Hotel vicini a Hertenkamp Rokkeveen a Zoetermeer

Camere ampie, noi abbiamo scelto una con angolo cottura interno. Pulito e fornito di tutto il necessario. Posto auto disponibile in loco gratuitamente. Reception presente e sempre disponibile in caso di necessita'.

Quando arrivavamo, tutto era bene e la stanza era bene, ma quando abbiamo deciso di cenare, tutto era orribile. La prima sopa era davvero fredda, la coppa era calda, il che significava che cercavano di ridurla, quindi la presero indietro. Ma ho avuto il corso principale prima di ritrovare la zuppa. Poi cominciò il grido.Abbiamo sentito tutto volare in cucina! E le grida e il giuramento terribile continuarono nel ristorante. Quando abbiamo parlato con la cameriera abbiamo detto che questo comportamento non è davvero accettabile. In cambio ci disse con ansia e disse che avremmo fatto lo stesso se non fosse stato apprezzato nel nostro lavoro, e poi dissemo: No, non avremmo comportato così, lasciando che io giurasse come questo. Cinque minuti dopo una donna si mise a gridare l'ascensore che un uomo la prese e la teneva al collo.Era come un film di orrore. Il personale cercava di calmarla, ma sembrava che conoscessero questa donna e l'uomo ... quando mio marito chiese perché non chiamavano la polizia, lei disse che non poteva provarlo. Dopo questo episodio terribile, abbiamo informato la ricezione che non ci fermeremo un'altra notte dopo questa, come io sarei stato a mio agio, come mio marito andava all'ospedale im Zoetemeer. La mattina dopo abbiamo fatto nuovamente lamentazione mentre ci siamo messi fuori. Questa volta il manager era presente. Era sconvolta dalla nostra denuncia. Non sapeva cosa fosse successo. Il check-out è andato bene e ha ricevuto un rimborso che apprezziamo. Ma non più in questo hotel.

Abbiamo prenotato due stanze nell albergo, erano entrambe sporche; in una abbiamo dovuto far cambiare le federe dei cuscini perché erano macchiate e non erano proprio state cambiate, entrambe erano molto impolverate, nell insieme avevano un aria di abbandono. Inoltre promettono un drink se non fai cambiare gli asciugamani e non fai pulire la stanza, cosa che noi abbiamo fatto, cosache poi non è accaduta! Noi non abbiamo chiesto i drink ma poi ci hanno fatto pagare una bottiglietta d acqua ed una lattina di cocacola del frigo bar! Che tristezza! Non lo consiglio

Amazing room, super helpful friendly staff, reasonably priced food and drinks with the added bonus of a steam room, sauna and infinity pool, with amazing views. Faultless.

Great stay - my first time staying in a hostel and I really enjoyed the experience. Everything is very modern and convenient. The location is great and walking distance from lots of tourist attractions and yummy food spots. The hostel is situated in a very vibrant community area, so it can get quite noisy but once you’re inside your hub you don’t hear anything! The hubs themselves are cute and the bed is super spacious - you get the option of a bottom or top hub, I recommend a top hub if you want to feel slightly more comfortable. The hubs have Bluetooth speakers, an app to control lighting and to speak to the host for any issues. My hub was clean but not as clean as I thought it would be, there were some marks on the side, random hairs and the air-con vent was very very dusty. Apart from that, everything else was perfect. You have a wristband that allows you to charge things to your hub, lock up your belongings and open your hub door which I thought was very handy! I really enjoyed my stay and it was a great first hostel experience, would definitely stay with CityHub again as it was a bargain!

Come indicato dal titolo, il servizio è molto buono, il personale è amichevole e l'igiene nelle camere è molto buono, tutto è bene pulito e pulito. Purtroppo, le pareti e i tetti sembrano di cartone. L'hotel è così terribile! Abbiamo avuto un certo numero di donne che amavano essere ancora attive durante la notte e camminare da camera a camera, tutta la notte ... Anche i vicini superiori hanno trovato necessario riconstruire la loro stanza nel mezzo della notte. Ciò ha portato a poco sonno per noi, e anche dopo aver segnalato le donne e la ricezione non è stato preso in considerazione molto. Abbiamo dormito due notti molto turbolenti, mentre eravamo li' per il lavoro e quindi non avevamo la libertà di dormire. In un hotel si paga per un buon riposo, allora le pareti devono poter fiorire qualcosa. Non abbiamo avuto una buona notte, quindi non torneremo più.

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

Located in Wassenaar, Van der Valk Hotel Den Haag Wassenaar is within a 5-minute drive of Louwman Museum and Westfield Mall of the Netherlands. This upscale hotel is 2.1 mi (3.3 km) from Voorlinden Museum and 3.4 mi (5.4 km) from Madurodam.Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Super piacevole e accogliente hotel in un luogo fantastico. Avevamo la stanza con una scala a una stanza ”solo”. Super piacevole!