The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
Staff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
I recently stayed at Karibia Boutique Hotel and had a very pleasant experience. The hotel offers a comfortable and well-maintained environment, with clean rooms and modern amenities that made my stay relaxing. The staff were friendly, attentive, and always ready to assist with any requests.
The location is also convenient, making it easy to access nearby attractions and essentials. Overall, it’s a great choice for both business and leisure travelers. I would definitely consider staying here again and recommend it to others looking for a good and reliable hotel experience.
Overall good and would probably stay again.
- managed to do online video meetings as wifi was strong
- comfortable and large bed, however bedding was a little stained
- only one lift worked which meant slight wait times, but the second elevator was fixed by our departure
- good location, hectic but as expected, can get all food delivered
- gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in
- pool area was nice and not too busy
Pro: Economico, la receptionist è stata disponibile, entusiasta e orientata al servizio.
Contro: La camera era piccola, la zona doccia non era adatta a persone di corporatura robusta, il soffione della doccia aveva getti d'acqua da entrambe le estremità e la colazione dell'hotel sembrava composta da avanzi di un altro ristorante, confezionati il giorno prima 😭
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
La camera è enorme e super pulita.Venga con bagno e doccia in un cubicello diverso. Absolutamente posh. Il colazione è sopra e oltre. Mi piace davvero il cibo, perché ha tante varietà diverse e il colazione serve anche sul piano superiore dove la vista dell'ambiente di medano è parte del pasto. È solo un'incantevole! Sarei venuto a questo hotel se avessi visitato la medan in un prossimo futuro!
Il nostro soggiorno di 2 notti è stato confortevole. Cuscini morbidi e letto fantastico. La colazione a buffet del sabato mattina era ottima, ma non altrettanto quella della domenica mattina. La receptionist è stata molto disponibile e cordiale.
Molto buono
75 recensione
8,3/10
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8.7/10
Molto buono
RRebecca HaworthOverall good and would probably stay again.
- managed to do online video meetings as wifi was strong
- comfortable and large bed, however bedding was a little stained
- only one lift worked which meant slight wait times, but the second elevator was fixed by our departure
- good location, hectic but as expected, can get all food delivered
- gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in
- pool area was nice and not too busy
PPeachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
UUtente anonimoPrenota una suite familiare che viene con 2 camere con bagno in ciascuno. Tuttavia la pulizia non è come quello che mi aspetto, era piuttosto polvere. Le strutture non erano complete. Normalmente un hotel/caffetteria fornirà un ferro, ma questo non lo ha fatto. Dobbiamo chiamare e continuare a chiedere al ricevitore, ma non l'hanno mandato fino alla mattina prossima. Per quanto riguarda l’ambiente esterno del cottage, il tempo è molto bello, soprattutto il tempo mattinale, è freddo e ha una bella vista intorno al cottage. Puoi prendere quante foto che vuoi intorno prima di partire.
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