It's well located next to the conference center. The staff is friendly and efficient. But this hotel lacks some facilities as a five star hotel.
They don't even have a bar, but they have a sake lounge with machines that you can taste different sake.
The hotel has a very nice observation floor on the top with a cafe & souvenir shop that you can see the whole city of Kobe.
It was a good experience in general.
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Great location. Room size is huge. Bed is comfortable. Ventilation along the corridor is a problem as there's persistent food smell but fortunately it does not affect the room. Public bath is ok.
Hotel with hot spring and others facilities like swimming pool and gym room. Room are big enough for 3-4 persons. Location a bit far from town if with car no issue at all. Hotel do provide bus but time limited till 6pm. All staffs could not speak English so communication was an issue if you request something.
Super happy with our first snow experience.
Easy to navigate from echigo yuzawa station as there is free shuttle bus provided you have reserved a spot online.
Many food to choose from, you wont go hungry.
Kid friendly, my kids enjoyed their stay and had fun in the snow.
Staff are friendly and can speak english, not very fluent but pretty much understandable. Bring your own AI translator if you must.
Room is pretty much average.
Love the location and the snow experience is 9/10.
Will come back again soon.
L'hotel offre una varietà di camere da catering per diversi tipi di ospiti. Se si opta per una stanza tatami tradizionale giapponese o una moderna suite occidentale, Naspa Otani garantisce che ogni alloggio sia progettato per conforto. Le camere sono spaziose, pulite e ben mantenute, con decorazioni elegante che integrano la bellezza naturale dell'ambiente.Molte camere offrono balconi con vista panoramica del Monte Fuji, rendendo il soggiorno ancora più speciale.
E'molto pulito, l'atmosfera è buona, piena di stranieri, voglio restare di nuovo.Il ristorante è anche un menu di moda, adatto al vino, il tempo è presto passato.E'anche conveniente usare gli strumenti di sci per andare in auto.Grazie mille.
Our stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
Tutti gli aspetti sono buoni, ma se non auto-auto, non è molto conveniente.Il programma di canto serale organizzato dall'hotel è buono per gli esercenti.
Ottimo
22 recensione
9.3/10
Prezzo da
89 £
per night
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8.9/10
Molto buono
UUtente ospiteGreat location. Room size is huge. Bed is comfortable. Ventilation along the corridor is a problem as there's persistent food smell but fortunately it does not affect the room. Public bath is ok.
GGadget SidekickSuper happy with our first snow experience.
Easy to navigate from echigo yuzawa station as there is free shuttle bus provided you have reserved a spot online.
Many food to choose from, you wont go hungry.
Kid friendly, my kids enjoyed their stay and had fun in the snow.
Staff are friendly and can speak english, not very fluent but pretty much understandable. Bring your own AI translator if you must.
Room is pretty much average.
Love the location and the snow experience is 9/10.
Will come back again soon.
UUtente ospiteThe hotel is on the East side of the station which we hadn't stayed before. Its quieter then the West which was nice but still close to some restaurants and the main bus stops for ski resorts. Its about a 5 min walk from the station. We arrived and nobody was at reception and even dinging the bell we had to wait a while. It is a bit of a mess downstairs in reception with the owners clutter but that has nothing to do with your stay so not to worry. We did request a Japanese room if available but nothing was ever mentioned about that and we just got a western style twin. The owner didnt know much english so we didn't want to bother trying to explain. It was clean, neat and every day we got new towels, yukata, new tea, bed made etc. There is a dry room downstairs for your skis and boots and gear and everything was toasty and warm in the morning. You leave the key in the box when you leave each day and get it back from reception once you return, though if we went out for dinner again later or to the konbini we would just keep it on us. You have your own bathroom but they also have 1 Japanese Onsen and you can use it for private and lock the door. It was so nice to have private Onsen as we have rarely been able to have Onsen together in Japan as a couple. It is also a close walk to a Lawson so you don’t have to fight the other tourists for food at the 7 Eleven on the west side. Or you can go to Matsumoto KiYoshi at the station East side. The hotel was quiet when we were there. Perhaps there wasn't many guests or maybe they were just considerate and quiet people. I would stay here again for sure but would like to get a Japanese room next time.
UUtente ospiteNot the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
UUtente ospiteStandard, unexciting hotel but clean, comfortable and good value. Boring location but right next to station so ideal for a stopover. Very quiet area but some reasonable food choices close by. Good breakfast.
KKoo MYÈ un perfetto per la famiglia e gli amici. Valore eccellente per il pacchetto di soldi con grandi menu da pranzo e setting. La stanza è spaziosa e funzionale. Bella giornata all'aperto. Quasi tutta la famosa zona sciistica. L'unico rientro è l'uso del lobby a nite, sul 16/1/25 siamo autorizzati a usare fino a 12am. Tuttavia, nella notte 17/1/25, il personale dell'ufficio di fronte viene oltre la nostra area seduta e gira la luce nonostante sia solo alle 10:00 e si rende conto che stiamo parlando e bevendo li ... Questo è davvero sorprendente per tutti.
Il resto del personale dell'hotel è amichevole e accessibile.A parte i ragazzi che lavorano al turno notturno 17/1/25, presumo che sia nel primo ufficio.
IIYALa comodità pulita è molto adatta per il parcheggio di viaggio familiare.In sintesi, è molto consigliato ai genitori.Il viaggio di Xinjiang seleziona questa famiglia se auto guida, il servizio è lodevole!
UUtente ospiteOur stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
SSilverGeckoThis is our 3rd week of 4 weeks exploring Japan and so far Yuzawa Grand is the best Ryokan Onsen experience we have had. We could have spent several days there it was sublime. We arrived in the morning and the staff were extremely welcoming, helpful and knowledgeable. We had been told by the tourist centre at the train station that the gondola wasn’t operational for 3 days; however the Yuzawa Receptionist assured us that it was operating and showed us that they were even able to sell us tickets at a discount. She gave us a map and bus timetable, showing us where everything was. They stored our backpacks for us and off we went exploring and had a marvellous time. We soaked our feet in the foot baths while having a treat before catching the bus to the mountains. We came back to our gorgeous room which had a coffee pod machine in it. Was so nice having a coffee in the morning looking out the window. We enjoyed relaxing in the beautiful Onsens before dinner. The buffet at both dinner and breakfast was incredible, everything so beautifully presented and incredibly delicious.
Highly recommend this gorgeous hotel. The staff are fantastic and the ambiance very peaceful.
UUtente ospiteStaffs are very friendly, even though they don't speak much English, they would try their best to communicate with you.
The hotel is located on a little hill side, so there's a lovely view, one side of the room has the ocean view (see image), the other side of the room has the spectacular snow mountain view (didn't take image).
The hotel building itself believe is a bit old, so the rooms and bathrooms are a bit dated, but you can tell they try to modernize as much as they could, like very new aircon, new hairdryer (there's one old one attached to the wall which doesn't work, but the new one is in the drawer), TV etc. Bathroom is a little rundown, but it still function fine. The room key was really a ”key”, which you also have to insert into the wall and turn it for lights and electric in the room, it's quite retro and interesting, and it's the first time I've came across this kind of system.
Hotel restaurant was the same one as the we stayed in an other city, and food standard was the same - which was good.
Breakfast was superb, we loved it.
Overall the experience was good and we were happy with our stay.
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