Anew Hotel Witbank Emalahleni

Recensioni su Anew Hotel Witbank Emalahleni

Anew Hotel Witbank Emalahleni

167 Jellicoe Street, Witbank, Mpumalanga, 1034, South AfricaDettagli hotel
Anew Hotel Witbank Emalahleni
Anew Hotel Witbank EmalahleniAnew Hotel Witbank EmalahleniAnew Hotel Witbank Emalahleni
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1 notte

Recensioni degli ospiti

3.9/5
Buono
18 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.9
Servizio3.9
Pulizia3.9
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Tutte le recensioni(18)
Recensioni positive(12)
Recensioni negative(5)
Utente ospite
Soggiorno: set 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 13 set 2024
Clean rooms, great food, breakfast on time. The swimming pools were however not cleaned on the day. Overall it is good place with good security at the gate.
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makhafma
Soggiorno: ago 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 9 ago 2024
You always treat your customers equal, and it is heartwarming to see the professionalism from all ends and the great attitude from all staff member, it was my second stay on business, and I will recommend to anyone who is looking from peace of mind to stay.
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Risposta dalla struttura: Dear makhafma Thank you very much for your wonderful review and the lovely comments about the services and facilities at the hotel. We can't wait to welcome you back very soon. Kind Regards Sharleen Horsley
kphiri567151
Soggiorno: ago 2024
Altro
4.0/5
Molto buono
Pubblicata: 4 ago 2024
Great place, amazing stuff, beautiful deco just needs little fixes here and there... Can also reduce the price for such a room
Traduci
Risposta dalla struttura: Dear kphiri567151 Thank you for taking the time to review your recent stay at the ANEW Hotel Witbank. We are delighted to see that you enjoyed staying with us, and your comments about the small fixes has been noted and will be actioned. We look forward to welcoming you back soon. Kind Regards Sharleen Horsley
masegomakganye
Soggiorno: lug 2024
Lavoro
2.0/5
Pubblicata: 1 lug 2024
Am disappointed on gym voucher cancellation. Am disappointed on having to pay for tray for room service. Am disappointed on burger lunchbox with safe dried fruits, muffin and nuts :-(
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Risposta dalla struttura: Dear masegomakganye Thank you for taking the time to review your recent stay at the ANEW Hotel Witbank. While we are thrilled to see that you were happy with the service received from the staff, we do apologise for the inconvenience caused by changes in our services and offerings. Your comments will be addressed by the relevant persons for further investigation and corrective actions. We do hope to being able to welcome you back soon. Kind Regards Sharleen Horsley
I9148NImike
Soggiorno: giu 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 23 giu 2024
Very good hotel for business purposes. Good conference rooms good WiFi connection. Convenient location easy to find ol land and maps
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Risposta dalla struttura: Dear 19148Nlmike Thank you for taking the time to review your recent stay at the ANEW Hotel Witbank. We appreciate your kind words and will be sure to share your comments with the TEAM. We look forward to welcoming you back soon. Kind Regards
mlungisi2024
Soggiorno: giu 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 17 giu 2024
Received and the staff was very friendly and helpful. I can highly recommend the hotel for your businesd or pleasure stay.
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Risposta dalla struttura: Dear Mlungisi2024 Thank you for taking the time to review your recent experience at the ANEW Hotel Witbank, and for the kind words of appreciation. We look forward to welcoming you back soon. Kind Regards
bonginkosisithole
Soggiorno: mag 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 10 mag 2024
I always choose them when I am in Witbank. Since no one can compete with them this far. And the staff makes you feel at home.
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Risposta dalla struttura: Good Morning bonginkosisithole Thank you for taking the time to review your stay at the ANEW Hotel Witbank, and for the wonderful words of appreciation. I will be sure to share your comments with the TEAM. We look forward to welcoming you back soon. Kind Regards Sharleen Horsley
Sightseer01816986826
Soggiorno: feb 2024
Lavoro
1.0/5
Pubblicata: 19 feb 2024
Poor service I ever received. I wouldn't recommend this place to anyone. waited 1.12min because Agency didn't send the hotel voucher. The receptionist wasn't helpful at all, he just watches me standing, until I ask him what to do next. he was just cold. worse part his manager Tshepo that he reports to wasn't helpful.
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zmabilane
Soggiorno: ott 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 12 ott 2023
