It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
Non è una bella zona e poco sicuraspecialmentedi notte... il letto era durissimo!!! In stanza manca una scrivania! C'era un piccolo frigo dove si può mettere qualche bottiglia. Wifi funzionava solo in bagno.
Non mi piaceva questa stanza, preferisco la stanza che avevo in un viaggio precedente.
Il buffet era buono, ma abbiamo avuto un problema con un pagamento con carta di credito. Il buffet e il drink erano come pagati su richiesta del mio amico, ma l’hotel ha detto che il pagamento è stato rifiutato.
Una grande delusione. L'avevamo prenotato per gli ultimi due giorni della nostra vacanza con l'intenzione di rilassarci. Ci hanno assegnato una camera, ma abbiamo dovuto cambiarla dopo una notte perché avevano iniziato a fare dei lavori di manutenzione su quel piano. La seconda camera aveva problemi di umidità, cattivo odore e il pavimento del bagno era bagnato. Il personale è molto indifferente ai propri ospiti, salvo qualche eccezione. La piscina è bella, ma il personale è troppo impegnato a chiacchierare tra di loro invece di prendersi cura degli ospiti. Troppo caro. Ci sono opzioni molto migliori in circolazione con prezzi e servizi migliori!
È stato un bel posto. Le viste erano belle dalle finestre. Il personale era amichevole e utile. La piscina era grande e la posizione era eccellente. Ci sono rimasti due volte e mi piacerebbe rimanere di nuovo.
Hotel looked amazing! It was in a nice location meaning if tourists stayed there they were in walking distance to browse around to visit nearby restaurants and coffee shops! One side of the hotel had a nice view vs the other side had the back view of the hotel.Food was amazing and the night life at the hotel was fun…nice size pool perfect for families, couples and/or friends …air conditioner worked wonders too!
This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
L'hotel è relativamente vecchio. La prima notte del mio soggiorno si sono verificate 3 interruzioni di corrente, 2 nella stanza e 1 al piano in attesa dell'ascensore.
La posizione è comoda, ma non c'è molto da visitare al piano di sotto non è lontano dal miglior centro commerciale e dal centro storico (in auto). La piscina coperta non è grande, la qualità dell'acqua è discreta e la temperatura è confortevole. La sala fitness è un po' piccola. La camera era abbastanza grande e la colazione era scarsa. Ci sono molti hotel a cinque stelle a Panama City che in realtà non sono costosi. Inoltre, gli hotel nella città vecchia sono più eleganti Se non fossi andato con il gruppo, non lo avrei scelto.
L'acqua in bottiglia in camera viene fornita solo il primo giorno di soggiorno e non verrà restituita indipendentemente dalla durata del soggiorno. Dopo aver confermato questa regola con la reception, ho pensato che fosse strano.
Molto buono
60 recensione
8,5/10
Prezzo da
2.084.338 IDR
per night
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8,8/10
Molto buono
UUtente anonimoNon mi piaceva questa stanza, preferisco la stanza che avevo in un viaggio precedente.
Il buffet era buono, ma abbiamo avuto un problema con un pagamento con carta di credito. Il buffet e il drink erano come pagati su richiesta del mio amico, ma l’hotel ha detto che il pagamento è stato rifiutato.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
LLois CowartThis hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
LLady Kwenadi🌟 5-Star Review for Art Casco Hotel – Casco Viejo, Panama City 🌟
Art Casco Hotel is a peaceful and stylish retreat nestled right in the heart of Casco Viejo. From the moment I arrived, I was impressed by the calm ambiance, warm hospitality, and beautifully designed interiors.
The hotel feels like a private sanctuary — thoughtfully decorated with artistic touches, high ceilings, and tasteful modern finishes that reflect the charm of the historic district. My room was spotless, cozy, and quiet, with a comfortable bed and quality amenities.
The location is unbeatable. Everything in Casco is within walking distance: restaurants, museums, shops, and scenic colonial streets. Despite being so central, the hotel itself feels calm and tucked away from the noise.
The staff were incredibly kind and professional. They even allowed me to check in early, which I deeply appreciated after a long journey. Their warmth and helpfulness made my stay all the more pleasant.
If you’re looking for a boutique hotel with character, comfort, and a fantastic location in Panama City’s historic district, Art Casco Hotel is a perfect choice.
⭐️⭐️⭐️⭐️⭐️
Highly recommended. I would absolutely stay again.
UUtente ospiteRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
UUtente ospiteSoggiornato 2 notti, hotel e camera nella norma. Davanti all’albergo c’è l Av. Balboa, trafficata giorno e notte, perciò si sente un po’ di rumore.
Durante il ns soggiorno c’erano dei lavori edili dietro l’albergo, perciò la piscina ( che è piccola per chi vuole nuotare 7/7 m) non è simpatica da usare per via del forte rumore. La colazione non offre tanta scelta e con dei prodotti non a livello di un albergo di questa classifica. Per il prezzo che o pagato il rapporto qualità/prezzo ci stava, ma ho visto che può anche costare fino a CHF 50.00 in più a notte. Torneremo a Panama City alla fine del nostro tour del paese, ma non al Méridien.
Gentile e competente lo staff, buono il WI-FI .
AArsen AlikhanyanThis is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
YYP LauConvenient location, spacious amd cosy room, counter staff Elian & Edgar are well trained and always give prompt response to your requests and queries. Recommended to travellers visiting to Panama City of Panama
UUtente ospiteL'hotel era così bello e molto confortevole. Dicono che la zona non è sicura di camminare la notte, ma non mi è sembrato inconveniente.
Mi piaceva davvero il mio soggiorno e mi piacerebbe tornare indietro
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