DDulma ChGood afternoon to all guests and hotel staff!
I would like to start by saying that I myself was a manager of large international premium luxury hotels in the capital of Russia in the city of Moscow. These are such hotels as Marriot Hotels, Hyatt Hotels and St. Regis Hotels & Resorts. And so I paid attention to everything, literally everything that surrounds and happens in this hotel.
We stayed in this hotel Beijing Wanda Vista Hotel for 2 nights, and during this time the hotel showed itself from a great side. The reception staff treated us with respect and kindness during check in and check out and professionalism was evident.
The very atmosphere and style of the hotel is grand and magnificent.
We would also like to mention the cosy and beautiful room. We loved the open panoramic view of the city and the cleanliness of the room. When we entered the room it was clean, tidy and fresh like the rest of the hotel, this is thanks to the housekeeping department. In fact they have a titanic job, not everyone realises that.
Then I would also like to mention the breakfasts, they were varied, well prepared and tasty. As foreigners, the breakfast was suitable for our cultural dietary requirements.
I would like to especially note the high quality of service and maintenance.
Any hotel of any level is made up of small situational puzzles, and this puzzle was perfectly assembled and made:
1. Every time on the call all errands were fulfilled such as bringing water to the room, bringing an iron, picking up the rubbish, advising on any issues of interest.
2. The hotel staff constantly greeted the guest and were friendly, this is very important.
3. Employees at the entrance to the hotel are doormen, and with luggage carrying are porters, they were always attentive to us guests and helped with boarding a taxi and with luggage, this is also very important, from this immediately formed the first pleasant impression of the hotel.
4. I would like to express my special thanks to Dai Ran. Initially there was a question about visiting the executive lounge. Due to my private visits when holidaying in premium hotels, in most cases this lounge is included in the category for visiting, but in this hotel it was not. So thanks to Dai Ran's ingenuity, expertise, experience and professionalism this issue was easily resolved, thank you again! The Executive Lounge also proved to be a great experience, the staff were kind and attentive to the hotel guests. There was an atmosphere of lightness, beauty and comfort.
Thus, Beijing Wanda Vista Hotel is perfect for both business and leisure, and I would gratefully give it the highest rating of 5 points!
You can see and feel that the whole complex system of the hotel is working for the benefit of the guests' wonderful holiday!
With pleasure I will recommend this hotel to my relatives, friends, colleagues and acquaintances. We have only wonderful memories of our holiday in Beijing. We wish the hotel and all the staff further prosperity!
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