Furano Natulux Hotel

Recensioni su Furano Natulux Hotel

Furano Natulux Hotel

Asahi 1-35, Asahimachi, Furano City, Hokkaido, 076-0026, JapanDettagli hotel
Furano Natulux Hotel
Furano Natulux HotelFurano Natulux HotelFurano Natulux Hotel
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Recensioni degli ospiti

4.3/5
Molto buono
90 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.1
Servizio4.3
Pulizia4.4
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Tutte le recensioni(90)
Recensioni positive(85)
Recensioni con foto/video(30)
Proprietario simpatico(16)
Posizione ideale(16)
Posizione conveniente(15)
Soggiorno meraviglioso!(13)
Parcheggio comodo(12)
Pulito e ordinato(10)
Trasporti comodi(10)
Recensioni negative(5)
Utente ospite
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
We love the free parking, plenty of spaces. The location is super convenient. Excellent choice. Very clean, most importantly.
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Utente anonimo
Soggiorno: set 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 8 nov 2024
Room looks new but was a little small. Location is convenient and free parking provided.
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Risposta dalla struttura: Thank you very much for staying with us.We are glad to hear that your room was new, clean, and comfortable.As you mentioned, the rooms are a bit compact in design.We apologize for any inconvenience caused.We know that your location was very convenient and that free parking was provided to help you get around during your trip.We are pleased to hear that you were satisfied with our services.We look forward to the opportunity to serve you in the future.
Utente anonimo
Soggiorno: lug 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 30 ago 2024
Nice quiet hotel at this time of the year. Convenient location for travelers who drive or take the train.
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WinWin HK
Soggiorno: giu 2024
Solo
3 recensione
4.2/5
Molto buono
Pubblicata: 13 lug 2024
Location unbeatable, but room size small for the price paid. Staff can communicate in English.
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Risposta dalla struttura: Thank you for your feedback.We are glad to hear that you found our location to be excellent.We are sorry that the size of your room did not meet your expectations.You are right that the space is indeed limited compared to the room rate.We will consider ways to improve our guest rooms in the future to make your stay more comfortable.Please be assured that our staff is available in English.We sincerely apologize for any inconvenience caused.We look forward to serving you in the future.
WH888
Soggiorno: nov 2024
Coppia
5 recensione
4.7/5
Fantastico
Pubblicata: 29 dic 2024
Really near to the train station, and room is clean and reasonable sized in Japanese norm. Breakfast is provided with Japanese and Western set of your choice. Bus stop to the ski resort is just across the street. The only complaint is limited choice of restaurants around but there are supermarkets nearby to buy food.
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Utente ospite
Soggiorno: nov 2024
Viaggio con amici
16 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
Very good location, just next to the JR station. Got public bath ( but the environment isn’t that nice ….) Small room , don’t have much space to put luggage.
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Utente ospite
Camera doppia con letti singoli
Soggiorno: apr 2024
Viaggio con amici
10 recensione
4.5/5
Ottimo
Pubblicata: 26 mag 2024
Hotel is very near to train station.staff is not as friendly as other Japan hotel that we stayed in but still ok. There is a very small bath that can take 3 pax. The hot sauna room is chargreable not free only public bath is free
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Charling
Camera doppia con letti singoli
Soggiorno: set 2024
Famiglia
12 recensione
3.0/5
Pubblicata: 19 ott 2024
Stayed for 2 days, and we do not require the room cleaning service for the next day. On the 2nd day, after a long day of wonderful sightseeing and visiting beautiful fruits farm, my husband was tired and looking for a cup of coffee when back to the hote to rest. As he had driven for the whole day, it was definitely a cup of drip coffee that would be a good booster for him. I'm very surprised that when I asked for a packet of coffee at the front desk, the receptionist told me the drip coffee was out of stock. Thought out my 30 years of tourism. This was my first time experiencing that the hotel room's coffee supply is out of stock. And I can't believe it happened in Japan.
