Regno Unito: hotel con parcheggio nella provincia di Devon

L'hotel era pulito e fuso incredibile quando entrate attraverso le porte frontali. Il personale era molto amichevole ed efficiente, e rimasto solo per una notte, come famiglia di incontro, quindi non aveva alcun servizio come tale, ma il bar sembrava invitante e la zona di seggio era pulita e temperata. Ottimo luogo, vicino al Barbicano

We stayed in a 1 bed lodge. The property had everything you need and the washing machine/ tumble was a great addition and we were also given a few wash sheets- bonus.It was also fully equipped with the little things that makes the stay more enjoyable/ comfortable such as kitchen roll/ tea towels/ liquid/ coffee/ tea/ milk sachets and shower gel/ shampoo. The heater in the bathroom was also great to offload wet towels from the pool. The house itself was good. The only thing that would have made it a tad better was a little bit more attention to cleanliness detail. However I am certain that had we pointed this out to staff this would have been rectified as they did with a request for change of bedding. On the flip side, if it had been overly spotless I probably wouldn’t have relaxed either with our 2 children. In all, we cannot complain for price we paid. The events put on was a lovely surprise as we didn’t expect this. This ranged from bingo, bouncy castle and a magic show. The different food vans each evening were a lovely touch. We only tried the chicken curry on a Monday evening and to be honest, we thought it lacked on flavour. The peacocks were super amazing wondering around and the three little ducks. Lovely location to go out and explore we went to Bucks Mill ( beautiful) Bute ( beautiful) and Westwood Ho! Also nice for a bit more ambient. Also, if you have children, the milkyway adventure park is a lovely addition and takes about 25 minutes.

I booked the hotel as I needed somewhere to stay en route to south Devon agter collecting my son from a late flight at Bristol airport, so our stay was short, and overall I was pleasantly surprised by the hotel. We arrived at 1:15am and there were a few things that could be improved - very tired after a very long day and a late drive, I found the instructions to find our room qyite confusing. On the paper with instructions it had the building names, but in the dark you can't see these, so it took us some trial and error to find our room. The room itself was clean and comfortable (albeit very warm and needing the window opening), as was the bathroom. My biggest concern was that I saw there was a kettle, but after searching numerous places I couldn't find a cup or glass to have some water to take my nighttime supplements, or to have something to drink in the night (I had to return to the car to get my water bottle). At receptionnin the morning I asked if there should be glasses or cups on the room, but the receptionist didn't seem to think there would be, whcih i found a bit odd. It was only on returning to my room and reading the welcome folder that I saw mention of a drawer where I'd find tea cups etc. Then sure enough I saw it marked clearly and found it. This was my mistake of course, however I would suggest that, baring in mind some travellers arrive late at night and basically want to roll into bed on arrival, it would be helpful to have some glasses or something left visible, so that clients don't have to search for them when they can barely keep their eyes open! Other than this though, I found our stay to be very pleasant, and I was impressed that the cooked breakfast was made to order, fresh and hot. Overall a good stay, just a few things that could be improved to make it easier for those arriving outside if reception opening times.

Abbiamo soggiornato in due camere King con balconi come famiglia e l'hotel nel suo complesso ha molto da fare. La posizione è fantastica nel cuore di Exeter, perfetto per camminare ovunque. L'hotel stesso è molto bello, soprattutto il bar celeste in alto piano. Le viste sono eccellenti, le bevande sono molto buone, e il servizio in alto è stato genuinamente amichevole e attento. Abbiamo anche preso alcuni nibbles nel ristorante in basso e il cibo e il servizio erano solidi. Le camere erano pulite, spaziose e i balconi erano un bel toccamento, tutto si sentiva moderno e confortevole. L'unico reale downside e è un grande è il servizio di desk front. Per un hotel a questo punto di prezzo (e soprattutto come proprietà IHG), è davvero lasciato tutto il posto. Il personale era lento, non particolarmente conosciuto (e odio aggiungere, non il ”più veloce”), e a volte molto breve/ridotto. Ci è stato detto quando ci siamo accertati che avremmo avuto un checkout tardivo come membri dell’IHG, ma quando siamo tornati più tardi un altro membro del personale non aveva idea di cosa stavo parlando e sembrava confuso su come gestirlo. Alla fine ha offerto solo una stanza fino alle 12:00, che dopo un check-in alle 3:00 non si sente davvero come un check-out tardivo. Viaggiamo molto e l'esperienza del desk front here è stata notevolmente inferiore al standard. Il resto dell'hotel (camere, bar, ristorante, posizione) è davvero buono, ma il povero servizio front-of-house è quello che ricordiamo di più. Vorrei restare ancora? Probabilmente, a causa della posizione e delle camere, ma spero davvero che essi possano organizzare la formazione e l'atteggiamento del desktop.

29/04/2025.Abbiamo visitato l'hotel di Cliffden tre volte e avevamo una stanza di club sul primo piano erano belle grandi camere, ma questa volta siamo stati sul secondo piano la nostra stanza era molto piccola e claustrofobica nulla come le foto della prenotazione. Abbiamo chiesto una stanza diversa, e l’uomo alla ricezione mi ha detto di vedermi domani mattina, e se c’è una stanza più grande, la puoi avere. Poi il giorno il mio partner andò alla ricezione per prenotare un tavolo per un pasto serale per noi. Mentre stava prenotando la tavola, la signora al ricevimento disse che non c'erano altre stanze che potesse avere. Il barista era molto gentile a parlare con lei. Abbiamo solo una cena di merluzzo e i chip non potevano trovare molte merluzzo, era tutto un battito. Altri giochi e giochi di giochi di cibo sarebbero buoni per riparare le vostre sole sulle vostre scarpe. Andate al negozio di giochi locali assolutamente bellissimo. Usiamo la piscina all'interno che era bella e pulita. I giardini sono bellissimi, e la birra è molto costosa. Andate al bar di mercantile con bevande a buon prezzo.La ricezione non è molto utile. Non capisco perché l'hotel metta persone con cani sul secondo piano, perché quando il cane vuole andare in bagno al momento in cui si scende all'ingresso il cane ha già pettinato sui mattoni. Fortunatamente il nostro cane può tenere il suo pee e lei è abbastanza piccola da portarlo.Ho seguito altre persone con i loro cani e l'ho visto. In generale, siamo stati molto delusi dal nostro soggiorno questa volta.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

Hotel clean, breakfast had a god variety of food location is great. Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue. In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door. Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

Grande hotel con personale molto amichevole, una camera molto pulita e luminosa con buon cibo servito anche. Bella e centrale per tutto quello che ho bisogno di ottenere

Ottimo luogo se vuoi visitare Exeter di giorno o di notte. Buon colazione giocato anche se ho tendenza a ottenere con un affare di camera così è molto più economico! Il pagamento di parcheggio è ragionevole. Amichevole personale.