By far the best non-chain hotel in Vietnam I’ve ever stayed at. The hotel and the room are new and clean. Loads of free bottles of water were available in the room and the lobby. The favorable price included a breakfast buffet that offered a lot.
Mixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
Il catering è molto conveniente, le strutture: molto buone, pulite
Salute: molto buono, pulire l'ambiente quotidiano: molto buono, c'è acqua montana fuori dalla porta
Servizio: la colazione può essere prenotata in camera, (la colazione deve essere prenotata in anticipo)
Prendilo
I have stayed at Grand Phoenix Hotel Bac Ninh many times, and every visit continues to reinforce why it is my first choice whenever I am in Bac Ninh. The hotel strikes an excellent balance between comfort, convenience, and professionalism, making it ideal for both business trips and longer stays.
One of the biggest highlights for me is the quality of the rooms. The beds are exceptionally comfortable, with high-quality mattresses and bedding that make it easy to get a deep, restful sleep, even after long workdays. The rooms are spacious, quiet, and well soundproofed, which is not always easy to find in Bac Ninh. Cleanliness is consistently maintained at a high standard, and housekeeping is both thorough and discreet. Every time I return, the room feels fresh, well prepared, and welcoming.
The location of Grand Phoenix Hotel is another major advantage. It is very convenient for accessing industrial zones, factories, and business offices around Bac Ninh, while still being close to restaurants, cafés, and daily necessities. Whether I need to go out for meetings, dinner, or just a short walk in the evening, everything is within easy reach. For frequent travelers like me, this level of convenience saves a lot of time and effort.
The service deserves special mention. The staff are professional, polite, and familiar with repeat guests. Check-in and check-out are always smooth, and any requests are handled efficiently. Many of the staff speak good English, which makes communication easy and comfortable. Their attitude is warm but not intrusive, creating a relaxed and reliable atmosphere that makes me feel at home.
The hotel’s facilities also meet the needs of business travelers very well. The breakfast is varied and well organized, offering both Asian and Western options. The gym, pool, and other amenities are clean and well maintained, providing a good way to unwind after work.
Overall, Grand Phoenix Hotel Bac Ninh is a hotel I trust and return to regularly. It offers consistent quality, comfortable sleep, convenient location, and dependable service. For anyone traveling to Bac Ninh frequently, especially for business, this hotel is an excellent and reliable choice.
Perfect hotel when you stay in Bac Ninh. Big rooms fully equipped with fridge and cooking equipment, great breakfast and restaurant on site, very friendly staff.
Quando prenoti un hotel, dovrebbe essere bello pensare che il nuovo hotel aperto in 2025, quindi prova.Il risultato è ancora sorpreso, non devi preoccuparti per il modo in cui l'hotel opera.
Il traffico dell'hotel è inconveniente, l'ambiente circostante è molto timido e non si sente sviluppato.La nuova decorazione dell'hotel è relativamente vecchia, si sente anche cinque anni fa, e molto semplificata, il mobilio è un materiale relativamente basso.
La camera è dotata di un bagno, non c'è ancora nessun bagno, molto inconveniente.Il bagno è ancora in bagno, e il canale d'acqua è molto pesante.Ma l'acqua è molto calda.
L'aria condizionata è corretta per il letto, è facile da freddare
Non c'è un cappello nella stanza, il materiale mobiliare è molto comune.
Pochi sedili, la prossima TV, una sola a letto
La luce esterna dell'elevatore dell'hotel non è luminosa. Devi essere buio per trovare l'interruttore. L'aria condizionata non è necessaria al piano di sotto.
Il vantaggio è che il Wi-Fi è buono e stabile.
Non c'è nessun aiuto per la colazione, non c'è scelta, e alla fine non c'è colazione.
Non consigliamo l'hotel.
Tutto è pulito, ma le strutture non sono abbastanza buone. Non hanno sapone e condizionatore a mano.
