Indonesia: hotel con spa nella provincia di Sumatra Settentrionale

Grand City Hall Medan is a genuinely impressive hotel and one of the better luxury stays in Medan. From the moment you arrive, you can immediately tell that this is a true five-star property. The lobby is constantly busy and lively, yet everything feels organised and well controlled. Despite the number of guests coming and going, the hotel maintains a polished and professional atmosphere. The room was excellent and easily one of the highlights of the stay. It was spacious, comfortable, and well maintained. Having access to the indoor pool added an extra touch of luxury and made the experience feel even more premium. The amenities provided were of good quality and reflected the hotel’s upscale positioning. The facilities are another strong point. The swimming pool is spacious and inviting, while the gym is large, well-equipped, and has everything needed for a proper workout. The hotel’s location is also fantastic, with plenty of restaurants, cafes, and places of interest within walking distance, making it convenient for both leisure and business travellers. Breakfast offers a very large selection of dishes, with plenty of local and international options available. While the variety is impressive, the taste of most items was simply decent rather than exceptional. There is certainly something for everyone, but the food itself doesn’t quite reach the same high standard as the rest of the hotel experience. Unfortunately, we experienced an accident during breakfast service. To the hotel’s credit, the staff handled the immediate situation quite well. We were promptly moved to another table and complimentary coffees were provided, which was appreciated. However, it felt like the incident should have been escalated further to management, where a more meaningful service recovery could have been considered. That said, the incident did not significantly affect our overall impression of the hotel. The quality of the rooms, facilities, and overall experience still stood out. Grand City Hall Medan delivers the comfort, amenities, and level of service expected from a five-star property, and it remains a hotel that I would happily recommend to anyone visiting Medan.

We are happy!!!!! The staff so kind and soft spoken.. we love the view… Masha Allah.. so beautifull.. event we stay at standard room, we also can get the beatiful view of Danau Toba.. the breakfast was delicious.. this is the first time im going to Indonesia and i can eat all the food.. excellent.. i also like the tour package for free…keep it up..next time if i going to danau toba again, i will stay at waterfall inside Taman Simalem Resort..in Shaa Allah

Grand Sakura Hotel Medan è un luogo confortevole e conveniente per soggiornare, soprattutto per le famiglie che visitano la città. Situato in una zona strategica nel centro di Medan, l'hotel offre facile accesso ai centri commerciali, ristoranti e centri di trasporto, rendendolo molto pratico per i viaggiatori con bambini. Le camere sono spaziose, pulite e dotate di moderne strutture come aria condizionata, TV a schermo piatto, minibar e Wi-Fi gratuito, che garantiscono un soggiorno rilassante per tutti gli ospiti. Uno degli elementi più importanti dell'hotel è il suo personale amichevole e utile, che sono sempre pronti ad aiutare gli ospiti con le loro esigenze. L'hotel offre anche diverse strutture che le famiglie possono godere insieme, tra cui ristoranti che servono piatti indonesiani e internazionali, un centro fitness, sauna e opzioni di intrattenimento come il karaoke. Le famiglie apprezzeranno il buffet di colazione giornaliero con una varietà di opzioni di menu che si adattano sia agli adulti che ai bambini. Inoltre, l'hotel offre servizi di navetta per negozi e importanti luoghi vicini, rendendo più facile per le famiglie di esplorare Medan senza preoccuparsi del trasporto. In generale, il Grand Sakura Hotel Medan offre una piacevole combinazione di comfort, posizione strategica e strutture familiari. È una scelta per i viaggiatori che vogliono un hotel a prezzi accessibili ma confortevoli, mentre passano tempo di qualità con la loro famiglia a Medan.

Friendly staff, clean and comfortable bedding. There are night markets and a big shopping mall in a walking distance.

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

Location is perfect. 5mins walk to train station to go to Kuala Namu airport. Next to Center Point mall, many eateries, shopping and Lotte Mart is there. Room is cosy and bed is comfiortable. It will be better if the air cinditioning in the room is colder, probably more regular servicing and cleaning the air cond is required. Nice Chinese New Year deco in the hotel lobby and restaurant. Breakfast is goid with many varieties.

È il nostro terzo soggiorno nel 2026 😀😀. Tutti i dipendenti dell'hotel sono eccellenti. Questa volta abbiamo scelto di rimanere a Rm 1615, purtroppo era troppo caldo il giorno e l'aria condizionata non poteva farlo al livello necessario, quindi abbiamo chiesto di sostituire un altro posto per le prossime 2 notti, poi tutti erano molto buoni come al solito. La colazione era ancora molto buona e con una varietà di scelta. Naturalmente, ho solo mangiato quello che ho scelto. Non prendendo più molte immagini, tutte le immagini erano già nella mia precedente recensione 😀😀

A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car . About the hotel... Receptionists were friendly and attentive 2 last elevator to reach floor Rooms are super spacious a king and a twin Have 2 toilets... So no need to scream and shout for a spot But sad thing... Place is poorly maintained Pillows past their shelf life. Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors .. So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime

Essendo rimasto piuttosto soddisfatto del mio soggiorno del giorno precedente, ho prolungato la permanenza di un altro giorno. Con mia sorpresa, ho scoperto che la colazione cambiava ogni giorno. A differenza degli hotel in Cina, gli hotel indonesiani non incoraggiano mai gli ospiti a scrivere recensioni.

Book a family suite it comes with 2 rooms with a bathroom in each. However the cleanliness is not like what I'm expecting, it was quite dusty. The amenities weren't complete. Normally a hotel/cottage will provide an iron, but this cottage didn't. We have to call and keep asking from the receptionist yet they didn't send it till the next morning. As for the surrounding from outside the cottage looks very nice especially the morning weather, it was cold and it had a nice view around the cottage. You can take as many photos as you want around it before you leave.