Great service indeed, they are quick to assist and respond efficiently without complaints. Their rooms are neat and smells fresh. They provided me with clean towels every day. The reception area is extremely helpful.
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Risposta dalla struttura: Good Afternoon zmabilane Thank you for taking the time to review and comment on your stay at the ANEW Hotel Witbank. We are so happy to see that the staff did such a great job, and you can be sure that I will share you review with them. We look forward to being able to welcome you back very soon. Kind Regards Sharleen Horsley
thembamdaka
Soggiorno: set 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 27 set 2023
The service was beyond my expectations and the staff was above ordinary Arrangements of the conference venues was perfect, meals on time and staff was available. We were provided with the dedicated person for the duration of two days.
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Risposta dalla struttura: Good Afternoon Dr Mdaka Thank you for taking the time to review your experience at the ANEW Hotel Witbank, and for the wonderful words of appreciation. I will be sure to share your comments with the TEAM. We look forward to being able to welcome you back very soon. Kind Regards Sharleen Horsley
Utente ospite
Soggiorno: lug 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 30 lug 2023
Great service, the reception was so welcoming. thanks to Irene @ the reception for her lovely work. the food was also well prepared. the room allocated to be at the reception was also very good. the reception answered calls swiftly
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Risposta dalla struttura: Good Morning Mxomabuza Thank you for taking the time to review your recent stay at the ANEW Hotel Witbank, and for the wonderful words of aprreciation. I will be sure to share your comments with the staff, and we look forward to being able to welcome you back very soon. Kind Regards Sharleen Horsley
Utente ospite
Soggiorno: mar 2023
Lavoro
3.0/5
Pubblicata: 15 mar 2023
For the price l expected more. The room was generally clean save for the bathroom. It still had ladies hair all over, broken shower faucet. I must say though that the food was amazing. The wifi speed 5*
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Risposta dalla struttura: Good Morning Shastic27 Thank you for taking the time to review your recent stay at the ANEW Hotel Witbank, and for the additional comments. Please be assured that your concerns will be addressed with the relevant TEAM Leaders for corrective action to be taken, and I apologise for the inconvenience caused to you. We look forward to being able to welcome back and prove to you that we are a hotel worth recommending. Kind Regards Sharleen Horsley
Utente ospite
Soggiorno: gen 2023
Altro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
A friend and i went to a wedding in Witbank and the ANEW hotel Witbank was accommodating for our early check in request, staff was very friendly and helpful, room was very clean, keep up the good work!
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Risposta dalla struttura: Dear ilzekrause46 Thank you very much for taking the time to review your recent stay at the ANEW Hotel Witbank, and for the kind words of appreciation. We hope to have an opportunity to welcome you back again in the future. Kind Regards Sharleen Horsley General Manager
Utente ospite
Soggiorno: gen 2023
Lavoro
2.0/5
Pubblicata: 31 gen 2023
Poor customer services!!! The receptionists are very rude!! The waiters are not helpful,the manager lacks customer services skills….instead of being more approachable he is the worst out of the stuff.
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Risposta dalla struttura: Good Morning lchila492592 Thank you for taking the time to review your stay at the ANEW Hotel Witbank and for the additional feedback. Please be assured that your comments are taken in a serious light and will be addressed with the relevant TEAM leaders for corrective action to be taken. I apologise for the poor level of service that you received and assure you that this by no means reflects the high standard that we are usually proud to offer. We hope to have an opportunity to welcome you back so that we can prove to you that we are a hotel worth recommending. Kind Regards Sharleen Horsley
Utente ospite
Soggiorno: gen 2023
Lavoro
2.0/5
Pubblicata: 31 gen 2023
I wanted to like this place, but the staff frequently miscommunicated. It was nearly impossible to get a decent meal for room service and the WiFi is so bad that it makes hard to do business here. Disappointed.
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Risposta dalla struttura: Dear A_Hoosen Thank you for taking the time to review your recent experience at the ANEW Hotel Witbank. Please accept my apologies for the poor service provided by the staff and for the issues your had with the wi-fi. You can be assured that your concerns will be communicated to the relevant departments for corrective action to be taken. We hope to have an opportunity to welcome you back to prove to you that the ANEW Hotel Witbank is worth recommending. Kind Regards Sharleen Horsley