Hotel in zona Masjid Nurul Islam Fatahillah, Giacarta Occidentale

Could smell the damp air upon entering the room. Thus the pillows are affected, so had to lay a towel upon it so block the some odour. Some of the towels have stains on them as well as the bed linen already started turning yellowish as shown in the pictures below.

2 volte qui, e c'è sempre grande, l'hotel era davvero buono. l'hotel pulito, veloce check-in e la camera era comoda, e il colazione ha molte varietà in tempo, indonesiano e cinese (il dimsum è molto delizioso) amichevole e onesta personale, La sua esperienza è molto buona, il Mercure Kota è un buon lavoro!

Ottima ospitalità da parte della direzione del Ciputra Hotel, inizialmente non abbiamo potuto soddisfare la richiesta iniziale, vale a dire connessione e doppia a causa dell'alta stagione dell'Eid al-Fitr, ma la direzione del Ciputra ci ha fatto dei complimenti che sono stati una soluzione vantaggiosa per tutti e abbiamo davvero apprezzato e sono rimasti soddisfatti del servizio fornito. Frequentiamo sempre questo hotel, i servizi forniti sono davvero impressionanti, da una posizione strategica a Giakarta, una posizione adiacente ad un centro commerciale molto frequentato dai bambini, una grande piscina, sicura per i bambini, fresca nel pomeriggio, e soprattutto prezzi accessibili.

My title say it all: this my worst experience regarding staying in a hotel. I even had to moved to another hotel after just one night, although I have booked for 2 nights. From location point of view, this hotel has a great location due to its closeness to malls and attractions. The exterior of this hotel is pretty convincing too with office-like exterior. I arrive at this hotel and park my car at the basement, which is dark and shady. The basement also have limited space. Then security greet me, just to collect parking fee, and I need to pay it full according to my 2 nights plan (geez!). The fee is 5k IDR/night, so I ended pay 10k. Going to the lobby, I can feel the old and gloomy vibes of this hotel, and also it is not really a nice and neat hotel. Sofas at the lobby, but also you can they pile up some supplies at the corner of the lobby. Lobby also not very well air conditioned. Check in was so-so, but deposit of 250k IDR is ridiculous for a small hotel like this. During this Covid-19 situation, health protocol is not implemented correctly. Guest entering the hotel without temperature check and hand sanitizer only available at receptionist. Hotel put some sign that guests have to use mask in hotel area, but ridiculously none of the hotel staff use masks! Therefore I think that the sanitation of the hotel due to Covid-19 will also not be performed well to the rooms and other public area. After check in I proceed to my room at 6th floor, just to find my room card didn't work I go back to reception, and this staff girl casually only took their master card and open my room without actually fix my room card. At later time, I complained it again, and they took their machine to update my room's door sensor. The room was good at first sight, but after I check it some problems found. The electric saver (the one you put your card to turn on the light) didn't work, when I took the card, the electricity is still on. No security latch at the door. The door bell doesn't work. Cleanliness is borderline poor, stains observed in the linen. No complimentary mineral water, tea, nor coffee, although they provide a electric kettle. Don't even think for slippers, it just not exist in the room. Not so long, I started to see some little insects crawling in the room. It just the worst thing to see in a hotel. The room also give cheap impression because of some room amenities choice such as cheap plastic clothes hanger and cheap plastic tissue box They only give limited amenities in the bathroom as per OYO standard. Stains can be seen in the toilet, and in the floor. The hotel provide rainfall shower which filthy and doesn't give a good powerful rainfall. The staff in the hotel doesn't engaging at all: lousy uniforms, no greetings, lack of manner, they talk loudly in the lobby in front of guests, they put their chips and cookies in the reception counter. They just really need to improve themselves. I honestly can't believe how this hotel can be rated as 3-star

Hotel baru dan strategis untuk lokasi nya. Kamar juga sesuai request. Mantappp

I have stayed here for few times and i feel satisfy with the room, strategic place to go anywhere.

Stavo per stare con mio marito e il servizio era sorprendente.Questa è la mia prima volta che vado nella suite di Harris e mi faccia tornare.

La posizione era buona, ma molto vicina all'aeroporto per una notte di uscita, il servizio era buono troppo niente, la stanza era pulita ma le strade erano un po' alte e le finestre non bloccano il rumore molto a notte.Ps: Non sono state prese foto tuttavia

Controlla questo e ascolta la musica e vedi cosa hai ottenuto tutto è ok

What a great experience to have family staycation at double tree by hilton bintaro jaya. The hotel staffs were so friendly (we got yummy welcome cookies when we check in) and fast response to guest needs especially when there was any trouble with parking payment system. However it was solved quickly. The room were very clean and we got a nice view from the our room. The breakfast was also tasty. The swimming pool was very clean and had a great view. it also has a small pool for children and my son enjoyed it a lot. Overall it was a great experience to stay here. We’ll definitely come here again when we want to enjoy another staycation.