Nuova Zelanda: hotel con piscina nella provincia di Auckland (regione)

La stanza è bella e la porta balcone può essere aperta, ma non posso uscire, perché non posso stare in piedi, è una pena! L'unica difetto della stanza è che quando non si chiude il frigorifero in tempo, o se la porta si chiude lentamente, un bell'uomo sul tetto della stanza si fa improvvisamente un suono, dicendo un'altra parte dell'inglese. Perche'non sono bravo in inglese, non posso ascoltare niente, è troppo incredibile, Sento che mi sono rubato, non so cosa cambiare. La stanza è controllata?Il nemico, non oso vivere di nuovo ～

I have some feedback about the Cordis which positive and negative POV. I had to change 4 times because of the noises from outside, the first 2 rooms were right beside the road and bus stop beside so I couldn't sleep. The last room I stayed had a heater generated sound every time it was turn on. They had checked and fixed but not affected so I had to turn off in order to sleep. Most of the staff were nice and supportive but I didn't feel trustable with the first man at the reception who checkin for me (I don't know the name). I wanted to deposit by cash for easier process but he drove me use credit card and I haven't got the deposit back after checkout 4 days until now.

Nestled in splendide località, the hotel offers not only convenience but also serenity.The staff's service was beyond impecable, the room exuded cleanliness and order, and the overall ambience created an idea setting for both relaxation and deep concentrazione.

”Ho soggiornato in questo motel di recente, e devo dire, la posizione era assolutamente sorprendente”la vista dalla stanza era eccellente. La stanza stessa era molto pulita e confortevole. La mia unica piccola critica è che la TV era un po' obsoleti e poteva certamente essere in grado di farlo. Usa un aggiornamento. In generale, tuttavia, è stato un ottimo soggiorno, e lo consiglierei ancora molto.”

Hotel molto bello con una buona posizione e parcheggio gratuito. Tuttavia, due richieste di riparazione del frigo non sono state realizzate in nulla. Ogni mattina, alle 8:00, un carro girerebbe anche fuori dalla mia stanza, facendo un sacco di rumore e svegliandomi.

I stayed at Auckland Harbour Suites for five days. Overall, the hotel offered a good location and comfortable facilities. However, I experienced an incident that I feel is important to share for the awareness of future guests. On the third day of my stay, I noticed that my insulated winter pants (thermal trousers) were missing when I wanted to use them. My wife and I searched the entire room thoroughly, including under the bed sheets, but we could not locate the item. We reported the matter to the front desk, and they acknowledged the issue and informed us that they would look into it. I also mentioned that I was not accusing any staff member and that there was a possibility I might have misplaced it. Despite continuing our search later that night, the item was still not found. The winter pants are quite bulky, padded, and lined with thick beige synthetic fur, making them easy to recognise and unlikely to be overlooked. When we returned to our room the following day, we found that the winter pants had been placed on the dining table. I took photos as evidence. Upon inquiry, the front desk informed us that the item had been found under the bed sheet. I found this explanation difficult to believe, as the pants are large and easily recognizable. While I chose not to argue further, I strongly suspect that the item had been taken out of the room and later returned. While I cannot determine exactly what happened and prove this without further evidence such as CCTV footage, I believe this incident serves as a reminder for guests to take extra care and be mindful of their personal belongings during their stay. I hope the hotel management will take this matter seriously to prevent similar experiences for future guests and to ensure that similar situations do not occur in the future.

We arrived at around 10:30am and requested an early check in, as we had a 5:00am flight the following morning. We fully understood that the standard 1500pm check in time applied and that any early check-in was subject to room availability. We therefore appreciated the hotel accommodating us with a room at 1230pm. Unfortunately, the room was not ready to the standard we expected. We found an empty bottle on the floor, and the glass door/window could not be locked properly. Although, we requested a room change, we were informed that none were available at the time and maintenance advised that the lock would require drilling and screwing to repair. What disappointed us most was not the need for the repair itself, but how the situation was handled. The communication from the maintenance staff came across as abrupt when we were asked whether we wanted the repair carried out or not. We also felt greater consideration could have been given to guests, as drilling may not be suitable for those with allergies, asthma or sensitivities to dust or noise. Holiday inn has always been a brand I associate with consistent international standards, particularly from my experiences in South-East Asia. While we appreciated the hotel's flexibility in offering an early check-in, we do not believe this should come at the expense of basic expectations such as cleanliness, security, and a room that is ready for occupancy. Hopefully, this was an isolated incident rather than a reflection of the hotel's usual standards. Many guests arrive after long journeys simply looking forward to a clean, secure and comfortable place to rest. A little more thoughtfulness in both room readiness and communication would make a meaningful difference to the overall guest experience.

La ricezione era accogliente e utile. Ci sono stati assegnati spazio no.106 per la notte di 19.4.26. Le strutture e le strutture che non sono nuove erano adeguate. Posso fare con abitudine più illuminazione. Il tappo di piombo - lavastoviglie era rumoroso. Un tenente di resistenza vicino alla porta della camera 104 ha usato costantemente il lavaggio e il rumore è arrivato. Fortunatamente, il rumore è stato morbido con la porta del bagno chiusa.

Service was excellent! The free shuttle to and from the airport is so convenient, and it's very helpful for us travellers. The accommodation itself was okay, quite old but necessities are there. Would definitely stay again!

We just had an unexpectedly delightful experience at the Waiheke Island Motel, so much so that we added another night because we simply couldn't get enough of the place! Our stay began with a minor hitch: arriving late in the evening to find our pre-booked studio room was locked. However, the way the night manager and the team handled this was truly remarkable. They quickly resolved the issue by giving us a significant, stress-free upgrade to a spacious whole house with four bedrooms instead of our original studio. This immediate, generous response demonstrated exceptional hospitality and turned a potential frustration into the highlight of our trip. The motel's location is ideal; it offers a wonderfully quiet and peaceful atmosphere, yet it's in very close proximity to both the shops and the beach. We appreciated the on-site pool and the spa options, and the minute's walk down to the community Saturday market was a fantastic bonus. Our only piece of constructive feedback relates to the spa itself—unfortunately, the cleanliness was not up to standard, which was a slight disappointment. Despite the minor issue with the spa, the exceptional service, comfortable accommodation, and prime location mean we had a fantastic trip. Crucially, the price was quite reasonably priced compared to other places on Waiheke, offering excellent value for money. We will definitely return to Waiheke Island Motel!