендую!

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

La stanza è ok, pulita e tempestosa,ma la posizione è un altro livello, lontano dai luoghi che si può avere ristorante alimentare,costo 15 dollari per due modi,non avete molta scelta per cibo in basso e il mini-store conveniente , La spiaggia non c'è nemmeno per nuotare, non per camminare, troppo profumo, se stai andando a stare l'hotel per rilassarti, non intende andare fuori, è bello restare IVA Devo dire la piscina principale,la piscina infinita ha richiesto un biglietto da piscina, la stanza non è inclusa,devo pagare un biglietto extra per persona per un solo uso,ho soggiornato lì per 2 notti e il tizio che mi ha portato nella stanza mi ha dato un biglietto per un complemento, E mi ha detto che dovevo pagare il mio biglietto il giorno dopo se voglio andare di nuovo.Non ha senso, non c'è dove puoi andare, ancora devi pagare per la piscina.

Was amused by the views from our room, what the farm can provide and lakes. We managed to took a walk before we checked out. The resort provides shuttle service to night market, however the drop off will be better if it’s nearer to the market

A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly.

La costruzione stradale era in corso intorno all'hotel. Era inconveniente andare intorno con polvere, ma l'hotel era pulito e il personale era amichevole e bello. La colazione era particolarmente buona. Se si chiede dove stare, consiglio questo hotel.

Bell'hotel, generalmente nel raggio di 500 metri si può trovare di tutto, dai caffè ai pub, al mercato notturno e ai negozi. La colazione è abbondante. Il personale è molto gentile, disponibile e cordiale. È un hotel turistico, quindi preparatevi a rumori e conversazioni ad alta voce. Non è colpa dell'hotel, ma degli ospiti. Avevamo una camera vicino all'ascensore e non siamo riusciti a dormire a causa dei rumori degli ospiti che parlavano, ridevano e trasportavano i bagagli. Inoltre, i rumori provenienti dalla strada fino a notte fonda perché la finestra non è insonorizzata. Quindi chiedete una camera lontana dalla zona dell'ascensore e che non si affaccia sulla strada. Tutto il resto è a posto.

Ottimo hotel, anche se la piscina e la palestra non sono ancora state completate, ma questo non ha influito sul nostro soggiorno. Jade, la receptionist con cui abbiamo interagito di più, è gentile e attenta. È stata il punto forte del nostro soggiorno. C'è margine di miglioramento. L'hotel sembra ignorare gli ospiti che hanno effettuato il check-out e sono in attesa nella hall del volo, poiché il volo potrebbe essere posticipato di qualche ora. L'hotel dovrebbe offrire bevande (anche acqua naturale sarebbe gradita) o assistenza per rendere felici gli ospiti che hanno effettuato il check-out e sono in attesa del volo. I servizi completi sono fondamentali, non solo durante il soggiorno.