Regno Unito: hotel con piscina nella provincia di Lancashire

Vengo qui regolarmente. Io e mio figlio, 18, sono autistici e hanno bisogno di una struttura di routine.Il personale è sempre amichevole dalla ricezione alla catering, ecc . Non posso colpire nessuno. Tuttavia questa volta la mia esperienza era terribile da iniziare a finire. Il mio tavolo a letto aveva qualcuno lavato la borsa con l'insieme di indumenti. Il bagno non era pulito aveva i capelli all'interno e sopra il piano del bagno e del bagno. Non c'erano asciugamani nella mia camera da letto. La parte peggiore era circa mezzanotte, c'era una grande turbativa fuori dalla mia stanza, che svegliava anche mio figlio.Quando sentì dieci volte il volume.Ho sentito un coppia ubriaca combattere e urlare. Finché non ho sentito una pausa di vetro. E' quando ho dovuto uscire dal letto e chiamare la ricezione. Non era un bel senso di paura e vulnerabilità. Se non fosse stato cattivo stare alzato la maggior parte della notte cercando di riposare mio figlio fino alle tre.

Abbiamo avuto una bella 4 notti a Thurnham Hall. La persona che ci ha visitati domenica è stata molto piacevole e benvenuta. Abbiamo camminato sul terreno e erano bellissimi e molto ben guardati.La piscina e il bagno erano eccellenti. Grazie per averci offerto un hotel così bello per stare a casa e passare del tempo a visitare i nostri parenti Lancashire.

The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

Un hotel molto bello. La nostra camera era inaspettatamente MASSIVO! 2-3times la dimensione che mi aspettavo. Una suite piuttosto che una stanza standard! Molto felice in effetti. Comfortabile.Caldo.Grande bagno. Ideale. 3min di distanza dal M6, 5min al centro città.

Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none! The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly. The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat. Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!

Questa era la mia seconda permanenza all'hotel, e non mi ha disappunto di nuovo. Ero qui per primo con la mia famiglia l'agosto scorso, e questa volta sono tornato con mio marito per una via tranquilla. L'atmosfera tranquilla e rilassante ha reso la nostra permanenza davvero piacevole. Un bel posto per rilassarci, e saremmo felici di tornare.

Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)

Booked for one night & due to circumstances ended up checking in on 3 consecutive nights. As a lady solo traveller I felt so safe and completely at ease here. Unfortunately as it wasn’t a planned trip I didn’t have swimming costume with me to make use of their facilities. Parking is lovely & close to hotel. Whole hotel spotless & beds comfiest I’ve ever slept in while travelling. Breakfast, loads of choice & although buffet style all very fresh. Staff very friendly and nothing too much trouble. Super the bar served fresh food until late as I was later checking in on all nights. If I’m in the area I would gladly stay here again & happily recommend to other travellers 😊

Lovely clean hotel. Very comfy beds. Breakfast was good. Reception staff were pleasant. Driver was the friendliest. Was a good stay but I wouldn’t say it wowed me and felt staff could’ve been more attentive. Also lack of room service, evening snacks, fridge, tv channels, alternative pillows etc. also hotel said they didn’t receive my special requests I’ve added to the trip booking which meant the birthday we were celebrating was overlooked.