Molto buono
271 recensione
8,7/10
Prezzo da
49 €
per night
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8.8/10
Molto buono
UUtente ospiteMixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
DDeanGrande soggiorno per i viaggiatori di business
L'hotel è un grande hotel ben attrezzato che è perfetto per un viaggio di lavoro. Il ristorante al tetto offre un'atmosfera piacevole e buon cibo, e la piscina è sicuramente un stand un grande posto per rilassarsi. L'atrio è adatto per un rapido allenamento durante un giorno lavorativo impegnato.
La posizione vicino alla città di Bakhnin è conveniente se siete lì per lavoro, con facile accesso alle aree vicine. In generale, un soggiorno solido per i viaggiatori di business che cercano comfort e comodità.
UUtente ospiteIl catering è molto conveniente, le strutture: molto buone, pulite
Salute: molto buono, pulire l'ambiente quotidiano: molto buono, c'è acqua montana fuori dalla porta
Servizio: la colazione può essere prenotata in camera, (la colazione deve essere prenotata in anticipo)
Prendilo
UUtente ospiteVery spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
EelneneI have stayed at Grand Phoenix Hotel Bac Ninh many times, and every visit continues to reinforce why it is my first choice whenever I am in Bac Ninh. The hotel strikes an excellent balance between comfort, convenience, and professionalism, making it ideal for both business trips and longer stays.
One of the biggest highlights for me is the quality of the rooms. The beds are exceptionally comfortable, with high-quality mattresses and bedding that make it easy to get a deep, restful sleep, even after long workdays. The rooms are spacious, quiet, and well soundproofed, which is not always easy to find in Bac Ninh. Cleanliness is consistently maintained at a high standard, and housekeeping is both thorough and discreet. Every time I return, the room feels fresh, well prepared, and welcoming.
The location of Grand Phoenix Hotel is another major advantage. It is very convenient for accessing industrial zones, factories, and business offices around Bac Ninh, while still being close to restaurants, cafés, and daily necessities. Whether I need to go out for meetings, dinner, or just a short walk in the evening, everything is within easy reach. For frequent travelers like me, this level of convenience saves a lot of time and effort.
The service deserves special mention. The staff are professional, polite, and familiar with repeat guests. Check-in and check-out are always smooth, and any requests are handled efficiently. Many of the staff speak good English, which makes communication easy and comfortable. Their attitude is warm but not intrusive, creating a relaxed and reliable atmosphere that makes me feel at home.
The hotel’s facilities also meet the needs of business travelers very well. The breakfast is varied and well organized, offering both Asian and Western options. The gym, pool, and other amenities are clean and well maintained, providing a good way to unwind after work.
Overall, Grand Phoenix Hotel Bac Ninh is a hotel I trust and return to regularly. It offers consistent quality, comfortable sleep, convenient location, and dependable service. For anyone traveling to Bac Ninh frequently, especially for business, this hotel is an excellent and reliable choice.
UUtente ospiteI was pleasantly surprised by the professionalism of the front desk staff who could speak Chinese. Their ability to communicate in my language made the check-in process smooth and convenient. It truly enhanced my overall experience, and I greatly appreciated their effort to make me feel welcome.
UUtente ospitePerfect hotel when you stay in Bac Ninh. Big rooms fully equipped with fridge and cooking equipment, great breakfast and restaurant on site, very friendly staff.
UUtente ospiteBene, la colazione è anche buona, la stanza è buona, il prezzo è pratico, si può sperimentare, l'ambiente è buono, dormire felice,
igiene: pulita,
Servizio: ti aiuterò a lavarti i vestiti.
Provincia di Bac Ninh: qual è la tariffa media degli hotel con piscina?
Provincia di Bac Ninh: per gli hotel con piscina, il prezzo medio nei giorni feriali è pari a 66 €, mentre quello nei fine settimana (venerdì e sabato) è di 66 €.
Provincia di Bac Ninh: quali sono gli hotel economici con piscina più richiesti?
Provincia di Bac Ninh: quali promozioni sugli hotel con piscina sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.