Il 2° soggiorno al Portale. Le camere sono grandi, il campionato golf molto buono (anche nel terreno bagnato/mudo).
Il personale è grande e ha un super colazione nel ristorante al mattino che è pieno di luce e buone viste.
The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.
Questa è la seconda volta che abbiamo soggiornato in questo hotel, e la nostra scelta è dovuta principalmente alla sua comoda posizione e al buon colazione. È molto vicino all'aeroporto e molto tranquillo di notte, circondato da fattorie e prati.
Il buffet non è un tipico, ma è un menu con una grande varietà di opzioni, tutte di buon gusto. La decorazione del ristorante è anche bella, e sarete più che soddisfatti delle porzioni. Il personale del ristorante è passionato, amichevole e utile.
Un punto di riferimento è che la zona di accoglienza è spesso circondata da ospiti, che è solo un'osservazione e non né positiva né negativa. I ricevitori fanno sempre il loro meglio e sono molto gentili e professionali. Tuttavia, la progettazione della stanza è un po' obsoleti.
I had a good stay with my girlfriend at The Tytherington.
The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist.
The view from their garden was great, over their golf pitch.
We stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent!
What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better.
Would I recommend and stay again? Absolutely. 10/10.
The location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
Il check-in è stato molto facile e senza problemi con tre membri del personale che hanno controllato gli ospiti. Arriviamo ben prima del check-in alle 15:00, ma non c'era nessun check-in precoce nelle camere, quindi dovremmo tornare più tardi per controllare.
La camera è stata adatta con letti confortevoli e cuscini di qualità che garantiscono un buon riposo.
L'hotel è molto pulito e ben attrezzato, solo in basso è la posizione che non si trova a piedi dal centro della città, ma questo non è un interruttore di affari perché il parcheggio in questo hotel è molto più facile nelle periferie del centro della città.
Breakfast, delizioso e bellissimo servizio
Breakfast, delizioso e bellissimo servizio
Adorava il colazione, delizioso e bellissimo servito
Buono
98 recensione
7.7/10
Prezzo da
116 AUD
per night
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7.0/10
UUtente ospiteHo preso mia moglie qui per il suo 60° anniversario, sorprendente receptionista di personale Charlotte era calda e conosciuta, molto gentile dandoci un segno per il compleanno.
La piscina infinita è sorprendente e pulita, Shrigley avrebbe fatto molto di più se servissero bevande mentre era nella piscina, ma saremmo ancora qui.
Le camere sono adatte sono pulite, la doccia è sorprendente, il pranzo per cena è stato ancora eccellente, il servizio è 11/10 e ho avuto un numero di spa il prezzo del pasto è stato davvero buono con un ottimo cibo.
La colazione mattina è di nuovo pianificata per scegliere da e di nuovo gusto con grande scelta.
È un spa fantastico con la capacità di giocare a oro o avere un certo numero di trattamenti, e ben prezzi, torno lì
DDrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
MMikethetravellingscouserThe Mill Hotel & Spa is in an ideal location, just 5 minutes walk from Chester train station and the centre of Chester itself. So, what is a stay in this hotel like?
I stayed in the Business Class Double room with a view of the canal. The room is a fair size, with the king size bed being very comfortable and clean. A big drawback for the room, however, is the lack of air conditioning facilities available. I stayed at the end of July, and whilst the outside wasn’t hot, the room itself was stuffy and opening the window didn’t really help too much. I can’t imagine what it would be like staying here in during a heatwave, which is becoming more common!
The room also comes with decent tea and coffee making facilities, along with a desk for working. The bathroom is a good size, but it could do with a bit of cleaning. There are two shower nozzles - the smaller standard nozzle was fine but the rainfall shower nozzle was extremely dirty. It looks like it hasn’t been used in a while - and I’d recommend not using that particular shower if you stay here. The extractor fan vent is also very dusty and obviously hasn’t been cleaned in a while!
Over to the spa facilities - they are nothing short of exceptional. This is the real draw when staying here, with the swimming pool and sauna being to an excellent standard. Use of the swimming pool and gym is free to all guests whilst staying here, so make good use of the facilities!
I opted for the inclusion of breakfast during my stay, and I’d say it was ok rather than great. The amount of food available isn’t huge, though the likes of the croissants and cooked breakfast are to a good standard.
As the hotel is in need of an update - it firmly feels like it’s stuck in the mid noughties - the hotel does excel in the standard of service provided to its customers. Whether that be from the cleaners, the reception staff or the waiting staff, everyone is smiling and friendly. It makes all the difference! Would I stay here again? Yes, I would. I hope they do update the rooms soon enough - they really do need air conditioning! And I also hope the bathrooms were thoroughly cleaned a little more. But everything else was to a good standard and for the price paid (£90 for two people with breakfast and spa facilities included), you can’t find much better than that!
UUtente ospiteWe stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent!
What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better.
Would I recommend and stay again? Absolutely. 10/10.
UUtente ospiteQuesta è la seconda volta che abbiamo soggiornato in questo hotel, e la nostra scelta è dovuta principalmente alla sua comoda posizione e al buon colazione. È molto vicino all'aeroporto e molto tranquillo di notte, circondato da fattorie e prati.
Il buffet non è un tipico, ma è un menu con una grande varietà di opzioni, tutte di buon gusto. La decorazione del ristorante è anche bella, e sarete più che soddisfatti delle porzioni. Il personale del ristorante è passionato, amichevole e utile.
Un punto di riferimento è che la zona di accoglienza è spesso circondata da ospiti, che è solo un'osservazione e non né positiva né negativa. I ricevitori fanno sempre il loro meglio e sono molto gentili e professionali. Tuttavia, la progettazione della stanza è un po' obsoleti.
AAndrewIl check-in è stato molto facile e senza problemi con tre membri del personale che hanno controllato gli ospiti. Arriviamo ben prima del check-in alle 15:00, ma non c'era nessun check-in precoce nelle camere, quindi dovremmo tornare più tardi per controllare.
La camera è stata adatta con letti confortevoli e cuscini di qualità che garantiscono un buon riposo.
L'hotel è molto pulito e ben attrezzato, solo in basso è la posizione che non si trova a piedi dal centro della città, ma questo non è un interruttore di affari perché il parcheggio in questo hotel è molto più facile nelle periferie del centro della città.
IIt’s Me AntoI had a good stay with my girlfriend at The Tytherington.
The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist.
The view from their garden was great, over their golf pitch.
UUtente ospiteExcellent service from reception when we arrived to Raffael in the bar/restaurant and all the other staff were helpful and cheerful.
Food was excellent, we had a full meal one night and bar snacks the following night and everything was tasty and well presented.
CCamilla LucyThe staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.
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