Impressionante vecchio edificio, grande posizione, bel colazione. La nostra camera era molto spaziosa con un grande bagno che era grande, ma come siamo stati dietro era un po' buio quando guardavamo le pareti e il dipinto che era un po' dreary non ha aiutato, ma il letto era molto confortevole! Avremmo apprezzato una bottiglia o due di acqua nella stanza. In generale, ci siamo davvero divertiti.
Sono tutte ragazze che amano la pulizia.Bene, il mondo non può avere ragazze. E'difficile trovare il buio. Per la prima volta, sono arrivato tardi nel treno, non riesco a trovare la strada a mezzanotte, Google naviga il pollo, e il pollo è andato dall'altra parte, e c'è un piccolo pezzo di pecora, gli occhi verdi, l'unica luce della notte è gli occhi verdi, e i capelli sono caduti.Il giorno dopo ho scoperto che la strada accanto era un terreno di giardino. Il mostro è un uomo, e il giorno è il giorno.
Il nostro hotel è un hotel molto vecchio, ma pulito e interessante. La nostra camera 333 è vista sul retro dell'hotel prato verde. L’unica cosa che non mi piaceva era la fabbricazione del tè, che era di tazze polostrine come quelle di uscita, forse da Covid, e il latte e lo zucchero in una borsa legata, senza tasca. Ma poi abbiamo ordinato dei sandwich dal bar e ha detto che poteva portarli nella nostra stanza se volevamo aspettarli nel bar, e questo è quando ho chiesto una tazza vera e ha detto che avrebbe mandato due con i nostri sandwich. Non c'è nulla di gravemente problematico, io rimarrò qui e rimarrò qui.
Lovely well kept room with WiFi too which was a bonus and had 3 lovely nights there and all the staff at hotel were very nice and friendly and very helpful to me too which impressed me the most
I always use this hostel for work from another city because I love the easy assess to the Hospital and train station. Lovely staff who go beyond to make sure you’re comfortable. Highly recommend.
Overnight stay in Harrogate, hotel in a great location within easy walking distance of the town centre for shopping, dining etc. We opted of a king room which was very spacious with a huge bed. Breakfast had a great selection of food to choose from and the full English was excellent. Would definitely stay at this hotel again and would highly recommend it to anyone visiting the area.
Io e il mio partner rimasi al milner per una sera,
L'hotel all'interno è bellissimo e molto pulito
Il personale è molto utile e gentile.
La stanza che abbiamo soggiornato era nei lati e anche se non nella parte principale dell'hotel è stato abbastanza bello per il nostro breve soggiorno e il corridoio dal principale a i lati è molto utile e vi protegge dal tempo, soprattutto nel freddo - mesi.
Rimaneremo certamente di nuovo e speriamo di rimanere nel principale edificio dell'hotel la prossima volta.
The travel lodge was very clean the shower was very powerful
The amenities were limited as we had to go out for food we could have had a cereal breakfast but didn't fancy that
Fantastic stay at The Grand. We had booked a suite but it was not one of the modernised rooms like we had hoped for. We went to reception and was greeted by India who kindly gave us options of 2 other rooms to move to and let us view both before choosing. The room we picked was fantastic, so modern, comfortable and even had kitchen facilities which was an added bonus. It was lovely to sleep in such a comfortable bed and not be disturbed by any street noise or noise from other guests. We went out for dinner and was surprised to come back to see we’d had a turn down service and little chocolates left on the pillows. Just little touches like this make you want to return and recommend to others. We would definitely stay here again, the service from all staff, but especially India, was fantastic!
The hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
Molto buono
112 recensione
8.1/10
Prezzo da
88 €
per night
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9.0/10
Ottimo
UUtente ospiteOn the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.
UUtente ospiteBeautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.
UUtente ospiteIt was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement.
Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing.
We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act.
This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it.
The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing.
No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping.
This places lacks staff that care or take pride in their work.
The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath.
Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front.
Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
UUtente ospiteGreat reception staff. The room was advertised as a ‘cosy double’ but it was a huge bed, huge room and small bathroom.
The breakfast had an excellent selection which you could help yourself to.
The one downside was that the walls were quite thin so you could hear people in the next room or talking while passing along the corridor.
UUtente ospiteImpressionante vecchio edificio, grande posizione, bel colazione. La nostra camera era molto spaziosa con un grande bagno che era grande, ma come siamo stati dietro era un po' buio quando guardavamo le pareti e il dipinto che era un po' dreary non ha aiutato, ma il letto era molto confortevole! Avremmo apprezzato una bottiglia o due di acqua nella stanza. In generale, ci siamo davvero divertiti.
UUtente ospiteExcellent stay here, great quiet location on the river within easy walking distance to York City centre. For the money the room was top notch big plus points being a great shower, kitchenette with fridge and the rooms own iron and board .
Staff also a pleasure to deal with, allowed us to store our luggage both before check in and after check out so we could enjoy some time in York.
Genuinely can't fault this place, and great value for money.
UUtente anonimoCi siamo fermati qui qualche anno prima, e ci siamo davvero goditi di tornare per il nostro anniversario, siamo stati al lato opposto dell'edificio, e era ancora delizioso. Abbiamo davvero goduto della separazione del bagno dalla camera da letto con un piccolo spazio di studio. Il luogo cominciava a scendere un po'. Non c'era manipolazione sul bagno, e una delle luci del bagno non funzionava. Il rullino del bagno era di carta sottile e le luci sopra il letto erano perfettamente alte per colpire la testa quando entrava e usciva dal letto, eccetto se ci piaceva il soggiorno. Il personale era molto accogliente e utile e il ristorante era delizioso.
UUtente ospiteHotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
NnigelFirst the positives.
The room was very clean, comfortable and bathroom was obviously recently refurbished.
Breakfast was excellent and good value, but more on that later.
Now the not so good, or could do better!
The check in policy is ludicrous, I understand they need to have a designated check in time, but whilst waiting (40 minutes) I overheard the staff clearly stating that all rooms were ready for guests, but as people were entering the reception they were informed that check was not possible until 3pm and they had to wait or pay £10.00 for an early check in!
The result was a packed reception and when they did commence check in, due to a “new system “ it was painfully slow! Very poor customer service.
The breakfast was good value, but the attitude of the cashier guy was poor at best, probably rude if to be defined. On approaching him I was asked “ breakfast for two “ to which I replied “ no there’s only one” to which he snapped “ well I’m not to know that!”
Not expected and yes rude!
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