Leggi le recensioni degli ospiti sugli hotel di Ontario

Ramada Plaza by Wyndham Niagara Falls
6.7/5117 Recensioni
I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less
Sheraton Gateway Hotel in Toronto International Airport
9.1/5121 Recensioni
La stanza, il bagno era sorprendentemente molto pulito, che è molto diverso da altri hotel aeroportuali che ho soggiornato. La prova sonora è molto buona non si può ascoltare il rumore dall'aeroporto. Solo a valle è nel Terminal 3 quindi se voli Air Canada è necessario prendere il treno per arrivare all'hotel, ma è massimo 7-8 minuti da qui, che non è niente rispetto agli altri hotel vicini. Vale ogni centesima.Anche il ristorante dell'hotel ha un buon cibo.
Ramada by Wyndham Belleville Harbourview Conference Centre
6.8/5112 Recensioni
Bell'hotel accogliente in un'ottima posizione. Non c'è molto altro da dire.
THE BROCK NIAGARA FALLS FALLSVIEW, TAPESTRY BY HILTON
7.8/570 Recensioni
The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small ”Crowne Plaza” sign)!
DoubleTree by Hilton Hotel Toronto Airport West
8.4/5196 Recensioni
The service at the front desk was very bad. They were not very clear about the issues in the hotel, such as the water shortage and also they were not very friendly to talk to. 
Radisson Blu Toronto Downtown
8.7/5109 Recensioni
The Harbourfront
Lago Ontario.La stazione Union Metro scende e passa 509, 510 strada Streetbus alla porta dell'hotel. La sorella della reception è molto elegante. L'hotel ha un stile e una stanza fresca e bella.Molto comodo. Con macchina da caffè, diversi tazze da caffè.
Park Hyatt Toronto
9.2/5117 Recensioni
Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
Le Germain Hotel Maple Leaf Square
9.3/5108 Recensioni
Downtown Toronto
Wow!!!! Questo hotel è il pacchetto totale di; E' fantastico, estremamente gentile, e considera i dipendenti, e questo è tutto! Da Beth, che è molto felice e utile, al fronte, il piacevole e divertente signore della stanza, il personale soleggiato e bubble che aspetta nelle loro strutture di cena, e, naturalmente, il personale di pulizia che ha tenuto dietro la scena, molto importante Questo hotel è il più pulito che abbia mai visto! La lobby era benvenuta, pulita (leggi questa parola poche volte nel mio recensione) e ben designata. L'iscrizione era una brisa e Beth ci ha portati in camera dopo aver viaggiato per più di 12 ore sul treno. Eravamo troppo stanchi per andare a mangiare, così abbiamo chiamato servizio in camera, il cibo era eccellente, tempestivo e abbondante. La stanza era senza spot, tutto era così pulito che potevi sentirlo quando entravi per la prima volta nella stanza moderna e ben decorata, e il layout era così unico, con un sacco di magazzinaggio, un uso ampio di vetro in tutta la stanza, e una luce personalizzabile. Una doccia di vetro enorme con una grande doccia di pioggia. Il buffet del colazione era grande, caldo e riempito, e il ristorante era molto, molto pulito e aveva anche una grande tazza di caffè! L'unica questione che alcuni possono avere è il prezzo. Per la zona, è situato e le attrazioni locali a pochi minuti a piedi, vale bene il prezzo come si ottiene il massimo valore per il vostro denaro. Una passeggiata per Union Station Via ferrovia, GO treno e il treno Pearson è stato un bonus. Il nostro hotel a Toronto! Grazie, Beth e il resto del personale per il migliore, tranquillo soggiorno. FYI, non sono strano agli hotel, sia qui che all'estero, che abbia viaggiato in modo ampio come membro della squadra militare, come pure per i nostri viaggi di piacere.
Hyatt Place Ottawa West
8.7/5114 Recensioni
Just needed hotel for one night. Easy check, check out. Clean room, well appointed. Met all of our needs. Would recommend to others
The Glenerin Inn
8.2/5109 Recensioni
I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ. The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.

Domande frequenti

  • Come si prenota un hotel su Trip.com?

    Per prenotare un hotel su Trip.com, non devi fare altro che inserire nella pagina la tua destinazione, le date del soggiorno e il numero di ospiti. Dopodiché, dai un'occhiata agli hotel disponibili e seleziona quello che desideri prenotare. Segui le istruzioni, inserisci i dati di pagamento e completa la prenotazione.

  • Come posso usufruire delle offerte di Trip.com?

    Ci sono tanti modi per trovare hotel a prezzi convenienti su Trip.com. Puoi affinare la tua ricerca filtrando gli hotel in base alla fascia di prezzo che preferisci, oppure ordinare i risultati per prezzo per visualizzare prima le opzioni meno costose.

  • Dove trovo le offerte sugli hotel su Trip.com?

    Trip.com offre una vasta scelta di offerte e promozioni sugli hotel tutto l'anno. Le offerte speciali sono disponibili su questa pagina. Inoltre, se fai parte del nostro programma fedeltà, puoi accedere al tuo account e scoprire le tariffe scontate esclusive riportate sulle pagine degli hotel.

  • Come faccio a trovare le tariffe più basse per gli hotel?

    A volte prenotare gli hotel a metà settimana risulta più economico, ma dipende comunque dalla stagione.

  • Quanti hotel ci sono su Trip.com?

    Offriamo più di 5.000.000 di hotel in oltre 230 paesi o aree geografiche. Non hai ancora deciso quale prenotare? Dai un'occhiata al nostro sito e lasciati ispirare!

  • Posso modificare o cancellare la mia prenotazione alberghiera su Trip.com?

    Dipende dal regolamento dell'hotel e dalla data di cancellazione. Consulta la sezione del regolamento relativa all'hotel. Per cancellare o modifcare una prenotazione, accedi al tuo account su Trip.com, vai su "Le mie prenotazioni" e segui le istruzioni.

  • Come faccio a contattare il servizio clienti di Trip.com?

    Il servizio clienti di Trip.com è disponibile 24 ore su 24, 7 giorni su 7. Per contattarlo, vai al Centro Assistenza sulla nostra piattaforma e invia una richiesta. Puoi anche contattarlo tramite telefono o chat, a seconda della tua ubicazione.

Informazioni di viaggio locali

Numero di hotel5,718
Numero di recensioni129,951
Prezzo medio (giorni feriali)176 €
Prezzo medio (fine settimana)188 €