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Risposta dalla struttura: Thank you for your feedback.Thank you very much for your stay.We are very happy to hear that you and your husband had a wonderful sightseeing and fruit farm tour, and that you had a very productive two days.We are very sorry to hear that your husband requested a cup of coffee to relieve his fatigue after returning home.We deeply regret the inconvenience caused by the coffee being out of stock in your room on the day of your stay.In particular, this was the first time for us to experience a situation where coffee was out of stock in a hotel in Japan, and we sincerely apologize for the guest's dissatisfaction.As you pointed out, the lack of coffee, which is essential for the comfort of our guests, was a serious mistake.We will thoroughly analyze this incident and consider remedial measures to prevent a similar situation from occurring. We will work on improvements from various angles, such as reviewing our inventory management system and reconsidering the amount of stockpiles needed.We will continue to make every effort to provide you with a more comfortable and satisfying stay whenever you have the opportunity to use our hotel in the future.Thank you very much for your feedback.
Utente ospite
Soggiorno: lug 2024
Famiglia
5 recensione
4.2/5
Molto buono
Pubblicata: 8 ago 2024
Everything is good. Except the air conditioning. First night we can’t sleep at all because is so hot in the room. 2nd day morning we feed back to the reception but their reply is because of the hot weather?? Anyway, they provide “fan” for us.
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Joss z
Camera Casual con 2 letti singoli
Soggiorno: mag 2024
Famiglia
3 recensione
3.7/5
Pubblicata: 20 giu 2024
recently stayed at Furano Natulux in a prime location, directly in front of a bus loop or terminal, making it incredibly convenient for getting around. The availability of outdoor parking was a plus, and since the hotel is quite small, the distance from the parking area to the room was not far at all, which was very convenient. However, the room itself left much to be desired. The size of the room was quite small, which might not be an issue for a short stay, but it felt cramped. Cleanliness was also a concern; the room was not the cleanest, which was disappointing. The room had some odd features, such as a drop ceiling over the bed, which felt strange and somewhat claustrophobic. Additionally, the see-through window to the bathroom was awkward, especially considering the small size of the room. Having the sink outside of the bathroom was also inconvenient. On a positive note, the reception staff were quite helpful and friendly, providing good service during my stay. The hotel's location also meant that there were great restaurants all around within walking distance, which was a major plus for dining options. Overall, while the location and helpful reception staff were highlights, the hotel could benefit from some improvements in room cleanliness and design.
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Carrie HK
Camera Casual con 2 letti singoli
Soggiorno: mag 2024
Famiglia
4 recensione
4.0/5
Molto buono
Pubblicata: 18 giu 2024
A nice and friendly hotel located next to train station. There are some food stores around the hotel. There is a restaurant inside the hotel. They serve japanese or western set breakfast. The room size is normal in japan. There is a public spa on G/F. There are many car park spaces available.
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Risposta dalla struttura: Thank you for your interest in our hotel.Our hotel is located in front of the station and has excellent accessibility.There are many restaurants in the area, so you will have no trouble finding a meal.There is also a restaurant in the hotel.Japanese or Western set breakfast is available.Rooms are of typical Japanese size.There is a public spa on the first floor of the building.You can relax and heal at your leisure.There are plenty of parking spaces available for guests arriving by car.Thank you for your consideration.
Utente ospite
Camera doppia con letti singoli
Soggiorno: ago 2023
Famiglia
3 recensione
3.7/5
Pubblicata: 14 set 2023
We booked 2 twin rooms for 4 nights here. One room at the corner is bigger than the other one right at the end of the floor. The bigger room wifi is stronger than the smaller room. The smaller room had a weird smell on the 1st day. Parking is free and could always find a lot to park. Supermarket is just nearby. Shabu shabu restaurant behind hotel is highly recommended! Sushi restaurant is also good. Amenities such as toothbrush, comb, cotton pads and face masks are provided.
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J. Wan
Soggiorno: lug 2023
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 25 ago 2023
Older property, some of the common areas were dusty, but all the staff were very helpful and nice. They gave a set of kids slippers, towel and toiletries for my kid. Onsen for ladies could only fit 3 people, so you'd need to wait if it's already full. highly recommend the Japanese style breakfast.
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Susana Tang
Soggiorno: lug 2023
Coppia
11 recensione
3.7/5
Pubblicata: 4 ago 2023
Free parking. The room is small for two people. Had breakfast at the hotel, quite nice. Room is a bit old style.
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PTUA
Camera Casual con 2 letti singoli
Soggiorno: dic 2023
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2024
Nice hotel with good location that is very close to JR station. Good service mind. Front desk have a lot of information about Furano and they can explain very well. In addition, we could get free bus tickets to Ski resorts too.
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