Hotel in zona Theater Regensburg, Ratisbona

L'hotel è stato facile da trovare dall'autostrada e c'è stato un sacco di parcheggio. L'impressione immediata dell'ingresso è stato favorevole, immaginario e contemporaneo, lobby spazioso e il ricevitore è stato amichevole ed efficiente. La camera da letto era grande e arria con vista sul canale, il fiume e la cattedrale. Un bellissimo bagno. Ci sono stati chiesti piatti aggiuntivi, che non erano forniti con nessun problema - letto confortevole. Cocktail nel bar molto buono e ragionevolmente prezzi. Il cibo è molto buono e è stato possibile mangiare un ristorante nel bar - menu molto più di burger e chips anche. Durante il pranzo abbiamo visto entrambi i bar di lavoro e i bar di crociera passare fuori. Bella atmosfera rilassata e amichevole nel bar /restaurant. Il buon colazione, che è stata una piacevole sorpresa, ha avuto molte scelte, tra cui salmone fumato e uova scrambled e non solo cibo carbo. Sarebbe stato un piacere restare qui di nuovo, era davvero deluso che ci fosse stato solo per una notte.

Hotel in posizione ottimale Si raggiunge bene in auto ed ha anche un parcheggio coperto ad un buon prezzo Il centro di raggiunge facilmente a piedi in pochi minuti (circa 15) Colazione molto buona e con ampia scelta di cose dolci e salate Personale gentile Camere essenziali ma ben arredate

Wir waren zufrieden! Der Empfang beim Check-In war sehr nett, kompetent und persönlich. Sehr gut gefallen hat uns, dass wir gefragt wurden, ob man uns Tipps geben soll. Eine Karte mit allen Sehenswürdigkeiten lag bereit und entsprechend unserer Bedürfnisse wurden uns Empfehlungen gegeben und in die Karte eingezeichnet. Wir haben dann tatsächlich einige davon ausprobiert und waren damit durchweg zufrieden. Das Haus ist recht neu. Entsprechend modern und noch gut in Schuss ist alles. Die Zimmer sind im typischen neuen Hampton-Design gehalten. Wir finden diesen Zimmertyp sehr gut. Er ist zweckmäßig aufgebaut und auf relativ kleinem Platz findet man alles, was man braucht. Leider sind die Zimmer an sich anscheinend kleiner als manch andere Hampton Zimmer, so dass nur ein Queensize Bett in die Zimmer gepasst hat. Etwas komisch fanden wir auch das ”Upgrade” welches wir aufgrund unseres Hilton Diamond Status bekommen haben. Laut App sollten wir als Upgrade ein Zimmer mit ”View” bekommen. Das Zimmer, das wir bekommen haben, hatte einen View. Auf einen nichtssagenden Innenhof. Schade. Das Frühstück war Hampton-typisch. Besonders aufgefallen ist uns, dass es keine Tabletts und Abräumwägen gibt. Was sonst bei Hampton typisch ist. Hier wird das Geschirr noch abgeräumt. Sehr schön. Die Sauberkeit im Hotel und Zimmer war absolut in Ordnung. Im Zimmer findet man einen kleinen Zettel, auf dem darauf hingewiesen wird, dass die Zimmerreinigung nur auf Nachfrage erfolgt. Das hat bei uns sehr gut geklappt. Das Personal war durch weg freundlich. Für ein Hampton sogar überdurchschnittlich freundlich. Einzig die Lage ist nicht so optimal. Man läuft schon so ca. 20 Minuten, bis man in der Altstadt ist. Dafür aber schön an der Donau entlang.

Quando arrivavamo, ci fu detto che le camere non erano ancora pronte, era poco dopo le 1:00 e hanno una politica di check-in alle 3:00. Tuttavia, un altro collega ha aiutato a offrirci le camere già pulite. Le camere erano pulite e i letti erano buoni, ma il condizionamento non funzionava bene in entrambe le camere. Purtroppo il WIFI era ancora peggio, molto cattivo o nessun collegamento. Non poteva essere fissato lo stesso giorno, che era molto deludente.

Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.

We booked our 1 night stay for Christmas 2023, a few days earlier. It took 3 times to confirm the reservation online since their webpage was crashing. We chose an option to pay upon arrival and were charged only €0.01 reservation fee. A day before our arrival we received an email stating that our card couldn't be charged for the full amount and that we have until noon to send the correct card details or we will lose our booking. After explaining that we were given and chose the option to pay upon arrival, they said it's okay then. We received 2 emails about the reception working hours on Christmas, first that it's until 17h, then until 15h. As we arrived later, we needed to self check-in and pay at the machine, which went fine. However, the room we were given was not cleaned after the previous guest (the bed was not made, the dirty towels were on the floor). The on-call staff member immediately gave us another room. The room was very small and basic but clean (the 2nd one). The bed was quite small (French bed) but comfortable. The room was extremely basic equipped, not even a cup for the tooth brushes or a trash bin in the room itself. No closet, just a few open hangers. But the worst part was that there were strange sounds during the night in the room/building, like banging in the pipes or something. We didn't have any appliances on (e.g. AC/heating, light) so we don't know what these sounds were but they were very disturbing, keeping us up the whole night. The next morning we heard another guest complaining about it as well. The breakfast was good, a variety of bread, sausages and cheese, 3 types of jams, a chocolate spread, boiled eggs, 2 types of juice, coffee and cocoa from the machine, tea, sweet pastry, yoghurt, etc. We enjoyed the breakfast very much, although only the boiled egg was a warm option. The staff was friendly. The location is great, close to the highway, the bus stop is in front which takes you to the old town in 20 min, buses on Christmas went every 20 min until 20h (and until 22h from the city back to the hotel stop). The daily ticket for 1 person was €3. However, not much to do in the city on Christmas, even the Christmas market was closed. Overall we were satisfied for the 1 night passing by, but wouldn't book it for longer given the bad organisation with the cleaning of the rooms, the weird sounds in the building construction, as well as extremely basic rooms.

guter Service, gutes Frühstück, angenehmer Wellnessbereich, angehnehme Mitarbeiter, ... Das Hotel habe ich bereits zum zweiten Mal gebucht und war diesmal rundrum zufrieden. Nur die Garagentüre wurde noch nicht repariert.